My experience with using boots on line Doctor. Has been very satisfactory and easy to apply and use. And on collection of my prescription I was very impressed with how I was taken into a private room... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Pros. Very easy to navigate website. Quick decision and availability of prescription. Good contact with health professionals. Cons. Not able to receive prescription by post. We live in the outer H... Mehr ansehen
Unternehmen hat geantwortet
I had a really good experience with Boots Online Doctor. After having issues with a similar service from another pharmacy where my messages were ignored (I’ve mentioned that in another review), I... Mehr ansehen
Unternehmen hat geantwortet
The process of getting an adrenaline pen was very easy and when ordering the pen it was a user friendly system and easy to do. When I hadn’t received any messages about my prescription I went into the... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Apotheke
- Online-Apotheke
- Online-Apotheke für verschreibungspflichtige Medikamente
- Gewichtsabnahme-Coaching
Über Boots Online Doctor
Vom Unternehmen geschrieben
Health shouldn’t have to wait. With the Boots Online Doctor, it doesn’t have to. Simply go online at a time that suits you and order prescription treatments and home test kits. With pick up in store or free home delivery for most medicines, it’s healthcare without the hassle.
Kontaktinformationen
Vereinigtes Königreich
- onlinedoctor.boots.com
Convenient care without the hassle
4,4
Hervorragend
4641 Bewertungen
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Easy to complete the enquiry and prompt…
Easy to complete the enquiry and prompt response
29. April 2026
Antwort von Boots Online Doctor
Hi Maz, we’re really pleased to hear you found the enquiry process easy and received a prompt response. We appreciate you taking the time to leave a review. Thanks for choosing Boots Online Doctor! 😊
Boots online doctor is a great online experience
Boots online doctor is easy to use, efficient and does not waste any time. I’d use it again without a doubt.
30. April 2026
Antwort von Boots Online Doctor
Hi Linda, we’re really pleased to hear you found the service easy to use, efficient, and quick. It’s great to know you’d be happy to use it again, and we really appreciate you taking the time to leave a review. Thanks for choosing Boots Online Doctor! 😊
Good service
27. April 2026
Antwort von Boots Online Doctor
Hi Ms Jones, we’re glad to hear you were happy with the service and appreciate you taking the time to leave a review.
Thanks for choosing Boots Online Doctor! 😊
The doctor tracker app is not intuitive…
The doctor tracker app is not intuitive to use for weight loss and I cant work out how to update my weight loss figures. This should be obvious.
However the podcasts are really informative.
29. April 2026
Antwort von Boots Online Doctor
Thanks for your feedback, Kate, we appreciate your comments regarding the app and are pleased to hear you’re finding the podcasts informative.
You should be able to update your weight details within the app by going to Settings and on ‘My Details’, where you can edit your weight, height, and other information.
If you continue to experience any issues, please feel free to contact our team on 0203 318 3773 and we’ll be happy to help. Thanks for choosing Boots Online Doctor! 😊
Great service
Great service, you are treated as an individual human, not just another order, with great care
29. April 2026
Antwort von Boots Online Doctor
Hi, we’re really pleased to hear you had a great experience and felt treated with care and as an individual. That’s exactly the level of service we aim to provide, and we appreciate you taking the time to share this.
Thanks for choosing Boots Online Doctor! 😊
Very straightforward service to use…
Very straightforward service to use with timely responses
28. April 2026
Antwort von Boots Online Doctor
Hi Clare, we’re glad to hear you found the service straightforward and that you received timely responses.
Thanks for choosing Boots Online Doctor! 😊
Very simple to use
Very simple to use. Got a response really quickly and my order was shipped out to me. Would recommend.
29. April 2026
Antwort von Boots Online Doctor
Great to hear you found the service simple to use and received a quick response. We’re also pleased your order was shipped promptly. Thanks for choosing Boots Online Doctor! 😊
Antwort von Boots Online Doctor
Hi Tiago, great to hear you had a positive experience and found the team professional - we really appreciate you sharing this.
