Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I did have issues with receiving and the tracking of my order but Erika on the customer service team was quick and very responsive with my concerns. i received my order and happy with just a few uses... Mehr ansehen
My machine stopped working I sent an email and got a response straight away. They are sending me a replacement device no quibbling thanks for the great service Erika. Only rating as 4 stars as I have... Mehr ansehen
I recently contacted customer service with my questions regarding the usage of their machines. Not only did the reply come from Erika promptly, but she went into great length to help me out with the b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Nordic Sculpt
Vom Unternehmen geschrieben
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Kontaktinformationen
4,3
Hervorragend
612 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 90 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
So far so good kristina been great and…
So far so good kristina been great and sorted things out very quickly
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Michelle,
Thank you so much for your kind review! 💙 We’re very happy to hear that Kristina was able to sort things out quickly and provide you with great support. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
SCAM*SCAM*SCAM*SCAM
SCAM*SCAM*SCAM*SCAM
If there was an option for zero stars, that would be my choice. Absolutely THE worst company to deal with. The product does not work. I contacted the company three times before the return period was up (100 days). They didn’t answer. I then contacted one more time, and they wrote back only to tell me I was beyond the return time period. After a bunch of back and forth , they offered a refund. Then, another CS rep comes in and tells me they can’t and explains the return policy again. I explained my side again and how coincidental their only response was after the return period. Scam!?!?!!! More back and forth. I am then offered a full store credit and as much as I didn’t want it, I eventually accepted because they refuse to give me my money back. After accepting, they send another email taking that offer back and only offering half of what I paid in store credit. In the end, this is the biggest scam company!
Part 2 - UPDATE:
When they saw my Truspilot review, ironically they contacted me immediately and said if I took it down, they now had the capability of sending me more product in the equivalent of how much I spent on their crap product ($150). Still “can’t” give me my money back! They didn’t like that I called them a scam company - they don’t like the word “scam”. I pointed out that they could just send me my money back, but they again claimed they “can’t”. So, I agreed on the free products to see if it was another scam. Spoiler alert - it was!!! He sent an email showing the shipment. A week later, I checked and it was still stuck saying “processing”. A week later, same thing. Clicked on tracking through “Shop” and it was a broken link. They aren’t sending product and it was another stall tactic. I’ve written three emails since with no response.
DO NOT ORDER FROM THIS HORRIBLE SCAM COMPANY! Do NOT deal with them! This overpriced product doesn’t work but if you want to try, there are more reputable companies out there that have better customer service. Honest companies!!! After researching, this company is known for scamming and known for sending faulty products, or taking money but not sending the product and then not answering emails. Unbelievable! How do these companies stay in business?
30. November 2025
Bewertung ohne vorherige Einladung
Delivery
I had an issue with my delivery and Rex responded promptly and accurate information
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Evangelia,
Thank you so much for your kind review! 💙 We’re very happy to hear that Rex was able to assist you promptly and provide accurate information regarding your delivery issue. Providing clear and reliable support is always our goal, and your feedback truly means a lot to us 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Rex was great
Rex was great, assured me of delivery time scale and prompt with emailing me back. Thank you Rex you put my mind at ease. Great customer service.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi N G,
Thank you so much for your kind review! 💙 We’re very happy to hear that Rex was able to reassure you regarding the delivery timeframe and provide prompt communication throughout the process. It means a lot to know that he helped put your mind at ease and provided you with a positive customer service experience 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service from Erika
Great customer service from Erika. Very polite and helpful.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Holly,
Thank you so much for your kind review! 💙 We’re very happy to hear that Erika provided you with polite and helpful customer service. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with her 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I had a question for customer service…
I had a question for customer service and they responded immediately. Erika was extremely helpful and sorted my issue straight away!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Karen,
Thank you so much for your kind review! 💙 We’re very happy to hear that Erika was able to respond quickly and help resolve your issue right away. Providing fast and helpful support is always our goal, and your feedback truly means a lot to us 😊
We’ll be sure to share your kind words with Erika as well.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Jhon was amazing and assisted me in a…
Jhon was amazing and assisted me in a replacement. Very good service
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Courtney,
Thank you so much for your kind review! 💙 We’re very happy to hear that Jhon was able to assist you with your replacement and provide you with great service. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with him 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I had an issue with my Nordicsculpt and…
I had an issue with my Nordicsculpt and Erika helped me in a very efficient way, thanks! Can’t wait to receive my replacement and continue to use it, I could really notice results in only 2 weeks!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi LR,
Thank you so much for sharing your experience with us! 💙 We’re very happy to hear that Erika was able to assist you efficiently and help with the issue you experienced. It’s also wonderful to know that you were already noticing results after just 2 weeks of use 😊
We truly appreciate your patience while waiting for your replacement, and we’re excited for you to continue your Nordic Sculpt journey.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Rex has been very professional and…
Rex has been very professional and helped me with my order quickly and efficiently
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Lidiia,
Thank you so much for your kind review! 💙 We’re very happy to hear that Rex was able to assist you with your order in a quick and professional manner. Providing efficient and helpful support is always our goal, and your feedback truly means a lot to our team 😊
We’ll be sure to share your kind words with Rex as well.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Had an issue with my new nordicsculpt…
Had an issue with my new nordicsculpt but contacted them via chat. Explained issue sent video of issue as requested. Issue was dealt with by Kristina very quickly and ordered a replacement straight away. Now waiting for order but happy with service and quick resolution.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Debra,
Thank you so much for taking the time to share your experience with us! 💙 We’re very happy to hear that Kristina was able to assist you quickly and help arrange a replacement for your Nordic Sculpt device right away. While we’re sorry to hear there was an issue with your device initially, we truly appreciate your patience and understanding throughout the process.
