Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Mehr ansehen
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Das sagen Bewerter
The product works. No doubt about it. I am seeing small improvements every week after just 8 weeks. The customer service is unbelievably good. Jhon was extremely helpful and super fast to respond t... Mehr ansehen
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Mehr ansehen
I recently contacted customer service with my questions regarding the usage of their machines. Not only did the reply come from Erika promptly, but she went into great length to help me out with the b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Nordic Sculpt
Vom Unternehmen geschrieben
Our team is here to help—and we take every issue seriously.
If you’re experiencing a problem, please reach out to us at support@nordicsculpt.com and we’ll sort it out shortly.
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Kontaktinformationen
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Gut
590 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 89 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Every day is a new stage for me
Every day is a new stage for me, every day I see changes in my body, it was the best investment I've made in these last few months, thank you 🙏
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Rute,
Thank you so much for sharing your experience with us! 💙 It’s wonderful to hear that you’re seeing positive changes every day and that Nordic Sculpt has been one of the best investments you’ve made in recent months. Your progress and kind words truly mean a lot to us, and we’re so happy to be part of your journey 🙏
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika är strålande på sitt jobb
Erika är strålande på sitt jobb, fick hjälpen snabb och hon gjorde allt så enkelt att jag känner mig nöjd och glad som kund.
23. April 2026
Bewertung ohne vorherige Einladung
Customer Service Support Grade Excellent
I have not received my product yet. But I do want to speak of the customer service experience I had. Response is almost immediate. I had the pleasure of being assisted by Rex he was honest, helpful, and extremely reassuring. His kindness and just overall customer service support lead me to not cancel my order. I hope the company realizes he's a great asset.
23. April 2026
Bewertung ohne vorherige Einladung
I have no idea where my order is
I have no idea where my order is. No response from customer service either. SMH
13. April 2026
Bewertung ohne vorherige Einladung
Amazing customer service
I had some issues with the shipping and Jhon and Erika were kind enough to check and assist me through the whole ordeal. We assumed the package missing but I was able to locate it and they were kind enough to have me keep the package as a gift and even offered a discount for future purchases, even though they didn’t have to. Although I didn’t have the chance to use the product yet I am sure it will be fine.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Sara,
Thank you so much for the 5-star review! I am so glad to hear that your "missing" package story had such a happy ending and that you were able to locate it.
Shipping hiccups can be stressful, but Jhon and Erika are always dedicated to making sure our customers feel supported through the whole process. I’m happy they could offer you that extra bit of kindness to welcome you to the Nordic Sculpt family! I will definitely pass your appreciation along to both of them.
We can’t wait for you to finally start using the product—I’m sure you’re going to love it. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions when you start your first session!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Bought both the Nordic Sculpt 1.0 and…
Bought both the Nordic Sculpt 1.0 and the Nordic cup 1.0 in January and started using these regularly as indicated by Kristin who was extremely helpful - so far I can definitely see a difference - I've lost a few pounds and I can tell I have less fat on my legs and I can feel my muscles more. I would recommend both products but the key is consistency you need to keep using them regularly to see results.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Lorraine,
Thank you so much for this fantastic 5-star review! It is so exciting to hear that you are already seeing real results, from losing a few pounds to noticing more muscle definition in your legs.
You hit the nail on the head—consistency is absolutely the key to seeing those changes, and I’m so glad Kristin was there to help guide you on how to use both the Nordic Sculpt and the Nordic Cup regularly for the best outcome. I’ll be sure to pass your success story and your kind words along to her!
Keep up the great work with your routine. Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever have more questions or want to share further updates on your progress!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I enjoy using NordicSculpt
I enjoy using NordicSculpt. My first machine stopped working .. NordicSculpt sent me a new machine within a couple of weeks . Great service . Seen a small improvement. Will continue using it .
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Tina,
Thank you for the 5-star review! I’m so happy to hear that you’re already seeing an improvement and enjoying your sessions with the Nordic Sculpt.
