Ninemoostore Bewertungen 

93
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I received my beautiful Tahitian pearl necklace from Ninemoo last week, and I couldn’t be happier with my purchase! The necklace is absolutely gorgeous, and the pearls have such a lovely lustre. It... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A lovely jewellery brand with beautiful packaging and excellent quality. The pieces were elegant and perfect for everyday wear!

Bewertet mit 5 von 5 Sternen

I brought a beautiful jewellery piece for my friend and couldn’t be happier with it! Such a lovely brand❤️

Bewertet mit 1 von 5 Sternen

Everyone has different experiences and I would like to tell about mine since this is an open space. I purchased a bracelet, and to my suprise, it was different than how the company adverti... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft
  2. auch in
  3. Schmuckdesigner

Vom Unternehmen geschrieben

Home, Fashion & Lifestyle.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

93 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(93)

16 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very beautiful products

Very beautiful products, I am really happy. Thank you for this cute little gift. My daughter instantly fell in love with the bracelet. The pearls are amazing and we surely will order again.

30. März 2025
Bewertet mit 5 von 5 Sternen

Received Pin but did not order

I recently received a beautiful pin along with a bonus bracelet. However, I did not order this pin and have no idea as to why it was sent to me. I had never heard of this company and am at a loss as to why I received this order. Is there any way you can clear up this matter for me. There was a number included in my address. It's
0017138050139. My address is Dees Veca, 3008 Palm Vista Drive, Kenner, LA 70065-1560, United States.

8. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful earrings, great service

I received a broken pair of earrings that I purchased as a present for my wife. After emailing to explain, I received a new pair the next day and a gift to apologise. The guys at Ninemoo were both courteous and helpful. Thanks for the great service!

6. Februar 2025
Ninemoostore-Logo

Antwort von Ninemoostore

Dear Paul,

Thank you so much for your understanding and for taking the time to leave us a review. Your feedback is incredibly important to us! We’re glad we could resolve the issue quickly, and we truly appreciate your support. If you ever need anything in the future, we’re always here to help.

Best regards,
The Ninemoo Team

Bewertet mit 5 von 5 Sternen

Lovely customer support

What drew me to Ninemoo was there lovely selection of clip on earrings! I purchased a gorgeous pair of clementine clip ons for my Honeymoon. I mistakenly recieved the stud version however and was so sad I may not have been able to exchange for a correct pair on time. Ninemoo immediately responded to me and were the sweetest. They let me keep the original pair (and the free gift!) and sent the correct pair of clipons for no extra charge which arrived well in time. The new pair also came with a free gift! I gave the original pair to a friend who has pierced ears but I would have happily sent them back too. Lovely shop I'll be ordering again from in future.

9. September 2024
Bewertung ohne vorherige Einladung
Ninemoostore-Logo

Antwort von Ninemoostore

Thank you so much for your lovely review! 😊 We’re thrilled to hear that you enjoyed our clip-on earrings selection and that we could make things right for you in time for your honeymoon. It was our pleasure to assist, and we’re glad the replacement reached you with no issues. We hope you and your friend both enjoy your earrings and the extra gifts! 🎁 Your kind words mean the world to us, and we look forward to serving you again in the future. Wishing you a beautiful honeymoon filled with special moments! 💍✨"

Bewertet mit 5 von 5 Sternen

SOO nice and I got a little free gift…

SOO nice and I got a little free gift which was a lovely surprise.

26. September 2024
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Antwort von Ninemoostore

Thank you so much for your sweet review! 😊 We’re delighted to hear that you enjoyed your order and the little surprise gift. 🎁 It's our way of showing appreciation to our lovely customers like you! We hope to bring you more joyful surprises in the future. ✨

Bewertet mit 1 von 5 Sternen

I haven't gotten the product yet

I haven't gotten the product yet. :( No information at all about shipping.

