This company is outstanding and l would recommend anyone to give them a call or online before you renew with your existing insurer. I could not believe how reasonable my quote was, being an oap with... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Needed to increase guaranteed value of my modern classic car. Surprised and please that the premium was a lot less than anticipated. All done online and completed easily
Unternehmen hat geantwortet
Renewal price was similar to other quotes, renewing process was easy, haven’t had to make a claim yet so can’t comment on that side of it. The only negative was the ‘broker fee’, I don’t really know w... Mehr ansehen
Unternehmen hat geantwortet
Received renewal notice for my caravan insurance and surprisingly it was a lower cost than last year for the same cover. It was easy to navigate the Web site and renew my insurance which was followed... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Performance Direct
Vom Unternehmen geschrieben
Established in 1995, Performance Direct are a family run financial services organisation, set up to give clients access to our wealth of commercial insurance expertise.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Over the years, Performance Direct has never lost its enthusiast approach to insurance and the ability to combine the best service and policies available with all-important value for money. With an on-line quote engine, helpful and knowledgeable staff, thousands of new customers are now choosing Performance Direct and Performance Direct for Business every year.
Here at Performance Direct, we also pride ourselves on being able to offer the more unusual, specialist insurance requirements, from performance or prestige cars, imports, classic or modified, to even motorcycles.
If you'd like to know more about any of our products/services, give us a call, we're happy to help.
Kontaktinformationen
7 Station Lane,, RM12 6JL, Hornchurch, Essex, Vereinigtes Königreich
- customer.care@performancedirect.co.uk
- performancedirect.co.uk
4,6
Hervorragend
17 145 Bewertungen
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Excellent insurance company to deal…
Excellent insurance company to deal with and very easy renewal, the price, and service with helpful staff with lot of knowledge,
23. März 2026
Antwort von Performance Direct
Hi,
We're happy to hear that you had an excellent experience with our insurance company! We appreciate your kind words regarding our easy renewal process, price, service, and knowledgeable staff. Thanks for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We're happy to hear that you found our coverage and pricing good, and that our app is easy to use. Thank you for your positive feedback.
Kind Regards,
Chloe
Performance Direct.
A pleasant and efficient person to deal…
A pleasant and efficient person to deal with and not the endless robotic voices and music from my previous company
28. Februar 2026
Antwort von Performance Direct
Hi,
We're happy to hear that you had a positive experience with our team. We appreciate your feedback and are glad you found our service efficient and personal compared to your previous experiences.
Kind Regards,
Emily
Performance Direct
Although the App can be confusing with…
Although the App can be confusing with several "live Documents although only one is required, your quality of staff more than make up for it. The Pricing is very competitive
21. März 2026
Antwort von Performance Direct
Hi,
We appreciate you bringing the app's complexities to our attention. We're glad our team's quality shone through and that you find our pricing competitive. Thanks for your feedback.
Kind Regards,
Emily
Performance Direct
Antwort von Performance Direct
Hi,
Thank you for sharing your positive review with us, we are pleased to hear you are happy with our services.
Kind Regards,
Emily
Performance Direct
Antwort von Performance Direct
Hi,
We're happy to hear that our guidance was helpful and clear! Thank you for recommending our service; we appreciate your positive feedback very much.
Kind Regards,
Emily
Performance Direct
good price ,same as last years
13. März 2026
Antwort von Performance Direct
Hi,
We're happy you find our pricing consistent and appreciate your feedback! Thank you.
Kind Regards,
Emily
Performance Direct
This is the second time I have had…
This is the second time I have had motorcycle 🏍 insurance with performance direct and each time they have been the best pricing by far and easy renewal with all information you need and very easy guide on app to navigate your way around which is always a bonus as it can be very stressful with any insurance 😀 I would highly recommend this company to anyone.
18. März 2026
Antwort von Performance Direct
Hi,
We're happy to hear that our motorcycle insurance consistently offers you the best pricing and easy renewals. It's great to know our app's user-friendly navigation reduces stress. We appreciate your recommendation!
Kind Regards,
Emily
Performance Direct
Easy enrollment
22. März 2026
Antwort von Performance Direct
Hi,
Thank you for taking the time to leave us a review. We're happy you found our online process easy.