I’m glad our team was able to get that replacement machine out to you quickly so you could get back to your routine without too much of a delay. Consistency is definitely the secret to seeing those results grow! I’ll be sure to share your positive feedback with the support team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions or want to share more about your progress as you continue your journey!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Good service.
Good service.. good device. I recommend this to everybody with a loose skin
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi there,
Thank you for the 5-star review! It’s fantastic to hear that you’re happy with both our service and the device.
We know how much of a difference the right routine can make for skin concerns, and we truly appreciate you recommending us to others looking to target loose skin! I'll be sure to share your positive feedback with the whole team.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions or want to share more about your progress as you continue using your device.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Very helpful and professional staff…
Very helpful and professional staff Erika was very knowledgable and responded quickly to my enquiry.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Colin,
Thank you for the 5-star review! I’m so happy to hear that Erika provided you with such helpful and professional service.
It’s great to know her knowledge and quick response time made a difference for you. I’ll be sure to pass your kind words along to her—she’ll be thrilled!
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any more questions or need further assistance as you move forward.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Had forgotten to order the oil so…
Had forgotten to order the oil so queried it on chat line ..
jhon was amazingly helpful and I now have it on the way
Thank you jhon !! X
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Maureen,
Thank you for the 5-star review! I’m so glad Jhon was able to help you get that oil ordered and on its way to you so quickly. X
The oil is key to getting the best experience with your device, so it’s great that Jhon could jump in and get it sorted! I’ll be sure to pass your thanks along to him—he’ll be happy to know he could help.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once it arrives or need help with anything else!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Not so much a review on the product…
Not so much a review on the product more on how when the device was faulty hos amazing the staff were, bit worrying..
19. April 2026
Bewertung ohne vorherige Einladung
Thank you very much for the suport
Thank you very much for the suport, have a very good service, Erika resolve my problem inmediatly, she explain very good and she gave me a solution, and she was very friendly 😊 Thanks Im.very happy
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Rosalinda,
Thank you so much for the 5-star review! I’m happy to hear that Erika was able to resolve your problem immediately and with such a friendly attitude. 😊
Clear explanations and quick solutions are what we strive for, and it’s wonderful to know you’re happy with the outcome! I’ll be sure to pass your kind words along to Erika—she will be so glad to hear them.
Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Great service from Jhon
I honestly had a really great experience with NordicSculp.
At first, I didn’t realize they don’t deliver to Mallorca, so when I found out, I was a bit disappointed. But to be fair, their customer service handled it so well that it completely changed my impression.
They reached out to me very quickly and gave me two simple options — either send it to a different address or get a full refund. I decided to have it delivered to my daughter in Holland, and from that point on, everything went perfectly.
I have to mention Jhon, who was genuinely amazing. He kept me updated the whole time and replied really quickly whenever I had a question. It felt like he actually cared about sorting everything out, which you don’t always get these days.
The product arrived in just 8 days, which I thought was really fast, especially considering the change of delivery address.
Overall, I’m really impressed with the service. Even though there was a small issue at the start, the way they handled it made all the difference. I can’t wait to try the product.
Thank you again for such a smooth and positive experience!
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Yolanda,
Thank you so much for this wonderful 5-star review! I’m so glad to hear that what started as a disappointment regarding delivery to Mallorca turned into such a positive experience.
It’s great that you were able to pivot to your daughter’s address in Holland, and I’m thrilled the shipping was so fast! Jhon will be so happy to hear your kind words; he truly takes pride in making sure our customers feel cared for and kept in the loop. I'll be sure to pass your praise along to him.
We can’t wait for you to finally get your hands on the product and start your journey! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once you start using it.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The product was burning my skin but they won't allow a return
EDIT TO UPDATE:
I got a refund but not the whole amount. They won and I gave up trying.
The product was burning my skin and feeling very hot. I emailed to ask to return but they said I must wait for the 100 day return window first. I did this, and tried again, and they said that I have to pay for the return or they will deduct $19 from the return fee.
