Great to receive this gift from bt just a little disappointed that you can only go to the amount on the card i would have found it better if you could have added to items over the value i could have... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Pretty easy to set up card. I added it as a payment method on my Amazon account so it will be easy to make full use of it. It can’t be topped up or used as a part payment so selectively using it on my... Mehr ansehen
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This is appalling, you get offered a voucher as part of moving to BT Broadband and they then make it as complicated as they can to actually use it. Most companies use a simple voucher that can be... Mehr ansehen
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My experience with the BT Reward Card has been very positive. I was grateful to receive it from BT, and it arrived within a few days of becoming a customer. The card was easy to use, and because it’s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pure Card is our brand for our prepaid solution. It is a Mastercard® prepaid card given to end recipients for a range of different reasons, including a customer reward or an employee benefits solution. Your card may be known as a different name where we have branded it on behalf of the client.
Kontaktinformationen
Vereinigtes Königreich
- purecard.com
3,5
Akzeptabel
2515 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
made me to shop online at least once a month
Made me to shop online.
Everything went smoothly that's great.
8. Juni 2026
Antwort von Purecard
Hello Mr Bandaranayake,
Thank you for leaving a review.
We are so glad everything went smoothly with your online shopping experience. Thank you for your kind words.
Kind regards
Pure Card Team
Meal deal
Used card as part payment for a meal at the old Mill in Brighouse
No problem with the card. Accepted straight away.
13. Juni 2026
Antwort von Purecard
Hello Gerald,
Thank you for leaving a review.
We are so glad to hear your card was accepted without any issues! We appreciate you sharing your positive experience.
Kind regards
Pure Card Team
I've not been able to use my BT…
I've not been able to use my BT Purecard as there doesn't appear to be an android app and no one has come back to me
1. Juni 2026
Antwort von Purecard
Hello Daen,
Thank you for leaving a review.
In this case, you do not need an App to receive and spend your Pure reward card. You simply create a login, follow the steps and activate your card. You will then be emailed the card details to spend.
The card cannot be added to digitals wallets however.
Kind regards
Pure Card Team
Can't activate the card because the…
Can't activate the card because the code to activate that they "just sent" doesn't arrive in under twelve hours. The code is only valid for ten minutes...
14. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Purecard
Hello Nathan,
Thank you for leaving a review and we are sorry to hear you are having issues with your card activation.
Please could you contact the customer care team directly and they will be happy to help. It maybe the case that we are missing some information from your account which they will fix for you.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
I was dubious at first
I was dubious at first, but it was legit the process to activate was pretty straightforward and after having spent the balance I can say it’s been a pleasant experience - thanks BT!
14. Juni 2026
Antwort von Purecard
Hello Nisa,
Thank you for leaving a review.
We are so glad to hear that the activation process was straightforward and that you had a pleasant experience with us. Thank you for your kind words!
Kind regards
Pure Card Team
Waste of everyone’s time trying to do a split purchase
Why can’t your company give a normal credit card which everyone understands
Trying to part pat for a product seems to confuse everyone even the staff at Curry’s
Another digital waste of space
8. Juni 2026
Antwort von Purecard
Hello Eve,
Thank you for taking the time to write a review and I am sorry to hear the virtual card is not right for you.
We have deals with our clients to provide specific products to them, so we would suggest contacting the company that issued you the card to see if they can offer an alternative.
Kind Regards
Pure Card Team
Antwort von Purecard
Hello Jim,
Thank you for taking the time to leave a review and sorry to hear you found the card fiddly
We do appreciate your feedback and will be sure to pass this along to the team to better the service we offer.
Kind regards
Pure Card Team
i have not received my bt card yet.
13. Juni 2026
Antwort von Purecard
Hello Nigel,
Thank you for taking the time to leave a review and sorry to hear you are still waiting for your card.
The BT Pure Cards are virtual so nothing will arrive via the post on this occasion. We can see you have activated your account so all you need to do is login, go to 'My account' and then 'Card details'. This will show you the relevant card number for you to be able to spend.
If you are having issues getting logged in, don't worry as our team will be able to help you. They can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
A great reward
13. Juni 2026
Antwort von Purecard
Hello Brenda,
Thank you for leaving a review.
