Norfolk Sheds Bewertungen 

347
•
TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I can't fault Norfolk Sheds, excellent communication and spot on with the delivery. I wanted to leave a review with some info on the build. We bought the Maulden Log cabin 8x11 and I decided to bu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Good communication as to setting delivery slot. Came. Driver offloaded onto driveway neatly. Good quality shed. Paid for someone with more idea to put it together. They said instructions weren’t great... Mehr ansehen

Bewertet mit 1 von 5 Sternen

We ordered Protek Royal Interior Finish - Clear - 5 Litres × 3. We were informed "we're getting your order ready to be delivered. We will notify you when a delivery date has been scheduled". What they... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Communication after purchase and before delivery was first class. The guys who delivered our shed were friendly, funny and extremely helpful. They phoned almost an hour before arrival and arrived with... Mehr ansehen

Unternehmensdetails

  1. Anbieter von Gartenhäusern

Vom Unternehmen geschrieben

Norfolk Sheds supply garden sheds, log cabins, summer houses, storage sheds & playhouses online. We offer quality products at low prices and free friendly advice from our UK-based team.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

347 Bewertungen

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4,3

Alle Bewertungen

(347)

51 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

I can't fault Norfolk Sheds

I can't fault Norfolk Sheds, excellent communication and spot on with the delivery. I wanted to leave a review with some info on the build.
We bought the Maulden Log cabin 8x11 and I decided to build it myself with a couple of friends to save money. I am not particularly handy but can follow good instructions. This is NOT Norfolk Sheds fault, the cabin is built and delivered by a 3rd party. The instructions are not good. Poor pictures that do more to confuse than explain. Very odd phrasing in the written instructions and references that don't pair up to the pictures.
For the bits I really struggled to follow (The Window, the floor joists) I resorted to photographing the instructions and giving them to Claude AI which really helped and helped me confirm that 1 part referenced (on the window) was a typo! I spent an hour looking for that part.
All good though. I just have the roof and the floorboards to do but am confident I'll finish it this weekend. (It has taken me 1.5 days so far) It's very satisfying once you get past the initial confusion.

28. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service throughout

Excellent service throughout. The installers worked all day in the rain to build our new potting shed. Great local company and excellent service from ordering to delivery and installation.

26. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Nice summerhouse with a handful of minor glitches

Bought a Shire gazebo summerhouse. If i could give 3.5 out of 5, I would do.
Positives:
- Summerhouse is pretty well made for the price, with good quality wood panels
- Delivery was very quick
- Staff all really helpful and friendly.

Negatives:
- 1 part missing (it took over a week for this to be sent by royal mail)
- Wrong size glass was sent. When a redelivery was arranged, the driver didn’t turn up, despite the online tracking saying I was the “next delivery”. I had to chase this the next day, with it taking a further day to arrive.
- Clout nails for the felt roof aren’t long enough to hold the felt down if you’re putting the summerhouse in a breezy location.
- Window beading isn’t a great fit and had to be cut
- Window isn’t a great fit for the frame so I had to shave the windowsill.

Overall, these were minor irritations that prolonged the construction but none of them would make me suggest that you don’t purchase this summerhouse.

16. September 2026
Bewertet mit 5 von 5 Sternen

What a good job looks like;

What a good job looks like;
Ordered the shed I wanted. Agreed price for delivery and installation. Guys turned up on planned day and worked tirelessly to build the base and erect the shed. Guys did a fantastic job, were incredibly polite and friendly. They took real pride in their work and ensured all rubbish was cleaned up and removed. Top job. Fantastic price, one very happy customer.

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Very disappointed

Ordered a Goodwood gold ‘Beaulieu’ with extras for almost 3.5k. The delivery was delayed by two weeks due to damage caused on loading. Therefore the weather had turned by the time we received it.
We had it finally constructed by a master carpenter last week. To say I am disappointed with the quality is a slight understatement.
The panels do not line up correctly, the window latches have had to be re-fitted as the arms were bent out of shape due to being forced closed in the factory.
The wooden beading supplied is the cheapest rubbish wood and poorly jigged.
They state the doors have piano hinges, but they are just flimsy single hinges.
Very poor quality considering they say this the best quality in their summerhouse range.

19. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well packaged shed paint

I ordered some shed paint which arrived promptly and safely. It was very well packaged with a sticker saying to keep upright. I am very pleased with my purchase and the service.

24. August 2026
Bewertet mit 1 von 5 Sternen

Delivery Service

We ordered Protek Royal Interior Finish - Clear - 5 Litres × 3. We were informed "we're getting your order ready to be delivered. We will notify you when a delivery date has been scheduled". What they did not inform us was that the varnish was not a stock item for them but they ordered it from the manufacturer who then delivered it to us. This meant the order took nearly a week to be delivered.

