Thank You for Your Support Dear Jin, I would like to say thank you for the great customer service and support you gave me regarding my hacked/scammed account at afterpay.com�. I really appreciat... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought a $300 Prezzee card on Afterpay hoping to use it for Woolworths groceries and baby formula. It turns out I cannot swap it for a Woolworths card because it is not an option with Afterpay only... Mehr ansehen
Unternehmen hat geantwortet
I made a review about my purchase/experience on 18th April. The AI on their website told me no returns, I assumed since its their AI that it stands. I came here and made a review with one star. They... Mehr ansehen
Unternehmen hat geantwortet
Jessie has given us amazing customer care service. She really did an amazing job in solving our issue with an order. She is someone who listens to her customers and tries her best to help them out. R... Mehr ansehen
Unternehmen hat geantwortet
4,3
Hervorragend
870 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great Customer Service
Solved my problem very quickly with clear communication. Thanks Shania!
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Gabriel,
Thank you so much for the compliment about Shania!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Antwort von Prezzee NZ
Hi Taupa, thank you for your feedback! We're glad to hear that you were able to complete what you needed. If there’s anything more we can assist you with or if you have any suggestions, please feel free to let us know. We’re here to ensure you have the best experience possible!
Poor service! Doesn’t deserve even a 1 star!
Poor service, waste of money, waste of time, been getting back and forth with customer service but they can’t resolve anything. They can’t suggest anything. I think your team should have intensive training about your service. They can’t even answer a question, they just let you wait then tell you that it’s already been fixed but nothing really happen.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Jen, we're really sorry to hear about your experience. We aim to provide excellent service, and it looks like we missed the mark. Your feedback is important, and we'll use it to improve. Please share your support ticket so we can find your inquiry, and a team member will reach out to help. Thank you for your patience, and we're dedicated to making things right.
JHERALDINE was very responsive A++
JHERALDINE was very responsive to my query. Super helpful and went the extra mile to resolve my issue. A++
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Eraina, thank you so much for your kind words! We're delighted to hear that Jheraldine provided exceptional service and went the extra mile to resolve your issue. Our team is committed to providing outstanding support, and your feedback truly motivates us. A++ to you as well! If you need any further assistance, feel free to reach out.
Maria was amazing helped me very much…
Maria was amazing helped me very much and professional and kind thank you
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Lizzi, thank you for sharing your positive experience! We're delighted to hear that Maria provided excellent assistance and displayed such professionalism and kindness. We’ll be sure to pass along your kind words to her. If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
Jin from Prezzee(NZ) is amazing....very helpful.
I was very happy with my experience and will do business with them again.....awesome.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Lyn, thank you so much for your wonderful feedback! We're thrilled to hear that you had an awesome experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there’s anything else we can do for you, please don’t hesitate to let us know!
Great customer service - Ethan
Ethan helped me with my query within 2 minutes of submitting my concern! Thank you so much for helping sort my issue.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Kennedy, thank you for sharing your experience! We're delighted to hear that Ethan was able to assist you so quickly and effectively. Providing prompt and efficient support is what we strive for. If you need any more help or have additional feedback, feel free to let us know. We're always here to assist!
Big disappointment
We were unable to use the prezee card, even with a staff member at farmers trying to help make it work. We ended up paying with a credit card and still have the useless prezee card.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Ilse, thank you for bringing this to our attention, and we’re sorry to hear about the trouble you’ve experienced with the Prezee card. We’re committed to resolving this for you as soon as possible. Unfortunately, we couldn't locate your inquiry in our system. If you have an outstanding support ticket, please feel free to share it with us so we can assist you promptly. Additionally, we’ve requested more information on Trustpilot to better address your concerns. We appreciate your patience and understanding, and we’re here to help!
I have received excellent experience…
I have received excellent experience with customer service sales representative, they have exceeded all my expectations!! I can't thank Jessie enough!!!
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Rachael,
Thank you so much for the compliment about Jessie!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
The mistake I made I thought I was I…
The mistake I made I thought I was I thought it was gonna be painful was sorted easy
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Emma,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Awesome and fast help to refund my card
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Hamish, thank you for your fantastic feedback! We’re thrilled to hear you received awesome and speedy assistance with your refund. Providing efficient support is our goal, and we're glad we could help. If you need anything else, feel free to reach out. We're here for you! 🌟
JUST THE HELP,CAUSE FIRST TIME OFF EVER…
JUST THE HELP,CAUSE FIRST TIME OFF EVER BEEN GIVEN ONE SO I DIDN'T QUITE. NO WAT OR HOW TO WORK IT
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Hyacin,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Antwort von Prezzee NZ
Hi Sio,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
they were quick in helping me
they were quick in helping me
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Zane, thank you so much for your feedback! We're thrilled to hear that you were pleased with the quick assistance you received. Providing timely and effective support is a top priority for us, and your kind words are greatly appreciated. If you need any further help, don't hesitate to reach out!
It was 3am in the morning and I was…
It was 3am in the morning and I was having trouble logging in, and Andrew connected through and was very polite and helpful getting me back into my account
9. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Sione,
Thank you so much for the compliment about Andrew ! We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Thoncy
Thoncy, Was fast and efficient. Thank you again.
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Keri,
Thank you so much for the compliment about Thoncy!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Was great very helpful and patient
7. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi there,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Great service
Great service, quick friendly and helpful. Thank you!!
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Alexandria, thank you for your wonderful feedback! We're delighted to hear that you found our service quick, friendly, and helpful. Providing excellent customer care is our priority, and it’s gratifying to know we’ve met your expectations. Thank you for your amazing 5-star ratings!
Excellent customer service
Jheraldine was polite, helpful and courteous, going out of her way to make things easy to understand and providing a smooth and pleasant experience.
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Peter,
Thank you so much for the compliment about Jheraldine!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Good customer service
Jin (customer service on the phone) is very helpful with my issue and concern. Was sorted in just a couple of minutes.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Emil,
Thank you so much for the compliment about Jin ! We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.