Thanks for choosing Boots Online Doctor! 😊
Antwort von Boots Online Doctor
Hi Louisa, we’re really pleased to hear you found the service quick and efficient, and that the personalised video was helpful.
Thanks for choosing Boots Online Doctor! 😊
Antwort von Boots Online Doctor
Thanks for your feedback - we’re delighted to hear you found the service excellent and easy to deal with. We appreciate you taking the time to leave a review.
Thanks for choosing Boots Online Doctor! 😊
Very helpful and easy to understand
26. April 2026
Antwort von Boots Online Doctor
Thanks for your feedback - we’re really pleased to hear you found the service helpful and easy to understand. We appreciate you taking the time to leave a review.
Thanks for choosing Boots Online Doctor! 😊
Antwort von Boots Online Doctor
Thanks for your feedback - we’re delighted to hear you found the service quick, easy, and hassle free. We really appreciate your recommendation and thank you for taking the time to leave a review. Thanks for choosing Boots Online Doctor! 😊
Worth using this service
All as expected. Good information provided. Didn't give 5 stars as I would have liked to swabs to have been included.
26. April 2026
Antwort von Boots Online Doctor
Thanks for your feedback - we’re glad to hear you found the information provided helpful.
The “Instructions for Use” that come with the pen do advise using swabs. These can be purchased in your local Boots store when collecting your pen, or online if preferred.
We appreciate you taking the time to leave a review. Thanks for choosing Boots Online Doctor! 😊
Amazing and very prompt service
21. April 2026
Antwort von Boots Online Doctor
We appreciate your feedback Nicola! We're really pleased you found our service amazing and very prompt.
Thank you for choosing Boots Online Doctor!
Antwort von Boots Online Doctor
We're happy you had such a great experience and will recommend us. Thank you so much for your positive feedback!
Thank you for choosing Boots Online Doctor!
The online prescription ordering…
The online prescription ordering process was straight forward. I didn't get notification my prescription was ready for 5 days even though it was ready, which is really annoying. Then picking it up wasnt much better. Miserable customer service assistant gave me my prescription, no advice on how to store it or anything. I asked for a sharps box, she went missing for 10 minutes trying to find one, then said I'd have to come back later in the day to pick one up. I've switched online services to one that delivers so none of this hassle.
23. April 2026
Antwort von Boots Online Doctor
Thanks for taking the time to share your feedback. We’re really glad to hear that you found the online prescription ordering process straightforward.
We’re very sorry to hear about your experience in-store, as this isn’t the level of service we aim to provide. Just to clarify, this review page is specifically for our online service, so your comments about the in-store experience may not reach the right team here.
If you’re open to it, we’d encourage you to leave your feedback directly with the store you visited so it can be shared with the appropriate team and addressed properly.
We appreciate you bringing this to our attention and are sorry again for the inconvenience caused.
Antwort von Boots Online Doctor
Thanks for your positive feedback Helen. We are happy to hear that you received your results quickly and that the doctor communicated effectively with you!
Thank you for choosing Boots Online Doctor!
Antwort von Boots Online Doctor
We're really pleased to hear you consistently receive a very quick response.
Thank you for choosing Boots Online Doctor!
Pleasantly surprised ☺️
I was pleasantly surprised at how quickly my enquiries were managed. Quick responses from the online doctor, I’m very happy!☺️
27. April 2026
Antwort von Boots Online Doctor
We're happy to hear that your enquiries were managed so quickly and that you received prompt responses from the online doctor! We appreciate you sharing your positive experience.
Thank you for your positive feedback; we appreciate it.
It was easy to sign up and I received…
It was easy to sign up and I received my pen within the week.
28. April 2026
Antwort von Boots Online Doctor
Thank you for your positive feedback Jacqueline; we appreciate it. We're happy to hear that signing up was easy and your pen arrived quickly!
Thank you for using Boots Online Doctor!
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