13. August 2026
Norfolk Sheds-Logo

Antwort von Norfolk Sheds

Hi Grant,
Thank you for your feedback. We’re sorry to hear that you were disappointed with the delivery process.
Your order was placed late on Thursday 13th, outside our opening hours, and was processed on Friday 14th. As stated on our website, delivery of paint products is normally within 3–5 working days. Your order was delivered on Wednesday 19th, which was within the advertised delivery timeframe.
Paint products are dispatched directly from the manufacturer, which allows us to offer the full product range to our customers. We apologise if this was not clear during the ordering process.
We are pleased that your order was delivered within the stated timeframe and hope you are happy with the product.

Bewertet mit 1 von 5 Sternen

NORFOLK SHEDS …

I ordered a small log cabin before Christmas I had no issues at all from start to finish,
So I ordered another one in April, it arrived on time, it was stored in my conservatory, part sprayed as the first cabin, I planned for 2 days when the weather was good, the ground was already prepped, then the problems started, the base and membrane when down fine, then to find I had 2 missing parts to start, I had to purchase and make these myself, 1/4 of the logs were cupped, If I hadn't sprayed part of the cabin I would of sent the cabin back, but they wouldn't except due to being painted, so I got on with it, had to break a lot of the tongue and groove off to fit the log beneath and then glue, It was horrendous, half the logs wouldn't go into the log layed before, finally on day 2 I finished all the sides, roof went on fine, flooring had lots of pine knots in the middle so snapped in half, but you knew they were going to break so not layed, then finally the door frame which I thought would be fine, unwrapped to find frame warped, this was thrown across grass, by this time I was fuming new wood purchased and fitted to door, days later I placed a complaint, that 1/4 logs were cupped and unable to lock in place, Answer=stored incorrectly, and in a hot conservatory, and part painted which draws moisture on opposite side causing cupping, my conservatory has a reflective room so doesn't get hot and it's April?? what about the logs that weren't sprayed ?? They were cupped missing parts Answer=nothing said, they fell of the lorry probably my fault again??, door frame warped, they said would replace, but couldn't wait new part purchased
Send loads of photos as proof, wanted partial refund company not interested in anyway basically your on your own, brought 2 cabins 7 Months apart 1st no issues, 2nd one horrendous please avoid, if you want a good quality cabin order from Robert Dyas
Thanks Mark
COMPANY PLEASE DONT REPLY UNDERNEATH WITH YOUR COMPANY SPIEL EVERYTHING I HAVE SAID IS TRUTHFULL

30. April 2026
Bewertung ohne vorherige Einladung
Norfolk Sheds-Logo

Antwort von Norfolk Sheds

Dear Mark,

Thank you for taking the time to leave your review. We are sorry to hear that you were disappointed with your second cabin, particularly given that you had a positive experience with your first purchase.

However, we do need to clarify several points for the benefit of anyone reading this review.

The condition of timber can be significantly affected by how and where it is stored. In this case, the cabin was stored in a conservatory, and timber exposed to warm conditions can lose moisture unevenly and subsequently warp, cup or move. This is why we specifically recommend that our cabins are stored appropriately and, wherever possible, assembled without prolonged storage in heated or enclosed environments. The fact that the cabin was stored in a conservatory is therefore highly relevant when considering the condition of the timber.

It is also important to clarify that our cabins are designed to be painted or treated after assembly, not beforehand. Applying paint to the individual logs before construction can affect the dimensions and movement of the timber and can make the tongue-and-groove sections considerably more difficult to fit together. Painting the logs prior to assembly can therefore contribute to precisely the fitting difficulties described in this review.

With regard to the knots mentioned in the flooring, knots are a natural characteristic of pine timber and are not, in themselves, considered a manufacturing defect. Natural timber will contain variations in grain, knots and appearance, and these should be expected with a natural wood product.

We also addressed the issues raised with us directly and considered the photographs and information provided. Based on the circumstances of the complaint, we did not consider the issues described to constitute grounds for a refund.

Finally, we would like to address the request that we do not reply to this review. While we respect the customer's wish to express their experience, we believe it is only fair that we are able to respond publicly and provide our side of the circumstances for prospective customers reading the review. Our response is not intended as a "company spiel", but rather to clarify points where we believe the review does not provide the complete context.

We are pleased that you previously had a good experience with one of our cabins, and we regret that the second purchase did not meet your expectations. However, we stand by the advice and information provided regarding storage, assembly, painting and the natural characteristics of timber.

