Great experience from this website. Website had good photos of the items for sale which made choosing easier. The checkout was pretty seamless. The packaging and shipping was excellent. Goods arrived... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rugby jersey didn't fit as sizing is different between ranges which is crazy. Not a small difference either at least 2 full sizes. Also despite NZ store is charged through international merchant so g... Mehr ansehen
Unternehmen hat geantwortet
Shoes were great, matched the description perfectly! Unfortunately they were too big so I printed a return label only to find that returns/exchanges are at the expense of the buyer. Fair enough, my fa... Mehr ansehen
Unternehmen hat geantwortet
Super fast shipping, Boyf loves the pants - he wears them fishing, hunting and everywhere else. He wore his old ones until they were falling to pieces (literally) but they lasted years!
Unternehmen hat geantwortet
Unternehmensdetails
- Rugbygeschäft
- Aktivbekleidungsgeschäft
- Bekleidungsgeschäft
- Geschäft für Outdoor-Kleidung und ‑Ausrüstung
Über nz.canterbury.com
Vom Unternehmen geschrieben
Canterbury of New Zealand was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play.
The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury currently supplies kit to numerous high-profile national rugby teams; England Rugby and Ireland Rugby, as well as leading clubs such as Bath and Ospreys.
The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Kontaktinformationen
Canterbury Customer Service, CW9 7RA, Northwich, Vereinigtes Königreich
- +64 (80) 0633140
- customer.experience@thehutgroup.com
- nz.canterbury.com
4,2
Gut
585 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick and easy
3. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Always can rely on getting quality…
Always can rely on getting quality product from Canterbury
3. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Great price and very fast
8. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Ordered a pair of boots and the order…
Ordered a pair of boots and the order was cancelled. Called as they had not turned up and was told that the order was cancelled by me. It wasn't. Then was told it was actually the warehouse as they could not find any the correct size but that there was 11 pairs so the best thing was to reorder them. I did and the same thing happened. Same excuse. was told that they would update the website, a week later they still haven't. very disappointed
3. Mai 2026
Antwort von nz.canterbury.com
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwort von nz.canterbury.com
Hello,
We are truly sorry your order never arrived and for the lack of communication. We are reviewing this.
A message has been sent to your account.
Kind regards,
Liam
Super fast and so easy to order
Super fast and so easy to order . Excellent product quality, thank you so much.
29. April 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Order was promptly cancelled as item…
Order was promptly cancelled as item out of stock. However small item ordered at same time arrived quickly. Perhaps stock monitoring could be improved.
19. Februar 2026
Antwort von nz.canterbury.com
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Antwort von nz.canterbury.com
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
AVONDALE TEAM
The team at office did an amazing job and got my netball gears their gears on time. Thank you to the team at Avondale office appreciate you guys. My girls are happy
24. April 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I like the products
23. April 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Untrustworthy seller
Size 11s were shown online, place the order all confirmed then 10 days later get an email saying payment failed.
After wasting 15 mins on chat was told they didn't have any size 11s.
Pretty disappointed, lack of trust after being lied too.
This post update is after being contacted by canterbury customer support due to my 1 star.
The customer rep informed me to again update my payment to process the order, which again I did, again the money was returned.
Today I called customer services to be told sorry theyre not in stock!
So I got stuffed around a second time!
They have lost a long time customer and I will definitely share my experience to reduce this risk for others.
27. April 2026
Antwort von nz.canterbury.com
Hello NG,
We appreciate your feedback and are sorry to hear about the trouble with your order. We understand your disappointment in discovering the size 11s were unavailable after confirmation and the time spent on chat. We'll review this to prevent similar issues.
A message has been sent to your account.
Kind regards,
Liam
Took a long time to let me know item…
Took a long time to let me know item was out of stock. Then, when i tried to purchase something else, the payment wouldn’t go through . Very strange
27. April 2026
Antwort von nz.canterbury.com
Hello,
We regret the item was out of stock and the payment issues you faced. We appreciate your feedback and will investigate these unusual problems to improve our service and prevent recurrence.
A message has been sent to your account.
Kind regards,
Liam
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Good quick delivery of the product
Good quick delivery of the product. Products quality was great and what I expected
26. April 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Very good price for rugby boots and…
Very good price for rugby boots and arrived very quick
20. April 2026
Antwort von nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
A real person on the other end would…
A real person on the other end would have understood my question but yr a.i bot or automated response totally didnt.
Can the uglies predominant colour be choosen by us the customer?
If you could choose to answer the quary please lemme know via Email.
Thanks for fast delivery of the 2 Uglies i ordered my son n i like em alot.
Could i have brought the one with predomanantly Red on the back as displayed by one of yr models on yr web site?
24. April 2026
Antwort von nz.canterbury.com
Hello Craig,
We appreciate your feedback and are glad you and your son like the Uglies! We're sorry the automated response didn't answer your question about choosing a predominant color. We'll email you to discuss the availability of a predominantly red option.
A message has been sent to your account.
Kind regards,
Liam
No Refund Policy suck
It is sad to see now refund for your products and which pull us out of your shop
18. April 2026
Antwort von nz.canterbury.com
Hello Momin,
We regret that our policies caused dissatisfaction and impacted your experience with us. We appreciate your feedback and will review it to improve.
A message has been sent to your account.
Kind regards,
Liam
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.