I have explained multiple times that it is faulty and I am not liable for the return, but I just get a pretty much generic copy and paste email back.
I called the bank for a charge back and guess what.. they can't do it as it's been too long!
Constant back and forth since December (5 months), with their repeated copy and paste emails saying they completely understand and I can return it for $19.
Don't waste your money or time.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Nikki,
I am truly sorry to hear about your experience. Safety is our absolute priority, and it is distressing to hear that you experienced skin irritation and such a frustrating process trying to resolve it.
I have just reached out to you personally via email to address this immediately and ensure we improve your experience with us. Please check your inbox so we can find a resolution that works for you.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Brilliant customer service.
I recived my machine and started using it. 4 weeks in my machine just stopped. I was gutted as i was really starting to see a change in my stomach, i also fine the process very relaxing. I contacted the company and got a reply with in hours. The customer servis has been brilliant, no hassle extremely friendly and kept me up to dat with the process. I am now awating my replacment machine and feel reasured this company is trust worthy and reliable. Huge thanks to Rex and John.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Nickbrad,
Thank you so much for the 5-star review! I can completely understand being gutted when your routine is interrupted, especially when you were already seeing those exciting changes and enjoying the relaxation.
I’m so glad Rex and John were able to step in quickly to reassure you and get that replacement process moving. We definitely want to get you back to your stomach treatments as soon as possible!
I’ll be sure to pass your huge thanks along to both of them. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once your replacement arrives or if you want to share your progress later on!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
My machine stopped working I contacted…
My machine stopped working I contacted customer service, Jhon, Kristina & Rex were very helpful, I have a new device being sent out to me.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Vickie,
Thank you for the 5-star review! It is fantastic to hear that Jhon, Kristina, and Rex all teamed up to provide such helpful support.
We never want a technical issue to slow you down, so I’m glad they were able to get a new device organized for you quickly. I’ll be sure to share your appreciation with the whole trio! Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions when your new machine arrives.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Erika in customer service is ace!
Had a query/issue and Erika from customer services messaged me. Discovered an issue with the unit and has immediately organised a replacement.
Cannot fault the service.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Lynne,
Thank you for the 5-star review! I’m so glad to hear that Erika was able to identify the issue with your unit and organize a replacement immediately.
Our goal is to get you back to your routine as quickly as possible, and I’ll be sure to pass your praise along to her for her swift action. Please remember that you can contact our support anytime at support@nordicsculpt.com if you have any questions once your new replacement arrives!
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
I’ve been really happy with the online…
I’ve been really happy with the online help from Erica she’s provided me with some great tips & she also went up & beyond with my queries all I can say is a big thank you . One happy customer
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Sonia,
Thank you so much for the 5-star review! It’s wonderful to hear that Erika provided those great tips and went above and beyond to assist you.
We love hearing from "one happy customer," and I’ll be sure to pass your big thank you along to her—it will truly make her day! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need more tips or have further questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
The team is highly professional
The team is highly professional, very attentive, knowledgeable and helpful. Special thanks to Erika , who helped me a lot with a remarkable high quality service.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Jacqueline,
Thank you for the 5-star review! I’m so proud to hear our team made such a professional and attentive impression on you.
A special thanks to Erika as well—I’ll be sure to pass along your kind words about her remarkable service. It’s always our goal to provide that high-quality support! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have questions.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
Rex was very prompt and helpful with my…
Rex was very prompt and helpful with my questions.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Nordic Sculpt
Hi Sharon,
Thank you for the 5-star review! I’m so happy to hear that Rex was prompt and helpful in answering your questions.
Providing quick and clear information is what we aim for, and I’ll be sure to pass your feedback along to him! Please remember that you can contact our support anytime at support@nordicsculpt.com if you ever need further help or have more questions as you continue with Nordic Sculpt.
Warm regards,
Arnold
Customer Service Manager at Nordic Sculpt
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Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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