It means a lot to know that you were happy with the service and resolution provided, and we hope your replacement arrives very soon 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Not received
Can’t even write a review on the product as I haven’t received it. I purchased the item on the 28th March, and was informed it would arrive to the ware house by the 23rd April, and they would dispatch as urgent. We’re now a week past from this “suggested” date, and still have not received my item or an email to confirm item has been dispatched. If you’re buying this prior to a holiday, I suggest you order months in advance!!
28. März 2026
Bewertung ohne vorherige Einladung
Im very happy with it
Im very happy with it, I’ve used it 2-3 times a week with the oil for about 3 months, I’ve lost 30 kg and my thighs are much firmer since I started using it
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Åsa,
Thank you so much for sharing your experience with us! 💙 We’re so happy to hear that you’ve been enjoying your Nordic Sculpt journey and seeing such amazing progress after consistently using the device and oil over the past few months. Losing 30 kg is an incredible achievement, and it’s wonderful to know you’ve also noticed firmer thighs along the way 😊
Your dedication and results are truly inspiring, and we really appreciate you taking the time to share your feedback with us.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I dont recommend Nordic doesnt smooth…
I dont recommend Nordic doesnt smooth out skin as advertised and all the good reviews from customers. Ive tried it for 90days at 15mins on each part Im concerned and cooling the machine for another 15mins. When I decided to return the product before 100days I was told it keep trying till AFTER 100days. They expect some photos of before & after I started the machine. This I cant provide as I was under the impression "100 days money back guarantee"!!! They didnt stand by their promise!
1. November 2025
Bewertung ohne vorherige Einladung
I’ve used the product for 2.5months but…
I’ve used the product for 2.5months but I didn’t feel that much difference. So I requested return the device and get a refund. However, Erika gave me some more information and her advice sort of cheered me up(I almost gave up)
Thanks Erika. I will keep it up!!
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Jae Eun,
Thank you so much for taking the time to share your journey with us! We completely understand how frustrating it can be when you don't see immediate changes, but we are so incredibly happy that Erika was able to provide the right guidance and encouragement to keep you moving forward.
Your determination is truly inspiring, and we are all cheering you on from here—consistency is key, and we cannot wait to hear how things progress as you keep it up!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I was undecided about the product and…
I was undecided about the product and if it work for me
JHON from customer service explained how the machine works targeting areas and explained the process fully
Have only used the machine a few times
I am continuing to use daily
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Samantha,
Thank you so much for sharing your experience with us! We are so happy to hear that, Jhon, our customer service team was able to provide the clarity and detailed explanations you needed to feel confident in your choice.
It is wonderful that you have built the machine into your daily routine, and we cannot wait to hear about your progress as you continue to use it.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great customer service
I recently contacted customer service with a query with my order, I received a very swift response from Jhon who very kindly give a full detailed response.
Would not hesitate to reach out again if necessary.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Jackie,
Thank you so much for taking the time to share your experience with us! 💙 We’re very happy to hear that Jhon was able to assist you quickly and provide a detailed response to your order inquiry. Providing clear and helpful support is always our goal, and your kind feedback truly means a lot to us.
We also really appreciate your trust and are glad to know you’d feel comfortable reaching out to us again if needed 😊
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Service was very good- both JHON and…
Service was very good- both JHON and KRISTINA was very helpful. 👍🏻
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Line,
Thank you so much for your kind review! 💙 We’re very happy to hear that both Jhon and Kristina were able to provide you with helpful support and a positive experience. Your feedback truly means a lot to our team, and we’ll be sure to share your kind words with them 👍🏻
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Every day is a new stage for me
Every day is a new stage for me, every day I see changes in my body, it was the best investment I've made in these last few months, thank you 🙏
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Rute,
Thank you so much for sharing your experience with us! 💙 It’s wonderful to hear that you’re seeing positive changes every day and that Nordic Sculpt has been one of the best investments you’ve made in recent months. Your progress and kind words truly mean a lot to us, and we’re so happy to be part of your journey 🙏
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika är strålande på sitt jobb
Erika är strålande på sitt jobb, fick hjälpen snabb och hon gjorde allt så enkelt att jag känner mig nöjd och glad som kund.
23. April 2026
Bewertung ohne vorherige Einladung
Customer Service Support Grade Excellent
I have not received my product yet. But I do want to speak of the customer service experience I had. Response is almost immediate. I had the pleasure of being assisted by Rex he was honest, helpful, and extremely reassuring. His kindness and just overall customer service support lead me to not cancel my order. I hope the company realizes he's a great asset.
23. April 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.