5 star experience ⭐️ Kept fully informed of delivery process right from the moment I ordered til my pillows were safely delivered on a next day service by DPD. Already getting a much better night s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Website easy to use. Clear pictures.pricing information. Excellent quality items. Actually feel the descriptions don’t do the items justice. Items so much better than expected. Cannot praise any more... Mehr ansehen
Unternehmen hat geantwortet
Website attracted me to look at the products,ordering was quick and easy.Can’t comment on delivery service yet as I have only just ordered!So Happy to have found dunlopillo latex pillows here. Ive sea... Mehr ansehen
Unternehmen hat geantwortet
Terrible terrible product. Bought the cooling mats for our bed absolutely NO cooling affect whatsoever. Total waste of £74 customer service just say you cannot return . This mat has no cooling propert... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands. At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest prices 365 days a year. We live and breathe pillows and are passionate about helping you find your perfect sleeping partners. The pillow is the single most important item in your home. It cradles your head and neck, aligns your spine and makes sleep possible. A great pillow will improve any mattress and improve your sleep. A poor pillow makes the best mattress uncomfortable and makes sleep nigh on impossible. We have all experienced the frustration and pain of a poor pillow, whether on holiday or staying at a friend’s. The anguish of pillow origami as you try to plump and fold your flattened excuse for a pillow into something remotely comfortable and supportive is something no one should have to go through. At Pillow World, we have studied pillows from around the globe, looking for the best of the best in every type of pillow. We have even designed and developed new pillows, creating sleep solutions specifically targeted at solving the most common sleep problems. We have pain relief pillows, cooling pillows, anti-snore pillows, anti-allergy pillows, washable pillows, lavender pillows, memory foam pillows, luxury feather and down pillows, latex pillows, pillows for side sleepers, front sleepers, back sleepers and even for wrigglers who move around all night. We have ergonomic pillows, anatomic pillows, breathable pillows, soft and squishy pillows and firm, supportive pillows. Most importantly, we have the right ‘sleep better’ pillows for you. We have 1000's of pillows in stock for super fast delivery, because when you decide you need new pillows you wants them as soon as possible. Happy sleeping from everyone at Pillow World.
Kontaktinformationen
Vereinigtes Königreich
- 0333 335 6455
- heretohelp@pillowworld.com
- pillowworld.com
4,4
Hervorragend
1444 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I have been looking for a site like…
I have been looking for a site like this for ages. One that explains what kind of pillows you sell and the prices of them.
Thank you so much!
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you so much for the review,
Happy Sleeping 💤
Good website…
The website was clear and ordering was easy.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you so much for the review,
Happy Sleeping 💤
Bought a Tempur Comfort Cloud Medium…
Bought a Tempur Comfort Cloud Medium Pillow and the pillow smelt really musky, gave it a week and gave it an airing, but still really musky smell. Not sure how they are being stored but not a great experience.
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you for taking the time to share your feedback, and we’re really sorry to hear about your experience.
All of our pillows are stored in clean, dry, well-ventilated warehouse conditions, so this certainly isn’t something we’d expect. Very occasionally, a new pillow can have a temporary “new product” scent from sealed packaging, but this should normally fade after airing.
As this hasn’t improved for you, we’d really like to help - please get in touch with our customer care team so we can look into this properly for you.
Ease of use quick and convenient
Ease of use quick and convenient
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you for your feedback.
We’re glad to hear you found everything quick, convenient and easy to use.
Happy sleeping 💤
Very smooth easy experience
Very smooth easy experience
Wish all on line shopping was so easy
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thanks so much for your lovely review.
We’re really pleased you had such a smooth and easy experience -that’s exactly what we aim for.
Happy sleeping 💤
Straight forward in ordering
Straight forward in ordering
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you for taking the time to leave a review.
Great to hear you found the ordering process straightforward and hassle-free.
Happy sleeping 💤
Antwort von Pillow World
Thanks for your review.
We’re delighted to hear your order arrived quickly and that you’re happy with your pillow 😊
Happy sleeping 💤
Dunlopillo Serenity Pillow
I was specifically looking for a new Dunlopillo pillow and found Pillow World selling them.
I know they are not easily available due to the company no longer existing but the pillows still be manufactured.
I ordered the Dunlopillo Serenity pillows and I’m hoping they are as good as the original I purchased years ago.
