Had a great experience here. Our saleschap Liam was very helpful, courteous and made the whole process very straightforward. He was also very understanding of my driving styie during the test drive as... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Visited Prestige Cars Kent today to look and have a Test Drive in a couple of Cars they had on their Premises. I was looked after by Jess, who was really Helpful, Knowledgeable and extremely Profe... Mehr ansehen
We have just purchased a car from Prestige Cars Kent and had a great experience from start to finish. We were welcomed by Jess, who went out of her way to ensure the whole process was smooth, cal... Mehr ansehen
Unternehmen hat geantwortet
Awful. Bought a car, finally when they did call back. Lots of chasing them! Unprofessional experience in collecting car. Not charged so left waiting much longer then overheard the salesman say he coul... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
View the used cars, parts and servicing available from Prestige Cars Kent in Bromley, Kent.
Kontaktinformationen
Hewitts Road, BR6 7QR, Orpington, Vereinigtes Königreich
- 01689 660 385
- prestigecarskent.co.uk
4,5
Hervorragend
4022 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Highly recommend 👌
A great experience when purchasing a car. Professional and helpful from start to finish. Would highly recommend Conner, Thank you
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you for your fantastic feedback. We’re delighted to hear that you had such a great experience purchasing your car and found the service professional and helpful from start to finish.
It’s wonderful to hear that Conner made such a positive impression, and we’ll be sure to share your kind comments with him. Thank you for your recommendation, and we hope you thoroughly enjoy your new car!
Great experience selling them my BMW
Great experience selling them my BMW. Simple and clear admin process. Mark Shorter who came to inspect and collect the car was a delight and very professional. Great Service
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you for your fantastic feedback. We’re delighted to hear that you had such a great experience selling your BMW to us and found the administration process simple and straightforward.
It’s especially pleasing to hear that Mark Shorter made such a positive impression during the inspection and collection, and we’ll be sure to share your kind comments with him.
Thank you for choosing Prestige Cars Kent and for taking the time to share your experience. We really appreciate your feedback.
Great customer service received from…
Great customer service received from Liam
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you for your kind feedback. We’re delighted to hear that you received great customer service from Liam. We’ll be sure to pass your lovely comments on to him.
Thank you for choosing Prestige Cars Kent, and we hope to welcome you back again in the future.
From start to finish Sam Sims was…
From start to finish Sam Sims was professional and as helpful as could be. He kept me updated and informed all way through process. AAA+ service and
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you for your fantastic feedback. We’re delighted to hear that Sam Sims provided such a professional and helpful service from start to finish, keeping you fully updated and informed throughout the process.
We really appreciate your kind words and AAA+ rating, and we’ll be sure to share your feedback with Sam and the wider team.
Avoid at all costs …
Avoid at all costs …. Incredibly rude - they need to learn how to treat their customers with respect . I have never experienced anything like it !
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
We're sorry the sale didn't go ahead the way you'd hoped. Our team carried out this purchase in line with our standard process and the terms we operate under, including any price discussions along the way.
We don't recognise the review as a full account of how those conversations went, but we won't go into details here. We wish you well with the sale of your car.
Avoid selling your car through these…
Avoid selling your car through these people. They are con artists and have no basic manners nor common courtesy.
Despicable, entitled and rude.
Never again
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
We're sorry the sale didn't go ahead the way you'd hoped. Our team carried out this purchase in line with our standard process and the terms we operate under, including any price discussions along the way.
We don't recognise the review as a full account of how those conversations went, but we won't go into details here. We wish you well with the sale of your car.
Good customer service
Had the pleasure of being served by James at Prestige. Highly recommend them if looking for a car
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you for your fantastic feedback!
We’re pleased to hear that you had such a positive experience with James. We’ll be sure to pass your kind comments on to him, as we know he’ll be pleased to hear that you would recommend both his service and Prestige Cars Kent.
