Myself & my 4 housemates had 12-mth bills package with Oneutility & each were supposed to pay mthly amount into our house account, covering our elec, water and internet (no gas at our house). Due to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Reyanne is the epitome of great customer service. Even though I didn’t end up choosing the provider because of my flatmate’s pre existing provider, she was kind, attentive, and extremely helpful. And... Mehr ansehen
Unternehmen hat geantwortet
Absolutely excellent! Moving house, sorting bills, taking meter readings can be very stressful - using One Utility Bill has lifted a heavy burden. The staff have been very friendly and helpful... Mehr ansehen
Unternehmen hat geantwortet
Was a little nervous about the call today but Gabby M made everything so relaxing and easy. She was incredibly helpful and understanding. If only all Customer Service Advisors across the board were as... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We make bills as easy as they should be by bundling all of your utilities into one predictable monthly payment.
Kontaktinformationen
Media Exchange 5, 0191 622 0102, Coquet Street, Vereinigtes Königreich
- 0191 622 0102
- support@oneutilitybill.co
- oneutilitybill.co
4,7
Hervorragend
4607 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very helpful with any issues we had
Very helpful with any issues we had
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi George,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Morgen helped me with a query
Morgen helped me with a query. Answered in 5 minutes, fast service to the point and helped me achieve what I was asking for!
Very helpful
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Louise,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Morgen was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Tim Mersadeghi
Tim was very helpful id recommend that you ask for him if you have any issues, everyone else i have delt with was unhelpful and unwilling to sort the issues out.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey Christopher,
Thank you for taking the time to leave such a fantastic review for Tim.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Customer service
I spoke to David and he helped me very much as far as the service quick but I can’t say anything as too the usage as I haven’t fully moved into our house but as I said as far as customer service it was very helpful
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Charlie,
Thank you for the brilliant 4-Star review! We really appreciate the feedback! It's great to hear David was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Alexandria
Alexandria , was a very helpful person over the phone that gave me the right advice when I was in a stressful situation !
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Courtney,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Alexandria was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Victoria was extremely helpful and…
Victoria was extremely helpful and super friendly over the phone, helping me sort everything I needed to very efficiently. Thank you!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Bronte,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Victoria was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Polite.friendly .Helpful.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey Linda,
Thanks for the great review!
Its great to hear you thought so highly of the service you received.
Don’t forget you can use our refer a friend feature in your dashboard and earn cashback for any successful referrals you make! If there is anything else we can help you with do not hesitate to let us know
Thanks,
One Utility Bill
Hassle free
Hassle free, easy and efficently processed.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi there,
It is truly wonderful to read reviews that our customers leave, thank you for taking the time to write us one.
Don’t forget not only do we have a fantastic team but great tools to manage your package all from your customer dashboard!
Have a great day
One Utility Bill
Very little proactive updates
I can't reply to your response to my first review so I'll write a new one. Just for your information, the outage is still not resolved after nearly one week and I have no broadband and unable to work from home which is impacting my job.
Your support team does not proactively update me. I have to ask constantly for updates. I was sent an email on Friday, after I posted this review, (which is what I think ultimated prompted you to get your act together and message me) saying that the outage would be resolved on Saturday at 2:27. It was not. I didn't receive any further updates and I had to phone again later on Saturday to report that it was still not working. The person said I would receive an update first thing Monday morning. Yet again no response, I had to message on the online chat too to be told "Sorry, we have no update, we've waiting on our broadband team for an update". Brilliant - that really doesn't help me at all. You really need to think hard about improving your updates to customers who have technical issues.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Simon,
Thank you for reaching out! I am very sorry for the ongoing loss of your broadband service and the impact this has had on you.
I can confirm our team has been actively looking into this issue with your Broadband Supplier. To clarify, the Saturday time of 2:27 PM was an estimated target date and time provided by the Broadband Supplier for resolution. Because the fault was unfortunately not resolved by the supplier on that date, we reached out to them directly and arranged a new fault appointment. You should have received an email with the details regarding this new appointment.
Going forward, I will be personally monitoring this case and have set reminders to check in on its progress regularly. I will be in touch directly as soon as there is an update to share.
Once again, please accept my sincere apologies for the frustration, lack of updates, and disruption this situation has caused.
Thanks
One Utility Bill
One utility were super helpful
One utility were super helpful, easy to contact and very fast at sorting things out for us.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Taylor,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Me and my partner move in together in…
Me and my partner move in together in our first home and we didn't know how to go with one utility bills was so helpful and put all bills into one for us and was helpful with all enquiries and help set up the director and we could choose when we could pay this monthly and customer services are very polite friendly and very helpful when inquiring about your bills
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Kelly,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
That my bills are paid for and i dont…
That my bills are paid for and i dont have to worry about what I use
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey Lee,
We are so glad to hear that we can take the ease out of your utility management! It is what we strive to achieve.
If you have any questions, ever, you can access our full FAQ’s or raise a ticket straight from your customer dashboard!
If you have any feedback on how we can improve our service, you can pop us an email anytime!
Thanks,
One Utility Bill
Heather was very helpful getting my…
Heather was very helpful getting my Internet situation resolved as quickly as possible. My only issue is that I can't use my own modem and router equipment and have to use the ones issued to me, but otherwise very great experience
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Sammy,
Thank you for the brilliant 4-Star review! We really appreciate the feedback! It's great to hear Heather was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Olivia was very informative and really…
Olivia was very informative and really explained everything in detail . Was great to have a conversation with a person and not a machine . Very good deals at affordable prices making the bundle so much easier to manage .
Great job Olivia 👍
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Jason,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Olivia was able to assist with your query and if there is anything further we can help you with then please do let us know.
Thanks again
One Utility Bill
Liam G was awesome
Liam G was awesome! He was efficient, polite, professional and very helpful.
Im very happy with the service.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey there,
Thank you for taking the time to leave such a fantastic review for Liam! It's great to hear they were able to help you with your query.
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
James was soo helpful this morning,was…
James was soo helpful this morning,was soo caring and understanding
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Fortune,
Thank you for the brilliant 5-Star review. We really appreciate the feedback!
It's great to hear James was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Great service
Jack made the process really easy and explained all my options in detail.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey there,
Thank you for taking the time to leave such a fantastic review for Jack. It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Spoke with Alexandria today and she was…
Spoke with Alexandria today and she was so helpful. I asked a lot of questions for my own reassurance and she was able to answer them and put me at ease. Brilliant service, thank you!
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey Emily,
Thank you for taking the time to leave such a fantastic review for Alexandria. It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Charlotte was explained me about…
Charlotte was explained me about products and offer. Very knowledgeable and helpful.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hey Devender,
Thank you for taking the time to leave such a fantastic review for Charlotte. It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
James was really helpful and helped me…
James was really helpful and helped me sort out my enquiries, when paying for bills it's nice to have someone on the other side of the phone that's understandable and respectful and helpful all at once, James is a top top man!! Thanks for your help!
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von One Utility Bill
Hi Clay,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear James was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
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