NO compensation for ordering/delivering WRONG chair and damaged SOFA in 3-piece set. Only exchanged velvet side chair for an upholstered side chair until we waited another 5 weeks for the swivel g... Mehr ansehen
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Das sagen Bewerter
I like the rug but it's too big and color not as shown, my complaint is with customer service. I asked about return and no one replied, 2nd try finally got a response and they charge 25% restocking fe... Mehr ansehen
Cheap Quality and Poor Packaging: We ordered 2 of Celia Accent Table with Bone Inlay Top and they both arrived (a month later) broken in various pieces. While it was terribly packaged (they were each... Mehr ansehen
Unfortunately I purchased an item that went in back order after I had already ordered. I waited patiently. Received a very delicate (more delicate than I knew and was never described) in a box that h... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Unique coastal home furnishings that are classic, timeless and comfortable. Your one stop source for quality nautical home decor, slipcovered furniture, rustic dining furniture, summer classic outdoor furniture perfect for a Beach House. Specialty items include custom driftwood tables, shell chandeliers, nautical lighting, beautiful art, rope chandeliers, cottage furniture, pvc rugs and one-of-a-kind accent pieces.
Kontaktinformationen
2050 North Federal Highway, 33483, Delray Beach, Vereinigte Staaten
- 772.569.7342
- TheCrew@OurBoatHouse.com
- ourboathouse.com
1,3
Ungenügend
324 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Happy with our new doormat
Ordered arrived very quickly and looks great on our front porch. Very good quality.
16. Mai 2021
I already reviewed this product.
15. Mai 2021
Good quality sofas
The only reason I gave them 4 stars because they brought the wrong sofa the first time. But quickly exchanged it and I’m very happy! Christina was great to work with.
11. Mai 2021
The product I purchased was exactly as…
The product I purchased was exactly as pictured and I am very happy with it. This review would have been a 5 if I had been contacted by Our Boat House regarding the shipment to me rather than my having to ask them if they had shipped.
10. Mai 2021
Antwort von Our Boat House
Hi Elaine,
We sent you the tracking information for your order on Monday, May 3rd. I realize you had reached out on May 1st but our customer service hours are Monday-Friday 8AM-5PM. The label for your shipment was created over the weekend. We sent you the tracking information as soon as we possibly could. As a small business we do our best to keep the customer informed and we are proud that we got your order out in a timely manner despite all of the delays effecting retail stores right now. We hope you are enjoying your new rug.
Thank you,
The Crew @ Our Boat House
Authenticity stunning!
9. Mai 2021
Prompt and courteous customer service.
9. Mai 2021
Gorgeous chairs
Beautiful chairs for my clients living room. These chairs are clearly well built, attractive and will be long lasting!
5. Mai 2021
The furniture is amazing however
The furniture is amazing. However the communication is obsolete...after making my purchase and receiving an email receipt, I received zero communication. When I reached out on several occasions, I did receive a response that the furniture would be delivered in March (4 months after purchase). The furniture never arrived and I was not contacted. Again, I had to reach out twice before receiving a response to let me know that was delayed. Then a third delay. Finally, received the pieces. Again, the furniture is very nice...but this company needs to communicate with its customers. For many months, I did not know if I would ever see the furniture that I spent $2400 on.
29. April 2021
We love the product!
We love the product.It is what we have been looking for for durability, presentation and a warm welcome to our home. We live on the ocean and needed an entry rug that would last and still be beautiful.
22. April 2021
I’m an Interior Designer and I have…
I’m an Interior Designer and I have purchased items from Our Boat House on a number of occasions; they are wonderful to work with and go above and beyond to deliver. I appreciate that now more than ever in this era of Covid and how difficult it is to get clear communication on anything... from service to delivery.
Thank you!
21. April 2021
Outdoor lighting
The lights I ordered and received were exactly like the picture and description online. Love them. Will be beautiful in my home
18. April 2021
Great store and prompt service.
15. April 2021
Warehouse sale
Hi. We drove from Orlando down. We went to the warehouse sale. We were greated immediately and they asked our names. They were very helpful, looking things up for us and checking inventory. I definitely look forward to shopping there again.
3. April 2021
The team at Our Boat House are all very…
The team at Our Boat House are all very capable and helpful with design suggestions and product suggestions. They put the effort into generating ideas and solutions. In this time of everything being impacted by COVID and delaying orders, they are responsive to update requests.
3. April 2021
Professional and friendly service.
3. April 2021
Stacey was extremely helpful and went…
Stacey was extremely helpful and went out of her way to assist me in my first time shopping at this store - looking forward to receiving my dining room chairs and love the chair I already had delivered for the bedroom - look forward to doing more shopping next season
16. März 2021
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