Such a great experience from the start to the end! I placed an order on Monday morning at 8am, I then received a email by 11am saying the items were dispatched! Just wow! Items were delivered on Wedne... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a reverse opening umbrella's for a long time and when it finally died I went looking. There were so many fake websites out there, but Trust Pilot helped me filter down to Umbrellas & Parasols. A... Mehr ansehen
Unternehmen hat geantwortet
We ordered an umbrella as a birthday present. I noticed an issue with the address on our order. I notified the company via the online chat and the problem was sorted out very quickly. We received the... Mehr ansehen
Wonderful service. I purchased 1 online & needed to purchase a second. I emailed customer service immediately & asked if I could add another to first order therefore one delivery cost. They rang ba... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Umbrellas & Parasols, we’re Australia’s largest online umbrella and parasol retailer.
Kontaktinformationen
91 Stanley Rd, 2565, Ingleburn, Australien
- 1800 155 233
- salessupport@shadeaustralia.com.au
- parasolumbrellas.com.au
4,8
Hervorragend
514 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Umbrellas & Parasols
Hi Joe,
Thank you for your five star review!
We're glad to hear that you received your order in good time and that you liked our large selection of umbrellas! We're always on the lookout for a new high-quality brand to stock!
Kind regards,
Alana
Love the UV protective umbrellas
Love the UV protective umbrellas. Different brands on same site is helpful.
26. November 2024
Antwort von Umbrellas & Parasols
Thanks so much for your five star review!
We're so glad that you found the perfect UV umbrellas and we're also glad that you appreciated our range - we're always looking for new, high quality brands of umbrellas to feature on our site!
Kind regards,
Alana
Beautiful umbrella
Beautiful umbrella, great quality and delivered in a reasonable time.
10. Dezember 2024
Antwort von Umbrellas & Parasols
Hi Linda,
Thank you for your five star review!
We're thrilled to hear that you received your order in good time and that you're happy with the quality of your Shelta Rainbow Umbrella!
I'm sure it will do an excellent job at brightening up your rainy days for many years to come!
Kind regards,
Alana
Antwort von Umbrellas & Parasols
Hi Wayne,
Thanks so much for sharing your five star review of the order you've placed with us!
We're glad to hear that you're happy with the quality of your Shelta Mini Maxi Compact Umbrellas and that you received them in good time! We always do our best to ship as soon as we can!
Kind regards,
Alana
Antwort von Umbrellas & Parasols
Hi Jacqui,
Thank you for your review of your experience with our store!
It's great to hear that you had a positive and quick check out and were satisfied with how quickly your umbrella reached you.
I hope your Shelta Double Cover Check Umbrella does a fantastic job for you for many years to come!
Kind regards,
Alana
Fast delivery, great Umbrella
Fast delivery, great communication. Umbrella is high quality and well built.
20. November 2024
Antwort von Umbrellas & Parasols
Hi Mark,
Thank you for your five star review of your Umbrellas and Parasols order!
It's great to hear that you received your order so quickly and that you're happy with the quality of your Shelta Long Double Cover umbrella!
Kind regards,
Alana
super quick delivery
super quick delivery, clear communication, and good product- so far!!
28. November 2024
Antwort von Umbrellas & Parasols
Hi Rebecca,
Thank you for taking the time to write us a five star review!
We're so glad that you received your order so quickly - we always do our best to ship as soon as we can and endeavour to keep our customers updated throughout their order! We're also glad to hear that you're happy with the quality of your compact umbrella!
Kind regards,
Alana
Antwort von Umbrellas & Parasols
Hi Jeanette,
Thanks for the five star review!
We're glad to hear that you had a positive order experience with our store and that you were happy with both the quality of your compact umbrella as well as with our communication about your order!
Kind regards,
Alana
Antwort von Umbrellas & Parasols
Hey Lani,
Thank you for your five star review!
We're thrilled that you are happy with the quality of our Shelta Mini Maxi Vented Compact Umbrella and that you received it in good time! It's great to hear that you were happy with our level of communication throughout your order!
