Thank You for Your Support Dear Jin, I would like to say thank you for the great customer service and support you gave me regarding my hacked/scammed account at afterpay.com�. I really appreciat... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Jessie has given us amazing customer care service. She really did an amazing job in solving our issue with an order. She is someone who listens to her customers and tries her best to help them out. R... Mehr ansehen
Unternehmen hat geantwortet
Prezzee NZ is not the same as 'Prezzy Card'. Prezzee NZ offer e-gift cards that can be swapped for brand specific gift cards like the Playstation Store and more. You can purchase a Prezzee NZ gift car... Mehr ansehen
Unternehmen hat geantwortet
I bought a $300 Prezzee card on Afterpay hoping to use it for Woolworths groceries and baby formula. It turns out I cannot swap it for a Woolworths card because it is not an option with Afterpay only... Mehr ansehen
Unternehmen hat geantwortet
4,3
Hervorragend
872 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent customer service
Jheraldine was polite, helpful and courteous, going out of her way to make things easy to understand and providing a smooth and pleasant experience.
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Peter,
Thank you so much for the compliment about Jheraldine!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Good customer service
Jin (customer service on the phone) is very helpful with my issue and concern. Was sorted in just a couple of minutes.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Emil,
Thank you so much for the compliment about Jin ! We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
handy
great place to store your cards service is great if you have an issue
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Robert,
Thank you for your kind words about Prezzee!
We’re thrilled you're pleased with our service. Your feedback motivates our team to continue doing our best.
If you need assistance or have more to share, we're here to help.
Thanks again for your support!
Do not bother with this company, just gift cash.
Was gifted a Prezzee card but I cannot create an account due to verification texts not coming through. I tried via website, via app, via 2 laptops and 3 different phones (different network, both Android and iOS), all failed. Been trying to get it resolved for over a week, to no avail. $200 card down the drain. Do not bother with this company, just gift cash and avoid the headache.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi there,
Thank you for sharing your experience, and we're truly sorry for the trouble you've encountered. We want to ensure you can use your Prezzee card without any issues. One of our support team members will reach out to you shortly to assist further and resolve this matter. Your feedback is invaluable to us, and we're committed to making it right.
I brought the wrong type of Prezzee…
I brought the wrong type of Prezzee card, I emailed customer support was hooked up with Thoncy who assisted me with my refund process, very helpful, quick responses every time. Thank you Thoncy.
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi David, thank you for your feedback! We're delighted to hear that Thoncy provided swift and helpful assistance with your refund process. Your satisfaction is our priority, and it's wonderful to know Thoncy met your expectations. We'll be sure to pass on your appreciation!
Easy to use
Easy to use. Only downside was I couldn’t spend the $2 left on the card. But Algd
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Suzy, thank you for your feedback! We're delighted to hear that you found our service easy to use. We understand the concern about the remaining balance on your card, and we appreciate your understanding. Your insights are valuable to us as we continue to enhance our offerings!
it was a complicated issue
it was a complicated issue and the agent pushed through to find the answer
28. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Saarg, thank you for your feedback! We're thrilled to hear that our agent was able to navigate through the complexity of the issue and find a solution for you. Your satisfaction is our priority, and we appreciate your recognition of our dedication!
Ethan was very helpful in assisting me…
Ethan was very helpful in assisting me and I am very grateful for the quick response and outstanding customer service
28. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Jermo,
Thank you so much for the compliment about Ethan!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
The AI chatbot is useless but the real…
The AI chatbot is useless but the real customer service (Ma Cojo) had been very helpful, promptly resolved my issue with login.
28. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi EL,
Thank you so much for the compliment about Ma Cojo!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Ma cojo was very helpful and prompt!
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Cory,
Thank you so much for the compliment about Cory!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
He was so helpful on the phone to help…
He was so helpful on the phone to help me to find my account!
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Bo,
Thank you for your kind words about Prezzee!
We’re thrilled you're pleased with our service. Your feedback motivates our team to continue doing our best.
If you need assistance or have more to share, we're here to help.
Thanks again for your support!
Great exsperaince helped easily with…
Great exsperaince helped easily with my problem with in minutes.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Hedley,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Was easy to use I had no issues
Was easy to use I had no issues
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Claire,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Antwort von Prezzee NZ
Hi AV,
We’re very sorry to hear about your experience and regret that we didn’t meet your expectations.
We want to make things right. Please contact us directly at help@prezzee.com so we can discuss this matter further and find a positive resolution that addresses your concerns.
Thank you for your understanding and we look forward to hearing from you.
Terrible experience
I've been trying to get my card swapped for one I can use in NZ and Prezzee are not helping at all. Keep stalling and fobbing me off with AI. I would never recommend Prezzee. Thieving scamming crooks.
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Lee,
Thank you for taking the time to share this with us. Your feedback is crucial and we are dedicated to making improvements based on your input.
We responded to your existing inquiry 2915659 for further assistance.
Thanks for helping us improve.
They did a great job
They did a great job. Amazing over all
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi there,
Thank you for your kind words about Prezzee!
We’re thrilled you're pleased with our service. Your feedback motivates our team to continue doing our best.
If you need assistance or have more to share, we're here to help.
Thanks again for your support!
Good customer Service!
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi John,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Chysel was very helpful and quick to…
Chysel was very helpful and quick to solve login issue.
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Stevie,
Thank you so much for the compliment about Chysel!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Jin was really helpful in resolving my…
Jin was really helpful in resolving my query.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Chanelle, thank you for your feedback! We're glad to hear Jin was able to help resolve your query.
I was helped immediately no fuss asked…
I was helped immediately no fuss asked for info provided info issue sorted immediately within less then 10mins great service beast so far online
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Alana,
Thank you for your kind words about Prezzee!
We’re thrilled you're pleased with our service. Your feedback motivates our team to continue doing our best.
If you need assistance or have more to share, we're here to help.
Thanks again for your support!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.