Omega Home & Auto Care Bewertungen 

1 552
•
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Aquí tienes la traducción al inglés en un tono claro, directo y profesional, ideal para enviar a servicio al cliente o publicar en una reseña: English Translation: I have seen very good reviews fr... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Have only had oil changes and submitting bill…payment has always come thru in a timely manner. Just wish other credit card companies would accept the finance company you use.

Bewertet mit 4 von 5 Sternen

So far I only had one encounter with them with my battery and they were awesome with the turnaround time with reimbursement. Now my blower motor went out on my q70l and it's in the shop so I'm hoping... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We're a repair facility that works with multiple warranty companies every week. We had a few issues initially with what Omega wanted to pay. We then got a call from management asking about the issues... Mehr ansehen

Unternehmensdetails

  1. Fahrzeugservice

Vom Unternehmen geschrieben

Omega Auto Care pays the bill when your vehicle’s covered parts and systems break down. Keeping your car beyond its factory warranty makes good financial sense, unless expensive repair bills end up being more than your monthly car payment. That’s where we can help, picking up where your factory warranty leaves off. Our Vehicle Service Contract pays for the repair bills outlined in the coverage level you select. You already have insurance if someone or something damages your car. Omega offers insurance when your car is damaged due to mechanical failure. It’s Protection and Financial Security for you! Omega Auto Care is insured by Lyndon Southern Insurance Company, a Fortegra company. We are members of the Vehicle Protection Association, and also of the Jacksonville Chamber of Commerce.


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

1552 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 46 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(1 552)

132 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Really impressed with this company

Really impressed with this company, I signed up after doing some research and they’ve gone above and beyond my expectations. The process was simple, and the support team is always easy to reach. I’ve had a great experience so far and would gladly recommend them to anyone looking for reliable service.

30. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Positive initial experience

So far things have been great. I have not needed a repair yet, but I have taken advantage of the service reimbursement for wiper blades and an oil change so far. The submission process was simple and reimbursement was prompt. I’ll post an update if or when I need to make a claim for a repair. 4 out of 5 only because I have not needed a repair yet.

1. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Omega Auto Care not only provides a warranty for my vehicle, but also for my home!

Their services are easy to use—as long as you take the time to read your contract and call with any questions. Every time I’ve contacted customer service, they’ve been eager to help and patient in making sure I fully understand my coverage and it’s also when I discovers their home policies too. Omega came highly recommended by friends of friends, and we’ve been happy with the service so far.

10. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Such a great company

Such a great company! I was recommended Omega Home & Auto Care by a friend and since then I have enjoyed my partnership with them. I recommend them to my friends when I get the chance because the service is great with a lot of benefits. Definitely will be keeping my services with them for years to come.

29. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I paid for my oil change and submitted…

I paid for my oil change and submitted my receipt. Instead of reimbursing me you sent a $55 payment to my dealership who says they have no record of receiving it! I am awaiting proof of payment you in or to track down where the payment was applied but have still received a response to my request!

25. April 2025
Bewertet mit 5 von 5 Sternen

Omega Rocks!

I have had 3 or 4 interactions with Omega in the last 6 months and it has been a positive interaction every time. They listen, are respectful, know how to handle any question or concern and follow through with what they say they will do. Thank you Omega!

10. Februar 2025
Bewertet mit 5 von 5 Sternen

A truly outstanding employee.

Omega was having phone sys issues connecting with warranty claims. Samantha tried to transfer my call and when she saw it failed to transfer she actually called me back and took my claim information. She made sure it got to the right department. And I received my approval the next morning. Samantha is outstanding in her desire to do the job right. Very rare quality in todays world. She is to be commended.

26. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

For years they made calls

For years they made calls, sent letters offering a extended warranty on my vehicle. I took them up on it because of the high cost of repairs, and my vehicle milage. They sold me a contract we had it for three months paying $545.00. This summer the AC went out so we took it to a repair shop. They called in the claim, and it was denied. Told us they wouldn't cover any repairs because the vehicle had a branded title. They should have caught that before selling us the policy. Because of Omega I'm out $975. Very bad !!!

25. Juni 2025
Bewertung ohne vorherige Einladung
Omega Home & Auto Care-Logo

Antwort von Omega Home & Auto Care

We’re sorry for the frustration this situation has caused. We want to clarify that vehicles with branded titles are generally not covered under our vehicle service contracts, and this is a standard industry limitation. Unfortunately, we were unaware of the branded title until the claim was submitted, which is why it was denied.

We understand this is disappointing, and we encourage customers to review the contract terms for coverage limitations.

Bewertet mit 5 von 5 Sternen

Service staff were great!!!

Molly at the service desk was awesome!!! Shannon was also super helpful over the phone. Both were accommodating and flexible, always smiling. Service turned out to be covered, so even better! (Oil pan gasket needed replacement) Highly recommend... Thank you!!!!

27. Mai 2025
Bewertet mit 5 von 5 Sternen

Required maintenance only

It wasn't really an experience. All I did was get the required maintenance which would have been an oil change or the windshield wipers. They help me ease some of the financial stress with the reimbursement which isn't the full amount of course but every little bit helps. Thank you.

28. April 2025
Bewertet mit 2 von 5 Sternen

Very difficult for the service…

Very difficult for the service department to make contact with someone to arrange payment. They were put on hold for hours. When I tried calling in their place, I too was put on hold. They no longer want me to go there as long as I have this insurance policy. They can’t afford to be put on hold that long. They must take care of other customers. I’ve tried calling other shops around town, and nobody wants to deal with this type of payment arrangement.
The date listed below is an estimate as I no longer have the paperwork. I was getting an oil change. Ended up paying myself and waiting for a reimbursement.

19. März 2025

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