PC Matic Bewertungen 

77
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I bought and installed PC Matic last year. But now when I go to do a scan it has analyzing for 15 minutes or more and Malware scan never starts. I have Uninstaller and reinstalled several times and ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We are new to PC Matic. We used Norton for 20 years and they did a good job I guess, But I hated paying a Global company, Support was weird at best talking with someone from timbuck2 and the price... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This works great. I have used 2 other virus programs and this one works just as good if not better, and it hundreds of dollars cheaper. It is so simple to understand and operate. Brother in law told m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We love PC Matic! It’s an American company who are helping to keep our computers safe from viruses. They notify you when each computer you have under contract has been scanned for viruses. It brings u... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Computersicherheitsdienst
  2. B2B-Dienstleistungen
  3. Softwareunternehmen

Vom Unternehmen geschrieben

PC Matic provides superior security protection over all security products, free or otherwise, on the market. Additionally, PC Matic keeps your Windows computers running at peak performance even after years of use.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

77 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 91 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(77)

60 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

works great

works great! safe internet!

24. April 2026
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

Hi Jim, thanks so much for the five-star review! We’re thrilled to hear that everything is working great and that you’re enjoying a safer internet experience with us. Keeping your digital world secure is what we do best!

Bewertet mit 5 von 5 Sternen

I have used PC Matic on my home…

I have used PC Matic on my home computers for the past several years. It is a great product and wouldn’t use anything else

23. April 2026
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

Hi Stephen, thank you so much for the 5-star review! We are thrilled to hear that PC Matic has been your go-to choice for home computer security over the last several years. We truly appreciate your loyalty and are glad we can provide you with peace of mind. Thanks for being part of the PC Matic family!

Bewertet mit 5 von 5 Sternen

#pcmatic

#pcmatic
Best VPN and virus checking and malicious software.

21. April 2026
Bewertung ohne vorherige Einladung
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Antwort von PC Matic

Thank you for the awesome review! We're so glad to hear that you're finding our VPN and malware protection to be the best. Providing comprehensive security that's easy to use is exactly what we strive for. We appreciate your support!

Bewertet mit 5 von 5 Sternen

In my home PC matic has protected PC matic powermy…

In my home PC matic has protected my devices for over 17 years or so. And I have never had issues with protection. That says a lot to me from my years of experience with this company. I think everything about their company in the United States is number one and they have proved it to me.

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von PC Matic

Thank you so much for being a loyal customer for over 17 years! We are incredibly proud to be a U.S.-based company, and hearing that we’ve provided you with consistent, issue-free protection for nearly two decades is the best compliment we could receive. We look forward to protecting your devices for many more years to come!

Bewertet mit 5 von 5 Sternen

This is my second year using PC Matic…

This is my second year using PC Matic we have two laptops and one desk top, all have been running Great, and I especially like the email reports on what they found and cleaned, Great service and product.

13. April 2026
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

We’re thrilled to hear that your second year with PC Matic is going so well! It’s great to know that your laptops and desktop are running smoothly and that you find the email reports helpful. We aim to make security both transparent and effective, so we're glad you're enjoying the service.

Bewertet mit 5 von 5 Sternen

nearly 9 years without a single…

nearly 9 years without a single problem. Thanks pc Matic!

12. April 2026
Bewertung ohne vorherige Einladung
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Antwort von PC Matic

Hi Ray, thank you so much for the incredible 9-year milestone! We are honored to have protected your machine for nearly a decade. It’s customers like you who drive us to keep improving. Here’s to many more years of worry-free computing!

Bewertet mit 5 von 5 Sternen

malware found and fixed

I had a malware attack on my PC and PC Matic resolved the issue immediately following a complete scan of my machine... works as advertised.

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von PC Matic

Thanks for the feedback, Bobby! We’re so glad PC Matic was able to step in and resolve that malware attack immediately. Knowing our scan worked exactly as advertised to keep your PC safe is the best news we could hear. Thanks for trusting us!

Bewertet mit 5 von 5 Sternen

No complaints

Haven't had any issues with the program. I feel my tablet and laptop are well protected

6. April 2026
Bewertung ohne vorherige Einladung
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Antwort von PC Matic

That is wonderful to hear, Julie! We want our users to have total peace of mind across all their devices. Thank you for the 5-star review and for letting us help protect your laptop and tablet!

Bewertet mit 5 von 5 Sternen

Outstanding product and service

Outstanding product and service. Switched from Norton and really appreciate the lower cost with the transparent operation.

5. April 2026
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

Welcome to the family, Peter! We’re thrilled to hear you’re enjoying the switch from Norton. We strive to provide transparent, high-quality protection at a price that makes sense, so it’s great to know you’re seeing that value. Thanks for the support!

Bewertet mit 1 von 5 Sternen

Have used this product for a few years…

Have used this product for a few years on our laptops. Assumed it worked and that we were relatively safe.

Newest laptop developed serious issues, so I upgraded to 24/7 phone support. That is effectively useless. Multiple techs looked at my machine. No one contacted me at that time or later. One person, on third call suggested I remove/reinstall Windows, but was clear that they could not provide me the steps to do so. He said they were not allowed to do that.

So much for service! I figured that out on my own, but that process also crashed. I have a junk machine, less than 6 months old that Dell won’t fix, PC Matic will not or cannot help.

Buyer beware, don’t buy anything from Dell and don’t count on PC Matic. Since what their ads promised is not true, why should I trust what their AV software is supposedly doing?
They did at least have CS reps who spoke English, unlike the PC manufacturer.