Bewertet mit 5 von 5 Sternen

They made just the shed I wanted

They made the size of shed I wanted, in the orientation I wanted, it was delivered exactly when predicted and the result is a very neat sturdy shed.
The wood is good quality, no dodgy bits, it all fitted together accurately as per instruction which by the way are very good. After pre treating the wood, it went up in a morning.
What not to like?, oh and good price too and its a UK made shed!

29. Juli 2026
Norfolk Sheds-Logo

Antwort von Norfolk Sheds

Dear Dr Bell,

Thank you so much for your fantastic review! We’re delighted to hear that you’re so pleased with your new shed and that everything, from the custom size and orientation to the delivery and assembly, went exactly as planned.

It’s great to know you found the quality of the timber and the instructions up to standard.

Thank you again for choosing us and for taking the time to share your experience. We hope you enjoy your new shed for many years to come!

Bewertet mit 1 von 5 Sternen

If I could it would be a -1

If I could it would be a -1. Ordered shed and install 4 weeks ago to our holiday home which is 120 miles away. Took a few days off work and drove up here as was to be installed in the morning, only to be told at 4pm it cannot. Cannot even do it next day, but next week. Complete waste of time and money. I understand it is hot at 4pm but in the morning would of been fine when they were due to do it.

12. August 2026
Bewertung ohne vorherige Einladung
Norfolk Sheds-Logo

Antwort von Norfolk Sheds

We are very sorry that you were disappointed by the cancellation of your installation.
Your shed was fully prepared and ready for delivery and installation as scheduled. Unfortunately, while completing an earlier installation that day in temperatures of around 32°C, one of our installers became unwell and suffered from heat-related illness. Due to the circumstances and concerns for our team’s health and safety, we were simply unable to continue with further installations that afternoon.
We completely understand how frustrating this was, particularly as you had travelled to your holiday home specifically for the installation. However, this was an unforeseen health and safety situation and not a decision we took lightly.
We offered to rearrange the delivery and installation for the following Monday, which unfortunately was not suitable for you. As you therefore decided not to proceed, your deposit was refunded immediately and in full.
We genuinely regret the inconvenience caused, but the health and safety of our installation team has to come first, particularly when someone has become unwell while carrying out physically demanding work in extreme heat.
Norfolk Sheds

Bewertet mit 5 von 5 Sternen

Nice shed.

Good communication as to setting delivery slot. Came. Driver offloaded onto driveway neatly. Good quality shed. Paid for someone with more idea to put it together. They said instructions weren’t great. But managed in the end. Pleased with end result.

25. Juni 2026
Bewertet mit 3 von 5 Sternen

Delivery service was excellent

Delivery service was excellent, we had two bolts missing from the pack.
Also wish the lattice was just a bit thicker you could see daylight through some parts.
Other than that very pleased.

30. Juni 2026
Bewertet mit 5 von 5 Sternen

Buy one of these at this price before theyre gone. You wont regret it.

Tremendous value 8x8 Corner Summer House. Well made with fast delivery and very reasonable installation charge.

Since getting it last week I have completely lined it with MDF and run an Electricity Supply from my house and it is like gaining an extra room. This was not something that needed to be done but, for the cost involved, it made sense as I now have a wind and watertight Summerhouse which should last for years. All my neighbours have commented on how nice it looks and are considering getting one for themselves as for the price, you cant go wrong.

The two workmen who fitted it were polite and friendly, levelling the base for me as our block paved yard is 20 years old so no longer as flat as it once was.

The only minor niggle is thevfixings to hold the doors closed are very flimsy but this was solved by spending £5 at Screwfix for a couple of sliding Bolts, but IMO you should charge £5 more and fit them as Standard.

16. Juni 2026
Bewertet mit 1 von 5 Sternen

Wouldn't use again

Wouldn't use again. I ordered from Norfolk Sheds who then just ordered form another supplier... I could have done that myself and may have gotten better service. Churnet Valley are the supplier and I should have ordered direct from them.

Delivery was awful. Just left a heavy pallet on my driveway and the delivery guy refused to help.

Terrible service all round.

30. Juni 2026
Bewertung ohne vorherige Einladung
Norfolk Sheds-Logo

Antwort von Norfolk Sheds

Hello Adam,

Thank you for your review. We’re sorry to hear that you were disappointed with the delivery experience.

We would just like to clarify that had you ordered directly from Churnet Valley, the delivery would still have been carried out by the same courier. The choice of courier and the delivery arrangements are made by the supplier, not Norfolk Sheds, so this aspect of the service would not have been different had you ordered direct.

We understand your frustration regarding the pallet being left on the driveway, and we’re sorry that you felt the delivery driver was unwilling to assist.

We appreciate your feedback and will continue to work with our suppliers to ensure the best possible service for our customers.

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