Kind Regards,
Emily
Performance Direct
Good service and competitive prices
17. März 2026
Antwort von Performance Direct
Hi,
We appreciate you taking the time to leave positive feedback. We are happy you were satisfied with our service and prices.
Kind Regards,
Emma
Performance Direct
Crazy pricing- trying it on
Crazy high prices!
Lowest quote on money supermarket was £233.
On performance direct it was £1077!
Unbelievable
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Performance Direct
Hi,
We appreciate you bringing this to our attention. We're sorry our quote was so much higher than expected. We'll look into our pricing to see what happened.
Should you wish to discuss this further, please contact us back via our website and we will be happy to assist.
Kind regards,
Molly
Performance Direct
Telephone conversation regarding…
Telephone conversation regarding renewal the person I spoke to sounded very dull didn't seem interested
21. März 2026
Antwort von Performance Direct
Hi,
We appreciate you bringing this to our attention. We're sorry to hear that the renewal conversation didn't meet your expectations and seemed unengaging. We'll review this.
Kind Regards,
Chloe
Performance Direct.
Simple and easy renewal
Simple and easy renewal. The most important thing was that the cost of my renewal went down!
20. März 2026
Antwort von Performance Direct
Hi,
We're happy to hear that your renewal was simple and easy! It's great to know the renewal cost decreased. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
Renewed at wrong date and wrong price
This policy was renewed via their website on Monday 9th March 2026. On Tusday10th March we received a telephone call from a representatives to state that the policy had been renewed effective 26th March, when the old policy expired 3 days earlier. Also, the renewal premium paid (£154.20) was more than that had been quoted within the on line customer Insurance Account.(129????) The rep stated that this discrepancy was because the policy was new business and not a renewal. We do not understand how any of this occurred as the transaction was conducted within the customer account area. On confirming we of course wanted continuity of cover, the representaive checked the new price which was even lower at £119. However, because the original policy was being cancelled, the £55 cancellation fee swallowed the difference.
I have retained all your emails relating to the renewal, which start on 28th February with a renewal invite, followed the same day with a lowest quote email of £141.74. We were on vacation at the time. Next email on 8th March had lowest quote £154.20. So on return we have renewed at that price. It was slightly higher than some other offers but not worth the change.
All very confusing and if there was an original renewal off of £129 why was it not flagged and why the discontinuity of start date requiring a cancellation fee of £55, due to no error on our part as the transaction all conducted through your portal.
Please investigate and advise what happened as it may affect other customers. You may also wish to consider wabving the cancellation fee before we complete you request for Google feedback
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Performance Direct
Hi,
We are sorry to hear of your negative experience with us. We can see our admin team have responded to you today via email regarding recent communication received from yourself and they have addressed the concerns raised in your review. If you wish to discuss this further please contact us via our website.
Kind regards,
Molly
Performance Direct
Antwort von Performance Direct
Hi,
We're happy to hear that you had a great customer experience. It is wonderful knowing we met your expectations. Thank you for your positive feedback!
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We appreciate you sharing that it was easy to sort out and that we offered a great price. Thank you for the positive review.
Kind Regards,
Chloe
Performance Direct.
Straight Forward no nonsense pricing
16. März 2026
Antwort von Performance Direct
Hi,
We're happy to hear that you found our pricing straightforward and transparent. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
Always seem very polite
Always seem very polite.
I was quite happy with the cost of my insurance for my campervan.
Hopefully I will feel the same if I ever have to make a claim 🤞
17. März 2026
Antwort von Performance Direct
Hi,
We appreciate you taking the time to leave us a review. We're happy to hear that you found our team polite and were satisfied with your campervan insurance cost. We hope that any potential future claim experiences will be just as positive.
Kind Regards,
Chloe
Performance Direct.
Simple and straightforward to renew.
17. März 2026
Antwort von Performance Direct
Hi,
We're happy to hear that renewing was simple and straightforward for you. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Chloe
Performance Direct.
Antwort von Performance Direct
Hi,
We're happy our price and service met your expectations. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards,
Chloe
Performance Direct.
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