Pillow Worlds website was easy to navigate.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thanks for sharing your experience, Paul - we’re pleased you found exactly what you were looking for and that the website was easy to navigate.
Dunlopillo pillows are still manufactured to the same high standards, and we hope the Serenity lives up to the one you’ve loved for years.
Happy sleeping 💤
The website was easy peasy
The website was easy to use and with clear descriptions of product. I liked the review section, which helped me to make up my mind and order product.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re so glad you found the website easy to use and the product descriptions helpful.
It’s great to hear the reviews helped you feel confident in your choice.
Happy sleeping 💤
Won’t take return for faulty unopened pillow!
UPDATE ON REVIEWS: Pillow World have now backed down on taking my return of an unopened, unused item (as they legally have to) - probably because of my posting on trust pilot. I again RECOMMEND you avoid this web based company who sell substandard pillows - not the same ones as you see in the shops - and refuse to take returns unless you start quoting your consumer rights at them! (I have yet to see my money back - who knows if they will honour its return!)
Bought a Tempur pillow on line from their website and it came quickly but is clearly not the correct pillow: I had already seen the pillow I wanted in Gillies and Dreams - this pillow though presented with the same name is much lighter and the memory foam not as responsive.
Without even taking the pillow out of the packaging I immediately emailed them for a return and they are absolutely refusing …. Not just asking I pay postage. They are saying they simply don’t take any returns at all.
So basically this is an on line company which won’t take returns as all even for incorrectly presented and unopened and unused products. AVOID LIKE THE PLAGUE
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re sorry to hear you’re unhappy with your experience and appreciate you taking the time to share your feedback.
Tempur pillows can vary in weight and feel depending on the specific model - for example, the Prima SmartCool uses a different internal structure to models such as the Tempur Cloud, which can make it feel lighter and more adaptive rather than dense or rigid.
As this is already being reviewed with our customer service team, we’ll continue to work through this directly with you.
They had what I wanted and with free…
They had what I wanted and with free delivery and a discount code.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re glad we had exactly what you needed and that free delivery and a discount helped too.
Thanks for choosing Pillow World.
Happy sleeping 💤
good discounted price
good discounted price, great product and fast service
28. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thanks for your kind feedback - great to hear you were happy with the price, product and speedy service.
We appreciate your support.
Happy sleeping 💤
Antwort von Pillow World
Thank you for your review - we’re delighted you’re pleased with the quality.
We hope you continue to enjoy your pillow.
Happy sleeping 💤
Easy to navigate and order…
Easy to navigate and order .well.pleased.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re pleased to hear you found the website easy to navigate and ordering straightforward.
Thanks for choosing Pillow World.
Happy sleeping 💤
Great company and product.
The pillow is so comfortable. It arrived very quickly. Customer service was very quick to respond to a query I had. Great company and product.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
It’s lovely to hear how comfortable you’re finding your pillow.
We’re also glad our delivery and customer service met expectations.
Happy sleeping 💤
I’m very pleased with the pillow queen…
I’m very pleased with the pillow queen size. The service was very efficient and came very quickly.
28. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you for your feedback Linda, we’re delighted you’re pleased with your queen size pillow.
Great to hear delivery and service were quick and efficient.
Happy sleeping 💤
Excellent product at a good price
Excellent product at a good price. Delivery was fast with good communication throughout
21. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thanks for your review Steve, we’re pleased you found great value and fast delivery.
We appreciate you choosing Pillow World!
Happy sleeping 💤
All round great!
Easy order process, good price for a relatively expensive item which wasn't in stock anywhere else. Plus quick shipping.
26. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re delighted you found the ordering process easy and the pricing competitive.
Great to hear delivery was quick too.
Happy sleeping 💤
Easy to use website
Easy to use website. Clearly marked benefits of each pillow plus I've finally found somewhere that sells my favourite pillows which makes me very happy.
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
We’re so pleased to hear you found the website easy to use and the product information helpful.
Even better that you’ve found your favourite pillows with us - that’s exactly what we love to hear.
Happy sleeping 💤
A total rip off!
Ordered pillows on 31st January and still haven’t received them. Had two emails saying they were on target to deliver the pillows within the quoted delivery timeframe. The website is now down and the phone line is permanently closed. I’m now having to try and claim my money back through my credit card company. DO NOT ORDER from this company.
31. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Pillow World
Thank you for your lovely feedback.
We’re really glad you enjoyed using the website and were happy with the pricing.
Happy sleeping 💤
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