NextKeys.io Bewertungen 192

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Firma zajmująca się sprzedażą cyfrowych produktów IT dla większych przedsiębiorstw w których pracuje sie na komputerach i róznych systemach komputerowych,osobiście nie używam gdyż nie mam firmy, ale... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sure! Here's a short review for NextKeys Windows product key: Review: I had a great experience with NextKeys when purchasing a Windows product key. The process was simple and hassle-free, and I... Mehr ansehen

Bewertet mit 5 von 5 Sternen

FIVE stars because it worked but NextKeys.io support was wrong: this key did work to REACTIVATE Office 2016 Pro. I bought in spite of their advice. I might have taken right but unusual steps to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have made several purchases for small business needs from Nextkeys.io. Immediate delivery of the keys through the website and email upon payment is great. Customers have multiple chances to saved th... Mehr ansehen

Unternehmensdetails

  1. Softwarehändler

Vom Unternehmen geschrieben

Welcome to NextKeys, your trusted source for digital software products. Since 2015, we've been the No. 1 Software Specialist on Kinguin.net, and Excellent Seller on G2A.com, delivering over a million orders with a 99.8% Customer Satisfaction rating. With our website NextKeys.io, you'll enjoy a personalized experience and expert guidance for product activation and installation. Please note that this Trustpilot page is exclusive to customers who purchased through our website. Trust us for top-notch products and exceptional customer support. Join our satisfied community today!


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

192 Bewertungen

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Bewertet mit 5 von 5 Sternen

Great service!

Great service! I mistakenly double ordered a key and their customers service team responded super fast and issued me a refund with in a couple of hours!

9. Mai 2021
Bewertet mit 1 von 5 Sternen

Key doesn't activate

Ordered a Windows 10 Home OEM key. Was sent one through that when I tried to activated told me it had already been activated.

Raised a support ticket and someone first came back to me advising me to use phone activation in exchange for a partial refund. I refused as it shouldn't be necessary to use phone activation on an unused key. They then came back to me with another key. This one also failed to activate advising it had already been used.

I expressed my concern to nextkeys and they simply told me they were issuing a refund.

When I asked why they didn't just send me a working key that I'd paid for they replied:
"at the moment We are fixing the issue.
Since You do not want to proceed with the phone activation and receive a partial refund it's pointless to send you a replacement key that could be not activable [sic] online again."

They didn't explain what "issue" they were fixing. This is the second time I've had problems with keys from this site and I'm not going to give them a third opportunity.

It's all too unreliable. You may get lucky with a working key but it's not worth the hassle. Avoid.

27. April 2021
Bewertung ohne vorherige Einladung
NextKeys.io-Logo

Antwort von NextKeys.io

Dear James, I'm sorry if your experience wasn't smooth as you expected.

Upon asking to my colleagues, what the support agent wanted to mean is that the latest stock we received needed to be replaced because didn't meet the standards, so that product hasn't been in stock for a while making not possible to send you a reliable valid new key.

From what I can see though, your order has been refunded to your card shortly after contacting the support, which is the most appreciated solution when shopping online, in general.
Considering that, and the decently quick responses by the CS, after all, I hope you could at least review your evaluation with something slightly higher than 1-star, which I'd probably associate to a non-responsive service, scammers etc.

Please accept our apologies once again for the lack of wished detailed clarification when requested; usually, a satisfactory final solution is what counts the most. Nevertheless, thanks to your feedback we will work on improving these aspects.

Have a good day.

Best Regards
Matthew

Bewertet mit 5 von 5 Sternen

Bad key but great support

I had an issue with a key purchased through Kinguin from this merchant (US Windows) . They were quick to respond and offered me a resolution that I was happy with. Given this customer support experience, I have confidence buying from NEXTKEYS.IO. I was not paid or given products for this review, I was happy with my service given the circumstances.

24. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Purchased a Key for Windows 10 Home…

My Updated Review from 4/13/2021: I opened a ticket with NextKeys.io. A rep contacted me and provided an alternative method of activating my installation. The initial method (a valid key entered via the internet) was not used, so the advertised product may not work out for you, however they will get you going if it fails using the alternative phone activation option.

My Original Review from 4/8/2021: "Purchased a Key for Windows 10 Home OEM. Immediately entered in my system. The key had already been used. No refunds or replacement from NextKeys.io are available, from what I can determine."

8. April 2021
Bewertung ohne vorherige Einladung
NextKeys.io-Logo

Antwort von NextKeys.io

Dear Robert, we apologise for any inconvenience. Your ticket was indeed received, though it was the middle of the night here as we do not operate in the US timezone.
A support agent has already reached you to provide all the necessary assistance, who's still waiting for your response.
Nonetheless, it must be clear that the buyer is always entitled to either get a new key or a refund, unlike you have stated.

I am sure your case will be resolved easily from now on.
Wish you a lovely day!

Best Regards,
NextKeys Customer Support

Bewertet mit 5 von 5 Sternen

Inital activat gaile. Contatcted them, we then used Phone Activation and bingo. Outstanding customer support

When I tried to activate I received a 'key already in-use' message. I sent an email and it was answered at the beginning of the next business day. They suggested I use the Phone Activation method and send them the information for that. They then sent me a new key and everything was OK. Their Customer support was exceptional and it pleasantly surprised me.

6. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Used, worthless keys

I purchased two Windows 10 keys from NextKeys.io through Kinguin. Both keys turned out to be already used. Kinguin support says that NextKeys.io's policy doesn't allow a refund. AVOID.

25. Februar 2021
Bewertung ohne vorherige Einladung
NextKeys.io-Logo

Antwort von NextKeys.io

Dear Jan, kindly note that we have been trying to contact you through Kinguin since beginning of march to offer you a solution following your description on what happened during the year; sadly, without getting a reply from you, thus unable to help further.

For the records, the buyer purchased two OEM product keys in february 2020 but reported a problem only 1 year later. Because they can be used only once, it is comprehensibly very difficult to establish whether a buyer is in good faith or not in these cases, that's why the policy initially rejected his request.

We hope you'll find time to address this case so that it will be finally resolved in your favour.

With best wishes,
Matthew - NextKeys Support Team

Bewertet mit 4 von 5 Sternen

Had difficulty installing the keys

Had difficulty installing the keys. Customer support was responsive and with their help in using activation by phone got two of the three keys purchased activated. Got a refund for the third one. Purchased a fourth key at a later date that activated without any issue or effort. What I expected from the first three.

10. Februar 2021

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