Procarrier Bewertungen 47

I ordered a jacket from Vinted, total transaction cost $2,300 USD. When I received the parcel, it had been opened, the jacket stolen and replaced with a chunk of hard packed dirt wrapped in toilet tissue, and then re-sealed with brown packing tape. The reason I blame this on Pro Carrier, is twofold: 1) the Pro Carrier shipping label was applied on top of the brown packing tape, and 2) the package was weighed by Pro Carrier and weighed 0.450 - less than 1 lb - which is roughly 1/3 or 1/4 the weight of the jacket itself. These clues point to the theft having happened at the Pro Carrier facility. In other words, these guys steal contents of packages.

Ordered a package off of vinted nearly 2 weeks ago now , the seller has lots of 5 star reviews so trusted him , he used this company for delivery to Ireland , the package was sitting in a collection point for 3 days before it was collected, since then my package has been “loaded to pallet” sitting there the last 10 days with no updates on it , so I reached out to them via email only to be told to contact the seller as they’re best suited to give me updates on it , So they have my package in their possession but they reckon the seller can tell me more about it , I responded demanding an answer from them and have been ghosted by them , Vinted are also to blame for this as they clearly don’t do anything about it , judging by the amount of bad reviews this company have they should not be a partner with vinted , Will never order anything from France again after this , had bought this as a Christmas present and looks like il be waiting till January to be able to get a refund now

I would give them a minus 1000 stars if I could. They are the worst. They contact me via text regarding an address issue, I respond within 10 minutes and then crickets!! Radio silence, many text and a phone message with no response only to have it sent back to sender. The worst!!

They received my package on 26/11. It was in transit till 3/12 and then status was changed to added to the pallet. No update since. Delivery time was given 2-10 December and as it didn’t came was changed to 31 December. I won’t believe that order from France to Ireland taking so long. Dealt with another courier before and never took longer than 10 days. That was Xmas present what is more annoying. Fix your customer service and issue with tracking updates!!!

Ordered a package from Vinted and my package is saying “in transit” the past 6 days? Definitely don’t recommend. Tried contacting the customer service team and they were so unhelpful and told me to get back in contact with Vinted which can take up to 48h?. I would expect a long delivery from USA but not this long from France! Waiting over a week!! Supposedly my package is on a pallet the past 3 days, doing what I don’t know. Also says on Vinted estimated arrival 4th/10th December which I highly doubt will come as I need it by the 15th of December and if it doesn’t I will be returning. Horrendous!

Just got an update couple of hours later. That the item is in my country wonder how it’ll
Be now?

AVOID!!! absolutely terrible company, vinted parcel has been on a pallet for 23 days now and it seems I can't track my item as of today. Absolutely no customer service. I seen people suggest packages are being fleeced by staff and honestly that checks out. Not a safe company to use.

Ordered a package on vinted from france. 2 weeks later, the package is apparently still at the dropoff point. I emailed them and was told to take it up with vinted for a claim. I do not want to make a claim, I want my package. The least they could do is look into where it could possibly be. Worst postal service ever, do not use. Vinted need to remove them as an option for sellers.

Delivered my package to the wrong address . No communication have 10 attempts to reach out . Never use this company

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Worst service from staff, never received my package and no one was willing to help besides they facilitate a contact the charge extremely high for calls!!

I have ordered multiple items and they've been delivered through this courier and they constantly manage to be the worst shipping company you can imagine I've gotten maybe 50 if not more items through this carrier and about 49 of them had been delayed between 20 days and 3 month simple terrible and disgusting practices one good thing is that every time they deliver an item it's undamaged but you'd sure be hoping so if there gonna take so long if I could I would give half a star but alas that's not possible to a lucky 1 star will have to do this company

Disgusting experience. Package lost, no number to call, emailed them, got a reply -we can't help you with this, contact your retailer. I replied explaining that the retailer has no means to contact them. No reply, no package, had to open fraud trace with my bank to get a refund. Horrific!

This company sucks!!!!
Saying package has been delivered but no notifications what so ever. Trash!!!!

Second order placed that has come from these guys, 24 hour tracked from Royal Mail and arrived when it should have done. I know Pro Carrier offer multi carrier solutions so i guess may not always be Royal Mail but good service so far

by far the worst courier company ever, the tracker of the parcel was stuck in “pre advice received for 4 days and the tracking is very poor they dont say much about the position of the package. I should’ve get my package today but strangely the delivery got delayed by unknown reason.

Absolutely terrible experience. I would never recommend this courier company to anyone. The service was unreliable from start to finish. They missed the delivery window without any communication, and when I tried to get an update, I was met with complete silence — no calls, no emails, nothing.

The customer service is virtually nonexistent. When I finally managed to speak to someone, they were dismissive and completely unhelpful. To make matters worse, the package arrived late and damaged, with no apology or explanation.

This company clearly has no respect for customers’ time or property. If you value your shipment — or your sanity — avoid them at all costs.

They are clearly stealing items in the sort facility. I have had two items “lost” now, and when I enquired about their whereabouts, I was ignored. It’s very convenient that out of all the items I’ve have go through this service, the only two that were valuable went “missing” without any explanation or actions taken by the company. Awful service. Rude staff. A total scam. AVOID AT ALL COSTS!!

I paid for special delivery which was expensive and the parcel did'nt arrive on time ,no notification of where it is or when it is arriving A very poor service.

They take a long time but are one Tim with what date it is supposed to arrive but at the latest date

Worst shipping experience of my life. The tracking did not work. They were late. They thought that the package went missing. The day it should have arrived they were late too so that the delivery took place 4 days later than the later it already was!