Procarrier Bewertungen 47

Lost parcel, customer service is practically inexistent and refused to take any responsibility.

AVOID AT ALL COSTS! Unfortunately I didn't have a choice to select the delivery company on vinted, I wondered why it's taken so long to receive my vinted order and then I saw it was sent via this company and well, let's just say, their rating on here is shocking! I don't know how they are still in allowed to function as a courier service when they can't even do that to an average standard?

two of my parcels have been stuck transferring for about two weeks now, they already lost my other parcel as it was stuck on a pallet for a month and never arrived - customer service is diabolical too as they don't look into anything or even answer quite simple questions like "have public holidays affected my order?" it's just "go ask vinted" and vinted is always like "we cant do anything lol wait 25 days for your money now" BRO?? absolutely diabolical shipping company, wouldn't be surprised my parcels have been lost or stolen again

I would leave a review of 0 out 5 stars but I cant. Item has been stuck at sorting facility for 20 days with 0 updates. I contacted them to check if its stolen/missing or forgotten. They replied saying i need to talk to Vinted, not their issue. Told them its their issue to resolve because its in their possession. Courier Service is an absolute joke.

Twice now I haven't received my package from this company. Can't contact anyone also. Just keeps re directing you back to tracking. Most items from France come through this postal service. Won't be ordering from any place/one that uses this courier service again.

I've had 8 packages in total completely disappear at the same exact time. Tell me how that happens? They were all separate transactions, and all some how are marked as they were released from customs, and they made all 8 of these packages have the same exact time of the release. You cant even get help from them, they won't search for your item and they'll never update your package as 'missing' making you get stuck waiting a month to get refunded for something they knows lost. But now to lose 8 separate packages at the same time, it makes me completely disgusted. I'll never use this company.

Absolutely horrendous service. My parcel hasn't moved in 3 weeks. No one answering the phone. No response to emails.

The worst delivery company I've ever seen, after waiting for 18 days they just updated the system to tell me they have my package! Unbelievable, I get packages from China much further away than the UK and I receive theirs packages in less than a week.

Arrived at sort facility almost 10 days ago, no movement or updates. We asked over email what the issue is, I was told there was nothing else they could do. Awful company

I hope every person that was involved with the shipping of my package gets struck down by Zeus. it was meant to arrive by Christmas but ended up being delayed to a month after. I waited patiently in hope that I would still be able to see it again. but no. they "lost" it. and it had been lost the day I ordered it according to the tracking updates. I had the most scrumptious deal on an order and they somehow managed to mess that up from the very beginning. how does that even happen. how did y'all mess up this badly. I don't even think they stole my package considering it was just a bunch of nerd shit but they managed it

Il peggior corriere che ho avuto a che fare.
Pacco in ritardo da un mese e non so se arriva

le livreur s'est permis de mentionner qu'il n'avait pas réussi à accéder à la boite aux lettres. pourtant il ne s'est pas présenté

Ordered jeans from vinted in september and they automatically gave me pro carrier as the delivery service, without giving me a choice, usually i wouldn’t mind but this is a scam company. Pro carrier had my order and was stuck on “in transit” for a month until i got a refund in october. I recently just ordered another pair of jeans and they’re also with pro carrier and are currently in “in transit” and haven’t moved. This company is a complete scam and needs to be taken off vinted as a delivery service immediately.

Terrible company. My package was shipped on 3 November, and since 6 November it's in transit. Today it's 22 December, the package never arrived, and the status never changed.
I contacted the seller and they refunded me. Still, it doesn't change the fact that the Pro Carrier company is horrible; it seems that most of their packages just vanish. Their customer support is nonexistent. How is it legal that a company still exists, if they are probably just stealing people's packages? I'm baffled that shops still use the services from this "company", if they have to nonstop refund missed packages.

Orderd a pair of sneakers from Size. This company pro carrier lost them, to contact someone from this company to find out information about your delivery is impossible. When I'm ordering from different sites in the future if they use pro carrier I won't order from them. An absolute joke of a company in my eyes.

You’d walk to get your parcel quicker

3 weeks waiting on delivery, no updates on tracking system for a week. No way to contact them they just revert to retailer. Horrendous service

Honestly, just why ? At this point they should not propose any postal services.
Someone from Irland ordered from me (France) by Vinted, my package has been "scanned to the group" for over 7 days now and no, it's not a tracking update delay. But the best thing about their incompetence is their customer service... a pure masterpiece, here's the answer I got after asking if my package's delay was normal "ask your customer" Oh because they will know better than you ?! This whole service is a joke. At this point swimming with your package to Irland will be faster than asking them to deliver it. And yet my customer didn't get the package, who knows in what conditions it will arrive...

Absolutely ridiculous.

DO NOT USE THIS SITE