Poolandspacentre Bewertungen 

I have an unusual shape hot tub and required lots of help measuring it and putting in the order for a new cover. The whole team were very helpful especially Emma who answered my many queries. I have now received the cover and it fits perfectly and seems good quality. A great service from Poolandspacentre. I wouldn’t hesitate to recommend them

Spectacular service from John in the parts department. He went above and beyond and simply couldn't have been more helpful.
I will definitely use them in the future for any other services required for my hot tub.
Can't recommend highly enough.

What a great find, very helpful staff. I was kept up to date as the spa lid was on order from Canada. Even was offered a discount as the delivery was later than expected. The lid is great, fits well. Could not ask for more. Certainly would use them again, just a shame they are a fair distance or I woukd use them for everything.

Always first class prompt service from the A team, I wouldn’t use or recommend anyone else. 🌟🌟🌟🌟🌟🌟🌟🌟🌟

The technical team took the time to measure the filters I needed to ensure correct ones . Nothing was too much bother . Many thanks

Very knowledgable and always happy to help. Plus very quick dispatch 👍

Absolutely the best hottub spares shop used them many times and been 100% with advice ,service and parts ,Very knowledgeable, fantastic technical department and sales team for orders, big thanks to Emma for a fast and efficient service

John from the technical department dealt with my enquiry. He went well above and beyond in his quest to resolve my issue. He contacted the heat pump manufacturer to request information and secured an order for spares for me that the manufacturer did not previously provide. Pool and spa centre provide an excellent service.

Been using for years and will continue to do so as they have a great range of products with great support.

From the minute I called until I placed my order the service and advice I got was as good as I have experienced. Special thanks to Andy & John

Excellent, courteous service. Could not have been more helpful, a pleasure to do business with. Provided all the technical knowledge I required plus more. It is reassuring to know that companies like this still exist.

Amazing service! Second to none. John is simply the best!

The technicians went out of their way to help there was the first gentleman I spoke to and then spoke with Dean .Dean went more than the extra mile to help us will definitely be shopping there again. Very knowledgeable and helpful.

Fantastic technical support to help me choose the right replacement pump for my Jacuzzi hot tub. Great prices. Looking forward to parts arriving.

I’ve dealt with John Barnwell a few times now, he is so good, his customer service is second to none. I won’t go anywhere else. Thanks again John!

Had to get a pump for my chinese hot tub in the Canaries - no one on the island stocks them.

Found what I needed @ pool and spa centre, Emma was super helpful & responsive, getting me all the information I needed to get it collected by a courier and shipped over to the Canaries.

Thank you Emma!

What a Fantastic Company. The Pool and Spa company are. With great communication plenty of free information and good advice.
We ordered a part for our Swim Spa from the company we brought our pool from. NOT POOL AND SPA COMPANY. This was last June 2022. Which we are still waiting for. Now being March 2023. We feel this was very poor customer service being it was the company we brought our pool from. The company is still unsure when we will receive our part.
On contacting the Pool and Spa company the customer service was 100% exceptional. They ordered the part which was with us within the month. And at HALF THE PRICE.
How good is that for service. So a very big Thank You to John and the Team.
Will definitely be buying from them again.
Georgina McCourt

We replaced the control gear and pump in our spa - without the help from Andy I don’t think we would have got it up and running again.
He advised and guided us to the best package that was suitable for our small hot tub.
Very helpful and patient as we kept asking loads of questions.

Fast delivery, great price on filters.

Rang last thing on a Friday and the amazing John Barnwell jumped on it - we needed an unusual fuse urgently and he sourced it, personally took it down to the post room, got on the 24 hour tracked post minutes before the last post went - TOP SERVICE