😊
Excellent service
Jess who dealt with me, was absolutely great, so knowlegable, and made me feel totally at ease, she didnt mind me asking lots of questions about the new car, and was really patient and caring, made my whole experience a pleasure
Thank you Jess
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you Susan and Howard for your wonderful feedback!
We’re delighted to hear that Jess provided such a knowledgeable, patient and caring service, and made you feel completely at ease throughout the experience. It’s fantastic to know she was able to answer all your questions and make the process of choosing your new car such a pleasure.
We’ll be sure to share your kind comments with Jess, who will be delighted to receive them.
Thank you again for choosing Prestige Cars Kent, and we wish you both many happy miles in your new vehicle!
I would strongly advise against selling…
I would strongly advise against selling your car through Carwow based on my experience with this company.
The evening before the agreed collection, at around 5:45pm, I was contacted and told that the market had “drastically dropped” and that they could now only offer £1,000 less than the price originally agreed.
Reluctantly, we accepted the reduced price. However, when they arrived to collect the car, they then attempted to knock a further £400 off the agreed amount.
The whole experience was extremely frustrating and left us feeling that the agreed price was never really secure. In my opinion, this is not the way a professional car buying company should operate.
I would not use this company again and would strongly recommend others think carefully before agreeing to sell their car through them.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thanks for taking the time to share this. We're sorry the sale didn't go ahead the way you'd hoped.
Our team carried out this purchase in line with our standard process and the terms we operate under, including any price discussions along the way.
We don't recognise the review as a full account of how those conversations went, but we won't go into details here. We wish you well with the sale of your car.
Thank you Jack for having myself and…
Thank you Jack for having myself and wife today, your detailed explanation made our decision easier, we appreciate you, carry on looking after other clients this way and more
Nelson
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
We’re delighted to hear that Jack provided you and your wife with a detailed and informative experience, helping to make your decision easier. We’ll be sure to pass your lovely comments on to Jack, who will be pleased to know his approach made such a positive impression.
Thank you again for choosing Prestige Cars Kent, and we wish you both all the very best with your new vehicle. We look forward to welcoming you back in the future!
SCAM ARTISTS
SCAM ARTISTS - not only did they offer me £500 over what they could pay through carwow seperately and under cut them, which I declined as didnt want to drop the car off. They then won the auction on Carwow and called usat 5:30pm the day before delivery dropping the price by £1,000 as "market had moved" - This is against Carwow's buyer terms and illegal (confirmed with Carwow and buyer is now under investigation). My wife was adament she wanted to sell the car and accepted the £1,000 reduction based on them not being able to drop the price any further should they come to collect the car, they agreed. They arrived to collect the car and dropped the price based on "minor scuff on the inside of the door from the seat belt rubbing", by £400.
The staff are rude and condecending and threatening. Stay away
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thanks for taking the time to share this. We're sorry the sale didn't go ahead the way you'd hoped.
Our team carried out this purchase in line with our standard process and the terms we operate under, including any price discussions along the way.
We don't recognise the review as a full account of how those conversations went, but we won't go into details here. We wish you well with the sale of your car.
Great experience!!
Came to view and potentially buy a car, both Joe and Gemma made the whole process super easy and explained everything! Super easy to speak to, I forgot I was even buying a car!
Would highly recommend buying a vehicle from here!
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you for your fantastic feedback!
We’re delighted to hear that Joe and Gemma made the process so easy and enjoyable, and that they took the time to explain everything clearly throughout your experience.
It’s great to know you felt comfortable and well looked after, and we really appreciate your recommendation.
Great customer service.
