Omega Home & Auto Care Bewertungen 

My experience trying to buy or extend my warranty with this company was absolutely terrible. Instead of helping me, they transferred me to a manager who acted completely unprofessional. Rather than making a sale, she chose to attack me personally, claiming I was ‘criticizing the company she works for.’ Honestly, if that’s her level of professionalism, it explains a lot.

It felt like she was being paid the bare minimum just to push away potential customers. The attitude was rude, defensive, and completely unnecessary. In today’s world, it’s shocking how many people seem to operate without a single functioning brain cell. This company clearly doesn’t value customers, and I would never recommend them to anyone.

Good person to work with has very much knowledge about her job makes customers relax and trusting her

I was sold on there warranty coming out of another warranty company. 3 years never used my previous warranty. I get 5 months into the warranty and get above the threshold of miles and take it to the shop to get what I thought was a small issue before vacation. Come to find out it needed a rebuilt transmission. The warranty company stopped communicating with the shop/myself and declined my warranty. Truck sat in the shop for a month. Omega you did everything possible to not help, your communication was terrible(they go through a 3rd party adjuster by the way), you out right screwed me when I could have just stayed with car shield and they would have covered it. When they say put a 1000 miles to meet the threshold you need to put more than that cause there’s a risk of them declining and leaving you out to dry. Keep in mind they said anything goes after that threshold. No this was not pre existing issue as they claimed. Even then keep an oil change record for your transmission cause apparently that’s a big deal. Do your self a favor and look at other warranties, it’s cheaper and more quality at others. They are salesmen here. Don’t trust them and make the same mistake I did.

I am not driving anymore. I almost hat an accident. am too old to drive and stopped. I will not drive and not pay anymore
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I have used Omega Auto Care, and I truly believe it is one of the best experiences I have ever had. They gave me a rental car while my car was in the shop, and I did have to pay $50 on a credit card but they paid for the 3 weeks I had the car. They paid to have the car repaired and also, I was ubered to the rental car place. Amazing service with no hesitation.

Everything

Easy to talk to customer service. Resolve my issues

Everything the package and plan is amazing

Because I'm paying two times one for 79.99. And the other for 138.08 why can you combine both into one payment

Very understanding team and very patient. Nothing but good experiences with their support.

It’s too expensive, and I was told by an Auto Body Shop, that it’s not worth doing, because the regular insurance covers at least most of it. I want to get a refund, please.
It’s a total waste of my money that could be used for other essentials.
You were also supposed to cancel out a competitor, and it didn’t.

Last warranty company I had kept lying to me but Omega has been honest with me from the beginning

I called about a billing issue. Erin went above and beyond to help me. She explained everything to me in a professional , knowledgeable and friendly way. She also informed me about perks on my policy that I didn’t know I had. You RockErin

With my last two claims they were great and they were right on top of things. Received my check with in two weeks

I give them a 5 stars because the customer service over the phone is always great. Haven't had a breakdown yet and praying that doesn't happen no time soon.

Omega offered a very competitive price, provided a number of unexpected benefits (3 oil changes, tire purchase credits, etc.), and has already reimbursed me for one of my oil changes just weeks after signing up with the company! They represent a solid company at an affordable price point

Great customer service /staff are always there to assist

Lied to me about other company to make a sale