Great experience , shopped using a gift card and it was simple to do. I purchased a pair of leather boots which I was absolutely delighted with. They arrived promptly, beautifully parcelled and was so... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fab shopping experience. Lovely gift ordered online and sent direct to my lovely sister in law. So many choices so something for everyone. BUT so speedily despatched, just standard delivery, it ar... Mehr ansehen
Unternehmen hat geantwortet
Shopping experience with you Amazing as ever. I love Oliver Bonas. However, you should consider ditching Evri as your courier. Delivery was expected on Tuesday but. Received a message from them say... Mehr ansehen
Unternehmen hat geantwortet
Ordered on Sunday for click and collect. Courier has still not despatched to click and collect store 4 days later. Update: Oliver Bonas replied on Friday to say looking into it with courier. Offere... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Modeaccessoires
- Möbelgeschäft
- Handtaschengeschäft
- Juweliergeschäft
- Spiegelgeschäft
- Damenmodengeschäft
Informationen, die aus verschiedenen externen Quellen stammen
Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware.
Kontaktinformationen
Unit F, Davis Rd Industrial Park, KT91TQ, Chessington, Vereinigtes Königreich
- 020 8974 0110
- askus@oliverbonas.com
- oliverbonas.com
3,6
Akzeptabel
1354 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Bad sizing advice
I ordered corderoy pants. I normally get size 10. but your size guide said the waist on your size 10 was ( from memory)only about 26 ins. So I went for size 12 which said about 29 ins. when they arrived they were about size 16 with waist 32 plus. otherwise the cloth quality and cut were just great. such a pity. I was going to reorder but thought even size 10 might be too big.
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Angela,
We're sorry to hear that you received the wrong size, this is frustrating & should not have happened.
Our Customer Service Team will be able to look into this for you - get in touch via the link below:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Love of my life
An absolutely glorious shop. My only complaint is I will never stop spending here haha!! It is perfection in shop form, from its unstoppable products to its incredible prices, it is all three parts of my holy trinity, it is my 4th husband, I would sell my children for this shop. Mr Oliver Bonas, marry me!!!
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Far nicer than I expected....!
I recently bought a blue and cream sun print v-neck tiered midi dress for a trip to India. it was in the sale and I thought it would be ideal for travelling in.
It's actually gorgeous, very well-made with a fine silver thread which wasn't clearly visible in the photos. It fits beautifully and it's far too nice to travel in! I'm very happy with it.
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Lovely ear rings
Quality, price and fast delivery.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
It was delivered on time and I like the…
It was delivered on time and I like the colours for autumn.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Delivery late but excellent sandals
Delivery was delayed but eventually got there,sandals are beautiful,comfortable and high quality,delighted with them
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Lianne,
We're sorry to hear that you've not received your sandals, this is frustrating & should not have happened.
Let’s get this sorted for you - if you can send some details over to our Customer Service Team, here are the details:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Love Oliver Bonas clothes excellent ❤️
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Great service!
Great website, nice welcome offer and beautiful products. Delivery was fast to Jersey and the items beautifully packed. Very impressed!
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
This is great to hear, thanks for taking the time to let us know. Team OB.
Lovely shop & lovely staff
Lovely shop & lovely staff. Prompt delivery. 👍😀
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Our store will appreciate this feedback, we'll make sure to pass it on. Team OB.
new store in Lakeside
Shopped at the new store in Lakeside, Thurrock. Staff were all fabulous and knowledgable. Store looked great, well merchandise with a lovely selection of Oliver Bonas products.
6. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Our store will appreciate this feedback, we'll make sure to pass it on. Team OB.
I am still awaiting delivery of these…
I am still awaiting delivery of these items
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Carol,
We're sorry to hear that you're still waiting on your delivery, this is frustrating & should not have happened.
Let’s get this sorted for you - if you can send some details over to our Customer Service Team, here are the details:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Not delivered safely
The evri delivery left on my doorstep on a busy road, late on a Friday night (22.45) without attempting to ring the bell and actually deliver in person. The parcel is now missing and raised with evri
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Jennifer,
We're sorry to hear that your order has not arrived safely with you, this is frustrating & should not have happened.
Let’s get this sorted for you - if you can send some details over to our Customer Service Team, here are the details:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Very poor
Very poor, paid for next day delivery ordered before midday and the order came 48 hours later. Paid extra for next day delivery so won’t be using again
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi there,
We're sorry to hear that your order did not arrive under next day delivery, this is frustrating & not the level of service we want for our customers at all.
Thank you for your review, we will make sure to pass some feedback onto the courier about this.
Thanks,
Team OB
Everything went smoothly
Everything went smoothly. Fast delivery. Gorgeous denim jacket. I ordered a size 12 which fits perfectly.
4. September 2026
Bewertung ohne vorherige Einladung
Very expensive but unquestionable quality
I normally shop on TikTok but my daughter took me into a bonas store on my birthday to “restyle” me lol. She’s caused me a big problem now. I could have spent hours in there. The clothes are very expensive but the quality is unquestionable. I have my first OB outfit but it’ll be a while before I can afford to visit again . Something to look forward to.
1. September 2026
Bewertung ohne vorherige Einladung
Product and service from Olivia Bonas…
Product and service from Olivia Bonas was great but unfortunately you use Evri to deliver your parcels I literally had to find my parcel by knocking on doors found it in a porch on the other side of the road 6 houses down please use a better delivery service
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Simon,
We're sorry to hear about your delivery experience, this is frustrating & should not have happened. This is not the level of service we want for our customers at all.
Please be assured that we will be passing on this feedback to our courier, thank you for bringing this to our attention.
Thanks,
Team OB
Excellent service
Excellent service from start to finish, plus the packing was superb especially as it was a glass vase. Will certainly shop again with Oliver Bonas online fabulous.
4. September 2026
Bewertung ohne vorherige Einladung
Well I had the option to pay for next…
Well I had the option to pay for next day delivery, if this was not something you could fulfill then the option to select and pay more for delivery should not be made available. 3 days later still awaiting my order. Not a happy customer experience
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Oliver Bonas
Hi Heidi,
We're sorry to hear that your order has not arrived under next day delivery, this is frustrating & should not have happened.
Let’s get this sorted for you - if you can send some details over to our Customer Service Team, here are the details:
https://www.oliverbonas.com/about-us/contact-us
Thank you,
Team OB
Excellent
Excellent - Easy to order and came so quickly - good price. Will definitely order again at some point.
27. August 2026
Bewertung ohne vorherige Einladung
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