Having won a voucher on O2, it was frustrating to find that the link wasn't working on PRSNT. However after contacting them by email, the issue was successfully resolved by Dan in a very quick manner.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Having won a voucher on O2, it was frustrating to find that the link wasn't working on PRSNT. However after contacting them by email, the issue was successfully resolved by Dan in a very quick manner.... Mehr ansehen
Unternehmen hat geantwortet
I had a gift voucher problem and within 28 hours the issue was resolved by Prsnt team. I am impressed by the speed and efficiency shown by the team in resolving a minor issue. I appreciate the attent... Mehr ansehen
Unternehmen hat geantwortet
I had a problem with an O2 Priority redemption code and Dan did a great job resolving the problem quickly. Great customer service.
I received a notification on Friday that said someone had sent me a gift, so I clicked it and went into the app, but there was no gift there. Seeking to resolve the mystery, I reached out to their cus... Mehr ansehen
Unternehmen hat geantwortet
Prsnt – The Future of Gifting, Delivered Instantly Prsnt is revolutionizing the way people give and receive gifts. We offer a seamless, digital gifting experience that allows users to send thoughtful, branded presents instantly via text message—no wrapping paper, postage, or delays. Whether it's a coffee, a sweet treat, or something more meaningful, Prsnt makes gifting effortless and sustainable. With a wide range of well-known brands, our platform is perfect for both personal and corporate gifting. We focus on convenience and sustainability, eliminating waste while ensuring every gift feels just as special as a traditional one. Prsnt has partnered with leading brands like Starbucks, M&S, and The National Trust to provide meaningful, high-quality gifts that can be redeemed in-store or online. Our mission is to make gifting easier, faster, and more thoughtful than ever before. Loved by last-minute gifters, busy professionals, and those who appreciate meaningful connections, Prsnt is changing the way we celebrate special moments. Whether you're sending a birthday treat, a thank-you gift, or just a little pick-me-up, Prsnt makes it happen in seconds. Join the gifting revolution today at www.prsnt.co.uk
103a Keymer Road, Keymer, BN6 8QL, Hassocks, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had an issue retrieving a code from O2 but this was quickly resolved when I emailed Prsnt, Dan was super helpful, thank you!
I won a prize with O2. I was unable to redeem it on Prsnt app, as I had changed my phone number and could no longer acces it. It took a full month to have my account reset. I was offered a free hot drink as good will. However, when at the till I was told I had to pay an additional £ 1.10 to redeem my regular size drink.
Dan went above and beyond, and was really helpful in resolving an issue - thanks so much! Would highly recommend
Brilliant so easy to use 😊
Won a gift via O2. Issues with using via app but was quickly resolved online. It's a good idea but do need to rely on others being comfortable using a new app etc if transferring gifts
I’ve recently won rewards/gifts with O2 Priority but on each occasion, I’ve either not been able to follow the link through or if I did I was unable to redeem the prize. In the end, I just stopped trying.

Antwort von Prsnt
I won a sandwich on o2 priorities which I went to my local marks and Spencer’s food hall in South Woodford. Got sandwich went to checkout cashier explained what I had to do to get barcode. All went well.
Super easy to use, lots of retailers to choose from and quick to action. Perhaps for sending last minute present (if you have forgotten) or for me I used it send a surprise to my daughter at Uni (who doesn’t want to receive a bottle of Prosecco!)
Very easy to use and great reminders for birthdays and other events
I won a gift on O2, but when I went into the shop and after selecting what I wanted went to the till. With a queue behind me, the gift /link would not work even with help from the shop assistant. This was not a good experience.

Antwort von Prsnt
I had a problem accessing the site with a code for an M&S treat. Dan went above and beyond to sort it out for me quickly and easily.

Antwort von Prsnt
I had a problem when i received a voucher through O2 priority. I got a repky within 2 days so that I could get help.
Very quick response. In the end the voucher worked by itself so no further assistance was needed from Prsnt. I appreciate the rapid response by customer service. Would use the website again for other presents
They are extremely good. Any issues I have experienced they have been very responsive.
Absolutely amazing, I missed redeeming my gift due to an illness.
They have been so helpful to allow extra time to redeem.
I provided this company with an O2 priority code for a free M&S treat. They told me it had already been redeemed, which it had not.
They then proceeded to tell me they would be happy to send me a free Costa coffee but only if I left them a positive review on here, and to then send them a screenshot of it.
Scammers.
Dan was really helpful when I had an issue - great way to redeem a voucher
I have previously sent a few Prsnts and found it convenient however recently I sent a Prsnt, was informed 2 days later that the recipient had not opened the gift. I contacted the recipient who informed me they hadn't actually had a notification. I contacted customer support ( an AI bot) was told that they had been very busy, and that my Prsnt would be sent within 1 hour. 2 days later, no Prsnt. I sent a complaint by email. No response. I then tried to contact a human on the app. No response. No refund. I will be deleting the app. Nice idea, shame about the execution.

Antwort von Prsnt
Dan was very helpful. Thank you
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