Sensitive equipment (torque wrench costing almost £200) sent packed in black plastic bin bag material, no protection whatsoever. Delivery very slow. Now I'll just pray that the calibration of the wren... Mehr ansehen
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The customer service here is appalling. I placed an order for two pairs of safety trainers on Friday night, expecting them by Wednesday. No tracking info was provided, so I had to chase it up myself... Mehr ansehen
I am very impressed with Power Tools Direct. It was very easy to place an order and their communications were spot-on. My package was carefully, and well wrapped and delivered on time. I will definite... Mehr ansehen
Very happy with our purchase. Delivery took slightly longer than expected, but that was more down to the Courier than Power Tools Direct. Easy company to deal with and the quality of the product is... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We are a leading supplier of top branded tools to both business and private individuals. We pride ourselves on providing quality tools, at trade prices, directly to your door by express courier.
Kontaktinformationen
Unit J1, Dominion Way, BN16 3HQ, Rustington, Vereinigtes Königreich
- 01903776610
- support@powertoolsdirect.com
- powertoolsdirect.com
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Das haben sich andere Leute angesehen
Hasn’t arrived
Excellent customer service
When the package arrived the box had torn open and was empty except for the padding paper. I took some photos and sent them to the company. They investigated with the delivery company to try to understand what had happened but in the meantime they sent out replacement products which arrived without any problems. Excellent customer service.
Read the reviews and await to receive…
Read the reviews and await to receive the delivery but the user experience on the website was pretty smooth and easy. Found everything I was looking at competitive prices
Fast, reliable service
It was my first time buying from Power Tools Direct and definitely won’t be my last, i bought 3 Purdy scrapers and wasn’t disappointed as they was delivered so fast , it was a very easy transaction with no fuss whatsoever,
I highly recommend Power Tools Direct 👍
DO NOT USE
Delivery hasn't arrived, no communication at all. Tried calling, emailing, left messages and still nothing. Paid for express delivery and now cannot get in touch with them in any way. Poor service, will not use again
Your service was fine but DX not so
Your service was fine but DX not so. I moved my delivery to Wed 18th as I was away Mon and Tuesday am, they confirmed this on Sun 15th. They still delivered on Mon 16th and said they had left it with a neighbour. When I arrived home today it was just left outside my back door. Anyone could have taken it. Regards, Chris.
It took 3 emails to get a response from…
It took 3 emails to get a response from this company over a simple delivery , the item was late with no explanation
Poor communication
trying to enquire about stock levels, but their phone line is always disconnected and they do not reply to emails, seems like phising advertising competetive rates without being able to confirm availability answer phone calls ore reply to emails
Items were as described
Items were as described. Although happy with product postage was slightly delayed
Good price, good service - what else matters?
Good price for the specific item I wanted. Delivery time was OK. Communications excellent. Would happily use this company again.
Good prices, wide range, but quite slow despatch and delivery
I’m almost reticent to not give a higher review of PowerToolsDirect, as they do actually ‘do what they say on the tin’.
The prices are amongst the best I can find, and they stock a wide range of products.
The only reason I’m not able to give a 5* review, is they are frankly quite slow to despatch their items.
I know we live in a world of Amazon next day (or even same day) delivery, and for a smaller company like PTD to try and match that would be impossible. However, other small companies I deal with can still despatch within a day or two.
My latest order and previous order took several days from order to despatch (and then in the hands of delivery companies even longer of course).
So my review would probably be, excellent products, wide range, reasonable price, but sadly, slow despatch.
I queried my last order’s despatch date (having paid for the faster service) and although the reply was business like and not rude, the email was quite ‘curt’ and pointed me to the terms and conditions. Which again, I thought in the modern world of customer service, wasn’t the best experience.
So all in all, a happy customer, my order arrived, but it did keep me waiting quite a lot longer than I would have hoped.
Ordered a telesteps carry bag so I’ve…
Ordered a telesteps carry bag so I’ve can carry on a train & tube, excellent bag easy to carry fast delivery and a good reasonable price compared to other outlets
Excellent price and delivery service
Excellent price and delivery service. Will use again.
EXCELLENT PRICE!
EXCELLENT PRICE!
I Googled lots of suppliers and Power Tools Direct beat them all on price. Fast dispatch too. Very happy
Edit. Unfortunately, the item WAS a great price, but not good quality, so it was false economy. I contacted Power Tools direct, but the didn’t respond, so I wish I could take back the 5* !
Very good price on the tool purchased
Very good price on the tool purchased, fair postage costs and fast dispatch
FAST DELIVERY
Always a quick delivery which is always a positive
Took 6 days for the item to be picked…
Took 6 days for the item to be picked off the shelf and another 4 for it to arrive, plus the only coms didn't cone without prompting .... poor!
Quick to reply to emails concerning…
Quick to reply to emails concerning orders and ETA on delivery.
Item arrived on time and as described.
Item arrived on time and as described.
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