25. März 2026
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

Hi, Derek. We are very sorry to hear about the negative experience you’ve had with our 24/7 phone support. Because we need to look into your account details, could you please provide the email address associated with your PC Matic account?

Bewertet mit 5 von 5 Sternen

I joined PC Matic back in 2017 because…

I joined PC Matic back in 2017 because I was always getting viruses on my computer after I joined no more worries about any of that - and I do like that they keep adding new products and also they keep us abreast of any changes in the industry and things to look out for - Try PC Matic and have peace of mind and no worries - I love PC Matic and I know you will too!!

22. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

For the last few years

For the last few years, I have enjoyed the reassures that PC Matic is protecting, enhancing performance and cleaning my devices. For the affordable price, I can not recommend PC Matic enough!!!

19. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I would give their rating a 0 star if it…

I would give their rating a 0 star if it was applicable, since the product is so horrible. It seemed like a scam after they maliciously tried to renew my service after canceling and then they have zero customer service, contrary to their advertising.
When I didn’t select to continue my subscription the company attempted to charge my bank account five times!
Triggering a fraud alert from my bank, prompting me to report it and get a new card.
Fraudulent for its claims of integrity and “American based”, they offer zero customer service and abusive business practices.

5. August 2025
Bewertung ohne vorherige Einladung
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Antwort von PC Matic

Hello Michael, we take these concerns very seriously and sincerely apologize for the frustration you've experienced with your subscription renewal and our support team. We would like to investigate the charges and your account status immediately. Please reach out to us directly at help@pcmatic.com so we can resolve this for you.

Bewertet mit 1 von 5 Sternen

PC Matic does not work well

I saw PC Matic advertised on Newsmax and they boasted about them being an American Company as well as their products and services. So I ordered it for my PC and later, for my iPhone. But soon after that, I realised that in order to get into my bank account, I need to disable the VPN service. So what good is it if I need to disable my VPN service in order to get into my bank account? Isn't this the time when I need it the most??? And then with my iPhone, PC Matic customer service admits that you cannnot stream video or audio content while on the VPN servie. So their answer is, step 1. disable VPN, 2. watch or listed to your program, 3. re-enable VPN when done. This is unacceptable. And when I asked for a refund, they said no of course. What a crappy program and what a lousy company they are!! Please do yourself a favor, find a different anti-virus/VPN service. I will tell all of my friends the same.

5. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

PC matic can not get there product to…

PC matic can not get there product to run weekly scans but still send me email monthy reports saying that everything is runing great, 3 times I tried to get help from PC matic support about this each time I was on the ph for at least an hr and nothing changed they can't fix there own product!!!!! I also asked for help installing windows 11 after 3hrs with support I took it to a shop and had it installed for less than I pay for PC support. good by pc matic hello Norton

9. Jänner 2026
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

Hello Clyde, we are very sorry to hear about your experience. We would like to look into your support history to see where we fell short and offer a resolution regarding your subscription. Please reach out to us at help@pcmatic.com so we can assist you further.

Bewertet mit 1 von 5 Sternen

Dodged a Missle!

Wow, I almost bought this but luckily I read the reviews. They never reply to the bad reviews, that tells you all you need to know.

23. Jänner 2026
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

Hello Donald, we are currently working through our reviews to ensure every customer concern is addressed. We take feedback seriously. We hope you'll give us a chance to show you the support we are capable of providing. If you have specific questions before deciding, please feel free to reach out to us at help@pcmatic.com.

Bewertet mit 1 von 5 Sternen

I tried to upgrade my Pc Matic wouldn't…

I tried to upgrade my Pc Matic wouldn't let me. Unable to uninstall old version. Thay have NO Support!! I think they have stolen my money. I'm scared they will automatically renew each year and steal more money..

15. Jänner 2026
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

Hi Jonathon, the PC Matic support team is available seven days a week by emailing help@pcmatic.com. We are happy to assist! Please reach out.

Bewertet mit 1 von 5 Sternen

PCMATIC EXPERENCES FROM 2021 TO DATE

I started my service back in 2021 with their anti-virus, then i started their VPN, two years ago. Then i attempted to add more services in November 2025. Well all came crashing down. In August 2025 they cancel my VPN in which they were paid in full. In November they canceled my anti-virus that was a lifetime subscription. Sold me a yearly package for 160.00 after complaining they canceled most of their services. Today i am waiting for someone to call me,

8. Jänner 2026
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

Hi Dennis, please email help@pcmatic.com for assistance. We would like to look into your support history and see where we fell short.

Bewertet mit 1 von 5 Sternen

I don't like doing business with any…

I don't like doing business with any company that don't give me a number or a person to talk too , no that's not good enough for me , been trying to get with a person for days now , I'm getting tired of it

8. September 2025
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

Hi Rita, the PC Matic support team is available seven days a week by emailing help@pcmatic.com. Please reach out. We are happy to assist!

Bewertet mit 1 von 5 Sternen

No customer service number to talk to…

No customer service number to talk to an actual person about billing issues and no follow through on emails I sent. This was following a special promotion I signed up for the previous year that wasn't applied at my annual renewal until I contacted the Better Business Bureau. After that they made unexplained changes to my account without explanation followed with more unanswered emails and dead end attempts to call.
As an elderly, non -tech person I was not disappointed in the product but in the lack of regard for a US customer from an advertised US company.

15. August 2025
Bewertung ohne vorherige Einladung
PC Matic-Logo

Antwort von PC Matic

Hi Susan, thank you for your feedback. We want to make sure your account is corrected and your questions are answered. Please reach out to us at help@pcmatic.com so we can review your case and ensure everything is resolved to your satisfaction. Check your junk/spam folder(s) if you have not seen a response within 24 hours.

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