Ninemoostore Bewertungen 

93
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I received my beautiful Tahitian pearl necklace from Ninemoo last week, and I couldn’t be happier with my purchase! The necklace is absolutely gorgeous, and the pearls have such a lovely lustre. It... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A lovely jewellery brand with beautiful packaging and excellent quality. The pieces were elegant and perfect for everyday wear!

Bewertet mit 5 von 5 Sternen

I brought a beautiful jewellery piece for my friend and couldn’t be happier with it! Such a lovely brand❤️

Bewertet mit 1 von 5 Sternen

Everyone has different experiences and I would like to tell about mine since this is an open space. I purchased a bracelet, and to my suprise, it was different than how the company adverti... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft
  2. auch in
  3. Schmuckdesigner

Vom Unternehmen geschrieben

Home, Fashion & Lifestyle.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

93 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(93)

16 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I received my beautiful Tahitian pearl…

I received my beautiful Tahitian pearl necklace from Ninemoo last week, and I couldn’t be happier with my purchase! The necklace is absolutely gorgeous, and the pearls have such a lovely lustre. It honestly looks even more stunning in person than in the photos!

I genuinely think it’s excellent value for money. It’s such a beautiful and versatile piece, perfect for both everyday wear and special occasions. I can’t wait to see Ninemoo’s new collections and would definitely love to shop here again!

3. November 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The care that Nimemoostore takes with…

The care that Nimemoostore takes with their pieces and clients is wonderful. I just bought two pairs of earrings and I love them. I also had a little gift from the store which was a lovely surprise. Thank you. I'll definitely be buying from you again.

4. November 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect Gift

I brought a beautiful jewellery piece for my friend and couldn’t be happier with it!
Such a lovely brand❤️

27. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

£90 for a Bracelet That Tarnished Within Weeks – My Experience

Everyone has different experiences and I would like to tell about mine since this is an open space.

I purchased a bracelet, and to my suprise, it was different than how the company advertised it in the picture. It was the same type of design yet a completely different bracelet than the picture they put on their page.

Not only that, the bracelet was very long and hard to keep on the arm without it falling out from my hand! There was no adjustment on the bracelet that you could choose, it was set to a specific size with a place only where the clasp could be attached! So to use the bracelet, you have to really go beyond the limits and change the size of it.

At at last, the bracelet metal tarnished. The golden coating became to an ugly, different copper/silver color. There is no quality in the bracelet what so ever. This only had happend just within some weeks and I barley even wore it quite a lot. The quality is overpriced for what you get. Even Shein could have done better.

In total I spent 90 pound for such bracelet with no clue about what I was really getting. These 90 pounds could go to buying something that never loses value, such as gold (595 e.g), instead of having to accept the loss in value of something that depreciates the moment you buy it.

At last, their customer service is very bad. They ignore your questions and do not answer at all.

30. Dezember 2025
Bewertung ohne vorherige Einladung
Ninemoostore-Logo

Antwort von Ninemoostore

Sara,

We dispute this review. We have no record of any order shipped to your country, and we do not sell a £90 bracelet.

The only record under the same name is an order we declined after our payment system flagged it as potentially fraudulent. It was never fulfilled. We cannot confirm whether that order was yours.

These are serious allegations, yet we cannot find a completed purchase that supports your account. Please provide a valid order number and proof of purchase privately to info@ninemoostore.com so the facts can be established.

We welcome genuine customer feedback, but we will challenge claims that do not match our records.

NINEMOO

Bewertet mit 5 von 5 Sternen

Absolutely beautiful earrings

Absolutely beautiful earrings- bought via Wolf and badger but wanted to review the brand as the moonlit bloom baroque pearl I’ve received are so beautiful and will be perfect for my wedding day 🥰

20. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have ordered 2 earrings from…

I have ordered 2 earrings from Ninemoostore, earrings were both stunning, there was miscommunication about taxes and duties but the store is very considerate, they have arranged it, communicated with me and make sure I am happy with the purchased I made.

16. März 2026
Bewertet mit 1 von 5 Sternen

Refund only issued after chargeback

I rarely leave negative reviews, but this experience was very disappointing.
My original order arrived with the item missing from the parcel. The shop sent a replacement, which unfortunately arrived too late for the intended occasion (it was meant to be a birthday gift), so I returned it unused exactly as instructed. The returned parcel was delivered and the shop confirmed receipt.
However, I was then told that my refund would only be processed once Royal Mail completed their investigation into the original delivery issue. This left me in the unusual situation of having neither the product nor my money.
The refund was eventually issued only after I initiated a chargeback with my bank.
Based on this experience, I would hesitate to order from this shop again.

31. Jänner 2026
Ninemoostore-Logo

Antwort von Ninemoostore

Dear Carolina,

Thank you for your feedback.

For clarity, when you contacted us on 30 January you noted that the parcel had arrived ripped open and that the item appeared to have been lost in transit. We therefore dispatched a replacement on 31 January via DPD to resolve the matter as quickly as possible.

On 5 February, you requested to return the replacement item. In our correspondence we explained that, as the original delivery had been reported as damaged, Royal Mail had opened an investigation, and that any refund would normally follow the outcome of that investigation. We nevertheless agreed that the replacement could be returned.

As you later preferred not to wait for the courier’s investigation, we processed the refund directly on 3 March to resolve the matter promptly.

We would also note that the Royal Mail delivery photograph does not show visible external damage to the parcel, so the exact cause of the issue during transit remains unclear. We have submitted the relevant correspondence and evidence to Trustpilot for review.

Kind regards
NINEMOO Customer Care

Bewertet mit 5 von 5 Sternen

Great

Great - really fast delivery and beautiful product. Recommend ++++

11. Jänner 2026
Bewertet mit 5 von 5 Sternen

Very cute, dainty, unique pieces

Got 2 pairs of earrings with baroque pearls and couldn’t be happier. They are striking but not heavy at all. I love how they feel and look dainty. I love that they are statement earrings. Will be ordering more soon! Really want to get some brooches too. Their packaging is on another level too! Each order came with its own drawstring pouch/dust bag and a small cardboard sleeve to wrap as gifts or for storage. There was also a really sweet beaded bonus bracelet and instructions for care. Lots of attention to detail with all of the packaging is a huge plus in addition to their high quality pieces.

12. Oktober 2025

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr