If I could give it a negative star I would. I place my order 3 months ago and they gave me a false tracking number after I claimed fraud with my bank. I was denied my refund and still I never received... Mehr ansehen
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Das sagen Bewerter
Posting this review on behalf of my mother who was caught up by this blatant scam. Hoping to prevent others from getting caught up. Charge a £70 subscription fee which is only mentioned in... Mehr ansehen
As you can see from their websites they only have 5 stars review, so you can notice that is really unlikely to not even have a 4 or 3 stars review let alone a 2 stars one! I've spent 15,00 bucks for... Mehr ansehen
This company changes its name to pearl waxx and other similiar and they take multiple amounts from you, no customer service (cos its a scam) and their ads and facebook account disappear within a f... Mehr ansehen
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Wax Pearl
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Das haben sich andere Leute angesehen
Scammers!!!! DO NOT BUY FROM THEM.
Scammers!!!!
I have placed an order a month ago totaling $79.00 and I never got a tracking number or the item I’ve purchased. Sent them emails and they said my order would arrive between 12-24 days and that they will send a tracking link soon. Well again a month later & nothing. Seems like this is happening to a lot of people. I made a complaint with the BBB & Instagram since it was where I came across the account. They deleted my comments but comment on their own post. They have over 400k followers so I thought they were legit; guess they bought their followers.
Painful and ineffective product
This is one of the worst purchases
This is one of the worst purchases you could make! Just go to a salon and get yourself waxed! This product dries before you can even add enough on your skin to wax and when you do try to rip it off it doesn't work. VERY PAINFUL! you have to rip out your hair basically and it made my skin bleed! I do not recommend buying this at all! No refund and I spent 60$ on a product that I will never use again.
These people never sent my product
These people never sent my product. Don't order through them on line. Amazon and Walmart have the same thing and they are reliable. No refund, just a loss.
This place has false reviews!!! Rip off !!!! Stay away!!!
This place has false reviews online I tried to post a correct one and it filters them and it didn’t post. The bags of wax are SOOOO TINY for 18$!!! It’s a rip off and they sent me a broken wax melter that’s clearly a stock one from China and really cheap. It’s all a rip off and scam you are better ordering from amazon!! They claim the wax bag will last you a long time UHHH NO it fills the wax container about 1/6 of the way and wouldn’t even be enough for a full leg wax or more than a few eye brow waxed. I can’t believe they got one over on me I’m usually really good with detecting false positive reviews and companies but this is definitely a STAYYYY AWAYYYYY! Product took almost two months to ship to arrive cheap broken and under different brand names and products than what is advertised. So annoyed people can get away with things like this through smart Americanized marketing strategies!
HORRIBLE COMPANY!!
If I could give them 0 stars I would! First of all, the website never stated where the company was from. When my package arrived it was from China and the packages were under a different company name. I bought the wax and wax warmer and it took over a month for it to arrive; once it arrived the box the wax warmer was in looked like it had been dropped a 100 times, when I opened the box the wax warmer was broken. I then emailed them and they stated that they would send me a replacement wax warmer, waited another 2 weeks and I received a new wax warmer. But, the plug was for the wrong country! I emailed them again and they stated that they would send me a new wax warmer, fast forward 5 months, I have received nothing! I emailed them back and I still don't have a response. I can't get a refund from them now because it's obviously past their one month refund policy. It's really disappointing that this company is still in business. PLEASE PLEASE PLEASE DO YOU RESEARCH BEFORE SHOPPING FROM ANY WEBSITE. I ADVISE EVERYONE TO STAY CLEAR FROM THIS COMPANY!
Horrible HORRIBLE customer service
Horrible HORRIBLE customer service. They never shipped my order and ordered it before Holidays after I contacted them about it they said they would express ship it. I said no I want my refund they refused ignored many request for a refund because obviously need money and care more about money than actual customer relationship. The wax is cheap and DOES NOT EVEN WORK! What a waste and a hassle this company has been. No apologies no refund. They needed money more for the company is struggling. Never shop online at a company that DOES NOT HAVE ANY CONTACT PHONE NUMBERS TO CALL!!!! Lesson learned. This company went back and fourth and back and fourth ignoring my request for refund bc they did not and WAS NOT planning on refunding me.
Reviews are so important!!! pearl wax is a stupid company with nasty smelling cheap wax! I have been spreading the word about this company to friends, family, and social media.
They won't be around for the long haul with being so darn money hungry that my money was needed more than my happiness with there company. Will continue to leave more reviews!! 😊
It’s a scam
It’s a scam! I ordered from the company a few days after Christmas. No tracking number was ever given, even when I contacted the customer service. Took over a month to get to me (came from China to the US). It was bead wax from a completely different company!
Disgrace
After my daughter order a one time order they continued to take a monthly fee out of my account. Not only did the product not work the have stolen $200 from me. When I emailed them the only responce I got was they wanted a screenshot of my account! I reported them and had to cancel my debit card! I don't recommend using this company!
SCAM- I WISH I had done better homework …
SCAM- I WISH I had done better homework on this "company" before I ordered. I placed my order on November 21st. A week later it still hadn't shipped out. I started emailing them. Kept getting short responses from someone named "James" that my product was on the way. Finally got a shipping link but it kept going to some kind of dummy tracking link that would only say it was waiting for the origin to send the package. I kept emailing and emailing and got the same response over and over. Then they quit responding at all. I finally told them that I was reporting them to my bank as a scam- which I did- and magically the next day the tracking link worked. I got my order TODAY on 12/28- over a month after I ordered it- The name on the warmer and wax are both different, and neither one says pearl wax- the warmer looks like a micro warmer it's so small. BEWARE of this "company".
i order my wax pearls 2 weeks ago
i order my wax pearls 2 weeks ago, was billed and i emailed them twice and never heard a response.
SCAM!!
SCAM!!! Wish I had researched reviews beforehand. How is there no way you can get any kind of recourse for this kind of common issue?!?
100 pounds they took, and not the company of course, nor the bank will offer any solution. MONEY STOLEN AND NO CONSOLIDATION!!
Scam - don't get caught out
Posting this review on behalf of my mother who was caught up by this blatant scam. Hoping to prevent others from getting caught up.
Charge a £70 subscription fee which is only mentioned in small print under their footer, the initial low fee is not what you'll pay
No contact telephone number
contact email bounces back - they don't reply
No way of claiming refund
Complicated "refund" process designed to put you off even trying - so you don't notice it's a scam
This company changes its name to pearl …
This company changes its name to pearl waxx and other similiar and they take multiple amounts from you, no customer service (cos its a scam) and their ads and facebook account disappear within a few days, they even have the trustworthy digital signs on their website
do not buy from pearlwaxx or anything like it
if you want this product buy it on amazon or such
I never received my order- Scam.
I never received my order. Do not even bother. A scam as far as I'm concerned.
The worst purchase ever made
The worst purchase ever made. BEWARE! SCAM alert. If I could have given no stars, I would have. They lie and they have poor customer service. Now I know better, I hope potential buyers would do research before making any purchases and opt to purchase from ebay or amazon. They stole my money. I ordered two bags and got one in the mail. Before receiving the packages, I told them I wanted to cancel the order since it was not yet processed and didn't leave "China". They delayed, lied and refused to follow my request even though I got no confirmation email that the product was shipped. $30 bucks down the drain. DON'T SUPPORT PEARLWAX.COM
i can't complain about the arrival time …
i can't complain about the arrival time of the product. That took the promised 2 weeks.
The product however!
Dosnt work at all. The wax dosnt pull the hair out. We used an entire bag of wax on one leg, and I still had to go and get a proper wax.
I don't recommend it.
Stinne
Took a month to arrive
Took a month to arrive. They are a scam. I ordered through PayPal for this order, and the product is fake, it melts down to a soft plastic and is unusable. The "company" responded to my complaint only when I raised a case through PayPal, only to asked me for a photo.. what good a photo was I do not know, but I sent them a photo of the plastic in my ruined wax pot and then Paypal responded ruling the case in favour of "PearlWax" so I advise not to trust PayPal as they are scammers too! DO NOT ORDER THIS PRODUCT
Scam
This company is obviously a Chinese scamming company. Saw their ad on Instagram and they advertise like they are American but not really. The advertising said that they will ship within 12-24 days if within the US but shipping was super slow. What is worse is that they did not tell u that they are a company based in China not America and shipped directly from China. I would not have bought if I knew it was a Chinese company. I'd rather support local American honest business. I am still waiting for my product which is taking forever.
from china
As you can see from their websites they only have 5 stars review, so you can notice that is really unlikely to not even have a 4 or 3 stars review let alone a 2 stars one!
I've spent 15,00 bucks for a product that come from China, which I wasn't aware of! and it is a very little amount of it, I regret my purchase, obviously, I did a review on their official website and you cannot see it as they obviously have a filter for reviews.
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