We are really pleased you were happy with your Pure reward card!
Kind regards
Pure Card Team
VERY GRATEFUL FOR BT's KINDNESS…
it as so easy to use and it was great being able to buy something and i didn't have to pay - thank you so much BT
1. Juni 2026
Antwort von Purecard
Hello Lyn,
Thank you for leaving a review.
We are so pleased to hear you found our service easy to use and enjoyed your purchase. Thank you for sharing your positive experience!
Kind regards
Pure Card Team
Card was used on phone when my phone…
Card was used on phone when my phone was stolen. Ive made about 15 calls to sort this out and given conflicting information every phone call.im sat with no rewward bad customer service and a headache to sort anything out. Was looking at extra services (just moved to a new property)but now debating jist changing supllier service has been horrendous since i joined
12. Juni 2026
Antwort von Purecard
Hello Lisa,
Thank you for leaving a review and sorry to hear of the issues you have had.
We can see there is an open case for you and do not want to confuse information, so we'll stick to communication via that channel to keep things clean.
Kind regards
Pure Card Team
I wasn't able to use the card it only…
I wasn't able to use the card it only sends you to a tech site where you are unable to make a purchase to the value of the card
Im happy to say that following a not so good review I was provided with helpful information which gave me a better understanding of how to use the card which increased my review rating..
Thanks very much to the team for their help
12. Juni 2026
Antwort von Purecard
Hello Mrs Johnson,
Thank you for taking the time to leave a review.
Pure Card is a virtual/digital card loaded with funds to spend and can be used online like any other Mastercard.
You can find the relevant card numbers via your login that you created to activate the card under the 'card info' tab, which you use at checkout like any standard transaction.
You can find out all the information needed on our help page here: https://help.purecard.com/ - or by contacting our customer service team directly.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
Antwort von Purecard
Hello William,
Thank you for leaving a review.
We're glad to hear you had a positive introduction to our services. Thank you for your kind feedback!
Kind regards
Pure Card Team
Easy to use and a nice bonus to have…
Easy to use and a nice bonus to have from switching accounts
5. Juni 2026
Antwort von Purecard
Hello Mark,
Thank you for leaving a review.
We're delighted you found our service easy to use and a nice bonus! Thank you for sharing your positive experience.
Kind regards
Pure Card Team
BT the company you can trust
Very easy to use on line having the security with BT behind me and a constant balance at hand so I know exactly what im spending. If I could I would top up and keep using. Thank you for my gift
12. Juni 2026
Antwort von Purecard
Hello Garry,
Thank you for taking the time to leave a review.
We are so glad to hear you find our online service easy to use and appreciate the security and balance tracking. Thank you for your kind words and for enjoying your gift!
Kind regards
Pure Card Team
Can't spend it cause they have put me…
Can't spend it cause they have put me to explain about the card by give me a number to call but they say phone back by nobody noes what is happening to this card
12. Juni 2026
Antwort von Purecard
Hello Shirley,
Thank you for leaving a review and sorry to hear you are having issues. If you would like to speak to a team member about your card, be sure to pop a call to 0344 879 1068, or email bt@purecard.com.
We will be happy to investigate your card and get you sorted out.
Kind regards
Pure Card team
Antwort von Purecard
Hello Samuel,
Thank you for taking the time to leave a review.
We appreciate your feedback on ease of use. We are always working to improve so we'll pass this along for you.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Rebecca,
Thank you for taking the time to leave a review.
We're glad you found it easy to use. Thank you for your feedback!
Kind regards
Pure Card Team
Antwort von Purecard
Hello EG,
Thank you for taking the time to leave a review.
We do understand that some customers would prefer a physical card, however on this occasion the Pure Card is only offer as a digital media. We're really sorry if that isn't the right fit for you.
If you need any help with your card, please do feel free to contact our customer service who will be happy to help. Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com.
Kind regards
Pure Card Team
Connection took almost 3 months but…
Connection took almost 3 months but reward card was still honoured. Easy to activate and use.
11. Juni 2026
Antwort von Purecard
Hello Rachel,
Thank you for leaving a review.
We are pleased to hear that once you got your card is was easy for you to activate and use.
Kind regards
Pure Card Team
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