James was a great help with the mountains of paperwork as we brought our car for a straight part exchange. It took hours but he was very patient. Thankyou.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you for your lovely feedback! We’re so pleased to hear that James was able to make the paperwork side of your part exchange as smooth as possible. We appreciate your patience and are glad his help and professionalism made a difference. We’ll be sure to pass your kind words on to James. Thank you again, and we hope you enjoy your new car! 🚗
James has been excellent in helping us…
James has been excellent in helping us choose the right car, he’s been extremely helpful and very professional in his approach and interaction. He was to point on his sales pitch. A great salesman in the making.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you so much for your fantastic feedback! We’re delighted to hear that James was so helpful and professional throughout your experience. It’s great to know that he took the time to help you find the right car and made the process straightforward and enjoyable. We’ll be sure to pass your kind comments on to James — he’ll be thrilled to hear them. 😊
Sam P was amazing
Sam P was amazing. service was fab and I’m really happy with the car. everything went really smoothly from the test drive to explaining options.
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you so much for your fantastic feedback! We’re delighted to hear that Sam provided such great service and made the whole experience, from the test drive through to explaining your options, so smooth and enjoyable. We’re thrilled you’re happy with your new car and really appreciate you taking the time to share your experience. Enjoy your new car! 🚗
Terrible customer service
Terrible customer service, would recommend other showrooms
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
We are sorry to hear that you feel you have received a level of customer service that has fallen short of your expectations, and we would welcome the opportunity to discuss your experience further and understand the circumstances surrounding your concerns.
Unfortunately, based on the username provided with the review, we have been unable to match your details against any customer records within our dealer management system.
Please could you contact our Customer Care team at customercare@prestigecarskent.co.uk, providing your full name so that we can identify your records and look into this matter further.
We look forward to hearing from you and assisting you further.
PRETTY WOMAN MOMENT
Absolute waste of my Saturday morning driving over an hour as agreed to test drive a car. When I arrived the receptionist was rude and unwelcoming. Clearly could not be bothered. I was then assisted by Ivak/Ivan who after finding out I want to view other cars at other places and not trade that same day insisted that I could only test drive if they ran a soft search on me?! This made no sense. This dealer was abrupt, unfriendly and didn’t at all encourage the sale. I had to ask for a manager who prepared the test drive with Becky who was lovely and helpful.
I will be buying this car but with another dealer. Utter rudeness and very disappointing.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Please accept our sincere apologies for the experience you encountered during your visit. This is not the level of service we aim to provide or strive to deliver to our customers, and we are disappointed to hear that your visit fell short of the standards we expect.
We have taken your comments on board and a member of our management team will be in touch with you directly to discuss your experience further.
Thank you again for bringing this to our attention, and please accept our apologies for the inconvenience and disappointment caused.
Great service received from Sam at…
Great service received from Sam at Prestige Cars Kent. Thanks
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you for your kind review! We’re delighted to hear you received great service from Sam. We’ll be sure to pass your lovely feedback on to him. Thanks again for choosing Prestige Cars Kent, and we hope to see you again in the future! 😊
A great experience with Jess.
We have just purchased a car from Prestige Cars Kent and had a great experience from start to finish.
We were welcomed by Jess, who went out of her way to ensure the whole process was smooth, calm and straightforward. She was incredibly knowledgeable and was able to answer all of our many questions, which made the whole experience so easy and enjoyable.
We couldn’t be happier with our new car. Thank you so much, Jess!
20. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you so much for your wonderful review! We’re delighted to hear that you had such a great experience from start to finish and that Jess made the process smooth, calm and straightforward. We’ll be sure to pass your lovely feedback on to her.
It’s fantastic to hear that you couldn’t be happier with your new car. Thank you for choosing Prestige Cars Kent, and we hope you enjoy every mile! 🚗
Joe was absolutely first class showing…
Joe was absolutely first class showing us the 2 cars we were interested in. Answered all our questions and was very polite indeed, spot on.
19. September 2026
Bewertung ohne vorherige Einladung
Antwort von Prestige Cars Kent
Thank you so much for your fantastic feedback! We’re delighted to hear that Joe provided such a first-class service and was able to answer all your questions. We’ll be sure to pass your kind comments on to him.
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