23. August 2024
Ninemoostore-Logo

Antwort von Ninemoostore

I'm very sorry for keeping you waiting. I tracked the package, and it was held at customs for a few days. It has now been released, and I expect you will receive it soon. I hope you like it and will consider updating your review. If you have any questions, please contact us. Here is the tracking link:https://www.royalmail.com/track-your-item#/tracking-results/LO347722976GB.

Bewertet mit 5 von 5 Sternen

Couldn't feel cuter!

Ninemoo shipped out my earrings promptly, they arrived super quickly, and were packaged with great care. The earrings themselves are super cute--as someone who never was able to wear 'regular' earrings, now that I have a pair of clip-ons that are stylish *and* comfortable I never want to take them off!

21. Juli 2024
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Antwort von Ninemoostore

Thank you so much for your lovely feedback! 😊 We're thrilled to hear that you’re enjoying your new clip-on earrings and that they arrived quickly and safely. It means a lot to us that they're both stylish and comfortable for you. We hope they keep adding a touch of cuteness to your everyday looks! ✨ We can't wait to serve you again in the future.

Bewertet mit 5 von 5 Sternen

So happy with the earings I purchased…

So happy with the earings I purchased they are exactly as described and look so pretty on. Good email communication throughout and speedy delivery.

23. Juli 2024
Ninemoostore-Logo

Antwort von Ninemoostore

Thank you, Victoria, for your lovely feedback! 😊 We're so happy to hear that you love your earrings and that they arrived quickly. Your kind words mean a lot to us and are truly important for helping us continue to improve. We’re glad our communication and service met your expectations, and we look forward to delighting you again in the future! ✨

Bewertet mit 5 von 5 Sternen

Arrived promptly and very cute product.

Arrived promptly and very cute product.

6. Mai 2024
Ninemoostore-Logo

Antwort von Ninemoostore

Thank you for your feedback! 😊 We’re delighted to hear that your order arrived promptly and that you love the product. Your satisfaction means a lot to us, and we hope to bring you more cute and charming pieces in the future! ✨

Bewertet mit 5 von 5 Sternen

10/10

I'll be honest and admit that after paying £45 for two pairs of earrings I kept thinking it was a little expensive (especially because I don't wear earrings regularly), but after they arrived they were so gorgeous I didn't mind! And the company was kind enough to send me an extra pair as a gift 🥰 10/10 would recommend!

19. April 2024
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Antwort von Ninemoostore

Thank you so much for your kind words! We're thrilled to hear that you love your earrings, and we truly appreciate your recommendation. Enjoy wearing them! 😊

Bewertet mit 1 von 5 Sternen

Never received tracking info or my

Never received tracking info or my
Package

16. Jänner 2024
Ninemoostore-Logo

Antwort von Ninemoostore

Dear Ana,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've experienced. I've reviewed your order placed on January 16th, with the selection of Standard International shipping at a £6 cost to be delivered to the USA. This service typically takes 6 to 7 working days. According to our records, a delivery attempt was made on January 23rd, but unfortunately, it was unsuccessful.

I made efforts to contact you through two emails and one text message, but regrettably, no response was received. Kindly check your email inbox to ensure you haven't missed any of our communications. If you have any questions or require further assistance, please don't hesitate to reach out.

Attached is the tracking link for your order to keep you updated on the parcel's current status. We apologize once again for any inconvenience caused and assure you that we are committed to resolving this issue promptly.

Tracking link: https://www.royalmail.com/track-your-item#/tracking-results/RY284020926GB
Sincerely,
Ninemoo team

Bewertet mit 5 von 5 Sternen

These merchants are responsive

These merchants are responsive

I ordered a pair of earrings for an overseas order. The jewelry arrived well, but with damage to the attaching hardware. When I emailed Ninemoo to ask about the damage, I received a sincere, human response. They corrected the issue quickly, at their expense, and without conditions -- a service that went beyond my expectations. Ninemoo kept me in the loop at all times.

The replacements arrived quickly, and both they and the originals are beautiful and appear as pictured. The earrings are lightweight for all-day wearing and colorful. I would purchase from them again and encourage anyone else if they were interested in Ninemoo jewelry.

19. November 2023

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