So far I only had one encounter with them with my battery and they were awesome with the turnaround time with reimbursement. Now my blower motor went out on my q70l and it's in the shop so I'm hoping... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
By far the worst Customer service department. For the customer to have to contact them about the status of her warranty is unheard of, From the auditors to customer service reps. they are not helpful.... Mehr ansehen
We're a repair facility that works with multiple warranty companies every week. We had a few issues initially with what Omega wanted to pay. We then got a call from management asking about the issues... Mehr ansehen
I had a representative named Jamal call me asking why I canceled my service. Told him I am trying to save up but hopefully in the future i can warranty my vehicle. He proceeded to tell my “I hope your... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Omega Auto Care pays the bill when your vehicle’s covered parts and systems break down. Keeping your car beyond its factory warranty makes good financial sense, unless expensive repair bills end up being more than your monthly car payment. That’s where we can help, picking up where your factory warranty leaves off. Our Vehicle Service Contract pays for the repair bills outlined in the coverage level you select. You already have insurance if someone or something damages your car. Omega offers insurance when your car is damaged due to mechanical failure. It’s Protection and Financial Security for you! Omega Auto Care is insured by Lyndon Southern Insurance Company, a Fortegra company. We are members of the Vehicle Protection Association, and also of the Jacksonville Chamber of Commerce.
Kontaktinformationen
50 North Laura St, Ste 2500, 32202, Jacksonville, Vereinigte Staaten
- 1-877-850-0443
- reviews@omegaautocare.com
- omegaautocare.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Promised oil change reimbursement
Promised oil change reimbursement, but because I furnished my specialty oil (Mobile One). reimbursement was denied.

Antwort von Omega Home & Auto Care
After talking to a manager she was very…
After talking to a manager she was very nice and understand and me clear understand about my policy .Thank you.
They were very prompt and accurate to…
They were very prompt and accurate to my situation
Yall are some good people
Helping people get back on their feet and that is a blessing.
So far I only had one encounter with…
So far I only had one encounter with them with my battery and they were awesome with the turnaround time with reimbursement. Now my blower motor went out on my q70l and it's in the shop so I'm hoping that all goes well with this I'm keeping my fingers crossed this will tell it all
By far the worst Customer service…
By far the worst Customer service department. For the customer to have to contact them about the status of her warranty is unheard of, From the auditors to customer service reps. they are not helpful. I had the worst experience with my vehicle trying to get them to start a claim and gather followup information. the rep wouldnt provide a breakdown of what was approved or not telling me he only discuss that information with the shop.
I have consistently had great experiences at Omega Home & Auto Care.
I have consistently had great experiences with the Omega Home & Auto Care team. My most recent experience was with an engine replacement on my 2015 Infiniti QX60. The adjusters and representatives have expeditiously reviewed and approved my claims on both occasions when requested. In addition, they were both extremely helpful in explaining the claims process; down to the details and reasons for authorized parts.
In addition, when I have called for clarity regarding the breakdown of authorized payments, they have been extraordinarily helpful with requested information. More importantly, they have shown extreme empathy for any situations outside of the ordinary process, while providing any assistance they could provide. I would definitely recommend Omega Auto Care for your Extended Warranty needs.
Although all representatives have been great; shout out to **Zan** and **Logan** for their empathy of my situation as well as their detailed assistance.
Fanisha did a great job…
Fanisha did a great job explaining my benefits and what was covered. She went above and beyond.
Thank you Omega
It was amazing she was very polite and…
It was amazing she was very polite and respectful thank you
I received superior customer service…
I received superior customer service from Xan. Xan took the time to answer all questions I had and he gave helpful information. This shows this company is serious about their customer service.
I believe this was the second time I…
I believe this was the second time I dealt with Robin Hudson. She was very patient with me helping me with the email. Thank you Robin very much appreciated.
It helps me to save money on my car…
It helps me to save money on my car when I need it fixed.
They made it very easy to take out…
They made it very easy to take out extra warranty on my car.
Erin was great
Five stars!
Great experience working with Max! Offered different options and explained how the policy works in case I need to submit a claim. Highly recommend Omega for your extended warranty needs.
Amy G
Amy G. was amazing she answered my questions and concerns without me even having to ask them. Her tone and response were exactly what I needed to set me at ease with the concern I shared with her! My hat goes off to Amy G. and the team at Omega!
SCAM THIS Company is calling people…
SCAM THIS Company is calling people stating that they work they are the Warranty company directly from Ford. STAY FAR AWAY THEY ARE SCAM ARTIST AND LIARS THEY DON'T WORK FOR FORD. They need to be put out of business and they're a horrible Warranty company anyways they don't like to pay claims
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