Kind regards,
Alana
Antwort von Umbrellas & Parasols
Hi Jess,
Thanks for the five stars!
We're happy to hear that you received your compact umbrella quickly and that you're happy with the quality!
Kind regards,
Alana
Great range of umbrellas
Great range of umbrellas at very reasonable prices. Excellent communication throughout the ordering and delivery process.
20. November 2024
Antwort von Umbrellas & Parasols
Hi Betty,
Thank you for sharing your five star review with us!
We're glad to hear that you appreciated our range of hand held rain umbrellas and that you were happy with the level of communication you received after placing your order!
Kind regards,
Alana
Antwort von Umbrellas & Parasols
Hi Nathan,
Thank you for taking the time to write us a five star review!
We're very glad to hear that you're happy with the quality of your new Doppler Liverpool Umbrella!
Kind regards,
Alana
Antwort von Umbrellas & Parasols
Hi Narelle,
Thank you for the five star review!
We're so glad to hear that you're happy with your new umbrellas, as well as with the communication throughout your order! We always do our best to ship as quickly as we can and it's great to hear that you received your umbrellas safely and without issues!
Kind regards,
Alana
Antwort von Umbrellas & Parasols
Hi Hiroko,
I'm sorry to hear that you've had some trouble with your umbrella. We'd love to find out some more information about the issue - I have reached out via email. This is not the kind of experience we want our customers to have with our store.
Looking forward to hearing from you!
Kind regards,
Alana
These umbrellas are high quality and…
These umbrellas are high quality and hi-vis as a bonus, perfect for the outdoor activities that we got them for. Highly recommend
18. Oktober 2024
Antwort von Umbrellas & Parasols
Hi Kathryn,
Thank you for your five star review!
We're so glad to hear how happy you are with the quality of your Shelta Hi-Viz Golf Umbrellas! It's great to hear that they're doing the perfect job for you!
Kind regards,
Alana
Excellent umbrella swift delivery
Really great service in delivering my UV umbrella. A quality product which was delivered very promptly and in great condition.
27. Oktober 2024
Antwort von Umbrellas & Parasols
Hi Belinda,
Thank you for taking the time to submit a five star review for us!
It's great to hear that you were happy with the level of service you received as well as with the quality of your new umbrella!
I hope your Clifton Silver Coated Compact Umbrella does a fantastic job for you!
Kind regards,
Alana
Delivery right on time
Product was great what I expected it to be and delivery was as stated by the company . all good
10. Oktober 2024
Antwort von Umbrellas & Parasols
Hi Anne,
Thank you for taking the time to write a five star review based on your order with us!
We're glad to hear that you received your new umbrella in good time and that you were happy with the quality!
I hope your Willow Tree Timber Auto 12 Rib Umbrella does a wonderful job for you for many years to come!
Kind regards,
Alana
Purchased two umbrellas
Purchased two umbrellas. Excellent Service and great products. Umbrella is of good quality and pricing is way lower than the local shops for crappy umbrellas. I will buy again.
10. Oktober 2024
Antwort von Umbrellas & Parasols
Hi Prathap,
Thank you for the five star review based on your experience with our store!
We're thrilled at how happy you are with the quality as well as our competitive pricing of your new umbrellas! It's also great to hear that you appreciated our level of service.
Kind regards,
Alana
Helpful efficient advice
8. Oktober 2024
Antwort von Umbrellas & Parasols
Hi Louise,
Thank you for your five star review!
We're very glad to hear that you appreciated our advice and that you had a positive experience with our store!
I'm sure your Shelta Capricorn Frangipani Umbrella will do a great job and look wonderful for many years to come!
Kind regards,
Alana
Excellent service
Excellent service, including information about delivery and product was delivered so quickly. I was very impressed and will use again.
14. Oktober 2024
Antwort von Umbrellas & Parasols
Hi Pamela,
Thank you for your five star review!
It's wonderful to hear that you were very happy with your order with us, and that you received your order so quickly! We always do our best to ship as soon as we can!
Hope to see you soon!
Kind regards,
Alana
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.