I bought and installed PC Matic last year. But now when I go to do a scan it has analyzing for 15 minutes or more and Malware scan never starts. I have Uninstaller and reinstalled several times and ha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I bought and installed PC Matic last year. But now when I go to do a scan it has analyzing for 15 minutes or more and Malware scan never starts. I have Uninstaller and reinstalled several times and ha... Mehr ansehen
Unternehmen hat geantwortet
We are new to PC Matic. We used Norton for 20 years and they did a good job I guess, But I hated paying a Global company, Support was weird at best talking with someone from timbuck2 and the price... Mehr ansehen
Unternehmen hat geantwortet
This works great. I have used 2 other virus programs and this one works just as good if not better, and it hundreds of dollars cheaper. It is so simple to understand and operate. Brother in law told m... Mehr ansehen
Unternehmen hat geantwortet
We love PC Matic! It’s an American company who are helping to keep our computers safe from viruses. They notify you when each computer you have under contract has been scanned for viruses. It brings u... Mehr ansehen
Unternehmen hat geantwortet
PC Matic provides superior security protection over all security products, free or otherwise, on the market. Additionally, PC Matic keeps your Windows computers running at peak performance even after years of use.
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 91 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von PC Matic
I have used PC Matic on my home computers for the past several years. It is a great product and wouldn’t use anything else

Antwort von PC Matic
#pcmatic
Best VPN and virus checking and malicious software.

Antwort von PC Matic
In my home PC matic has protected my devices for over 17 years or so. And I have never had issues with protection. That says a lot to me from my years of experience with this company. I think everything about their company in the United States is number one and they have proved it to me.

Antwort von PC Matic
This is my second year using PC Matic we have two laptops and one desk top, all have been running Great, and I especially like the email reports on what they found and cleaned, Great service and product.

Antwort von PC Matic
nearly 9 years without a single problem. Thanks pc Matic!

Antwort von PC Matic
I had a malware attack on my PC and PC Matic resolved the issue immediately following a complete scan of my machine... works as advertised.

Antwort von PC Matic
Haven't had any issues with the program. I feel my tablet and laptop are well protected

Antwort von PC Matic
Outstanding product and service. Switched from Norton and really appreciate the lower cost with the transparent operation.

Antwort von PC Matic
Have used this product for a few years on our laptops. Assumed it worked and that we were relatively safe.
Newest laptop developed serious issues, so I upgraded to 24/7 phone support. That is effectively useless. Multiple techs looked at my machine. No one contacted me at that time or later. One person, on third call suggested I remove/reinstall Windows, but was clear that they could not provide me the steps to do so. He said they were not allowed to do that.
So much for service! I figured that out on my own, but that process also crashed. I have a junk machine, less than 6 months old that Dell won’t fix, PC Matic will not or cannot help.
Buyer beware, don’t buy anything from Dell and don’t count on PC Matic. Since what their ads promised is not true, why should I trust what their AV software is supposedly doing?
They did at least have CS reps who spoke English, unlike the PC manufacturer.

Antwort von PC Matic
I joined PC Matic back in 2017 because I was always getting viruses on my computer after I joined no more worries about any of that - and I do like that they keep adding new products and also they keep us abreast of any changes in the industry and things to look out for - Try PC Matic and have peace of mind and no worries - I love PC Matic and I know you will too!!
For the last few years, I have enjoyed the reassures that PC Matic is protecting, enhancing performance and cleaning my devices. For the affordable price, I can not recommend PC Matic enough!!!
I would give their rating a 0 star if it was applicable, since the product is so horrible. It seemed like a scam after they maliciously tried to renew my service after canceling and then they have zero customer service, contrary to their advertising.
When I didn’t select to continue my subscription the company attempted to charge my bank account five times!
Triggering a fraud alert from my bank, prompting me to report it and get a new card.
Fraudulent for its claims of integrity and “American based”, they offer zero customer service and abusive business practices.

Antwort von PC Matic
I saw PC Matic advertised on Newsmax and they boasted about them being an American Company as well as their products and services. So I ordered it for my PC and later, for my iPhone. But soon after that, I realised that in order to get into my bank account, I need to disable the VPN service. So what good is it if I need to disable my VPN service in order to get into my bank account? Isn't this the time when I need it the most??? And then with my iPhone, PC Matic customer service admits that you cannnot stream video or audio content while on the VPN servie. So their answer is, step 1. disable VPN, 2. watch or listed to your program, 3. re-enable VPN when done. This is unacceptable. And when I asked for a refund, they said no of course. What a crappy program and what a lousy company they are!! Please do yourself a favor, find a different anti-virus/VPN service. I will tell all of my friends the same.
PC matic can not get there product to run weekly scans but still send me email monthy reports saying that everything is runing great, 3 times I tried to get help from PC matic support about this each time I was on the ph for at least an hr and nothing changed they can't fix there own product!!!!! I also asked for help installing windows 11 after 3hrs with support I took it to a shop and had it installed for less than I pay for PC support. good by pc matic hello Norton

Antwort von PC Matic
Wow, I almost bought this but luckily I read the reviews. They never reply to the bad reviews, that tells you all you need to know.

Antwort von PC Matic
I tried to upgrade my Pc Matic wouldn't let me. Unable to uninstall old version. Thay have NO Support!! I think they have stolen my money. I'm scared they will automatically renew each year and steal more money..

Antwort von PC Matic
I started my service back in 2021 with their anti-virus, then i started their VPN, two years ago. Then i attempted to add more services in November 2025. Well all came crashing down. In August 2025 they cancel my VPN in which they were paid in full. In November they canceled my anti-virus that was a lifetime subscription. Sold me a yearly package for 160.00 after complaining they canceled most of their services. Today i am waiting for someone to call me,

Antwort von PC Matic
I don't like doing business with any company that don't give me a number or a person to talk too , no that's not good enough for me , been trying to get with a person for days now , I'm getting tired of it

Antwort von PC Matic
No customer service number to talk to an actual person about billing issues and no follow through on emails I sent. This was following a special promotion I signed up for the previous year that wasn't applied at my annual renewal until I contacted the Better Business Bureau. After that they made unexplained changes to my account without explanation followed with more unanswered emails and dead end attempts to call.
As an elderly, non -tech person I was not disappointed in the product but in the lack of regard for a US customer from an advertised US company.

Antwort von PC Matic
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