Great to receive this gift from bt just a little disappointed that you can only go to the amount on the card i would have found it better if you could have added to items over the value i could have... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Pretty easy to set up card. I added it as a payment method on my Amazon account so it will be easy to make full use of it. It can’t be topped up or used as a part payment so selectively using it on my... Mehr ansehen
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This is appalling, you get offered a voucher as part of moving to BT Broadband and they then make it as complicated as they can to actually use it. Most companies use a simple voucher that can be... Mehr ansehen
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My experience with the BT Reward Card has been very positive. I was grateful to receive it from BT, and it arrived within a few days of becoming a customer. The card was easy to use, and because it’s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Pure Card is our brand for our prepaid solution. It is a Mastercard® prepaid card given to end recipients for a range of different reasons, including a customer reward or an employee benefits solution. Your card may be known as a different name where we have branded it on behalf of the client.
Kontaktinformationen
Vereinigtes Königreich
- purecard.com
3,5
Akzeptabel
2515 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent experience so easy to use and…
Excellent experience so easy to use and loads of places to spend your money
9. Juni 2026
Antwort von Purecard
Hello Andrea,
Thank you for taking the time to leave a review
We're so glad to hear you found it easy to use and enjoyed the variety of spending options. Thank you for your feedback!
Kind regards
Pure Card Team
Antwort von Purecard
Hello Kirk,
Thank you for leaving a review.
Thank you for your feedback. We will be sure to pass this along in order to make the service better.
Kind regards
Pure Card Team
great deal.
18. Juni 2026
Antwort von Purecard
Hello,
Thank you for your feedback.
We really appreciate that you are happy with your reward.
Kind regards
Pure Card Team
Easy to use, very Happy
My Pure Card experience was seamless. I was made aware when it was ready to use and the set up was straight forward. The funds are easily used online, I decided to use the reward for some long awaited literature that always seemed too costly. Very Happy!
9. Juni 2026
Antwort von Purecard
Hello Steph,
Thank you for leaving a review.
We are so pleased to hear that your experience was seamless and that you found the setup straightforward. It's wonderful that you were able to use your reward for some much-desired literature. Thank you for sharing your positive feedback!
Kind regards
Pure Card Team
My only issue is that there should be…
My only issue is that there should be an option for a physical card
18. Juni 2026
Antwort von Purecard
Hello Munny,
Thank you for taking the time to leave a review.
We do understand that some customers would prefer a physical card, however on this occasion the Pure Card is only offered as a digital media meaning it can only be used online.
We'll be sure to pass along your feedback for further consideration.
Kind regards
Pure Card Team
Holding my money for a payment which…
Holding my money for a payment which haven’t gone through. Because it’s taken so long to come back (despite me having proof from the company the payment hasn’t gone through) I have to now pay more to get what I needed in shorter time.
8. Juni 2026
Antwort von Purecard
Hello Toby,
Thank you for leaving a review and sorry to hear of the issues you are having.
If you would like us to investigate the funds pending on the card, please do feel free to get in touch with our customer service team who will be more than happy to help.
You can find our contact details here: https://www.purecard.com/help/contact
Kind regards
Pure Card Team
Antwort von Purecard
Hello Mr Beer,
Thank you for leaving a review.
We're glad you found it straightforward and easy to use. Thank you for your positive feedback.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Wendy,
Thank you for leaving a review.
We do appreciate your positive feedback! We're glad you found it easy to use.
Kind regards
Pure Card Team
Took a while to come through
Took a while to come through, but it did, very happy nice little perk and Im happy with BT thank you
1. Juni 2026
Antwort von Purecard
Hello Carly,
Thank you for taking the time to leave a review.
We are so pleased to hear you're happy with the perk and our service. Thank you for your patience and positive feedback!
Kind regards
Pure Card Team
Antwort von Purecard
Hello Stephen,
Thank you for leaving a review.
We do appreciate your positive feedback!
Kind regards
Pure Card Team
Antwort von Purecard
Hello Yvonne,
Thank you for leaving a review.
We appreciate your feedback. We're glad it was easy to activate and use.
Kind regards
Pure Card Team
Aged 82 I am unable to use a virtual card unaided
I am 82 years old. I also have essential tremor which gives me shaking hands making it extremely difficult to order things online. A virtual card is a nightmare. I will not be able to use it without help.
16. Juni 2026
Antwort von Purecard
Hello Mrs Taylor,
Thank you for taking the time to leave a review.
In this case the reward card is only offered in a digital format. It would be worth speaking to BT directly however, to see if they maybe able to offer an alternative so you have an easier time with the reward.
Kind regards
Pure Card Team
Antwort von Purecard
Hello Bukola,
Thank you for taking the time to leave a review.
Thank you for your wonderful feedback! We're so glad you found the card fun and easy to use.
Kind regards
Pure Card Team
Undecided
To be honest I have not used the card yet. The problem with the card being online is remembering when to use it. I would prefer something I can add to my google wallet. I would also prefer to be able to use the award as I want to and not be restricted by the affiliations of the card company.
15. Juni 2026
Antwort von Purecard
Hello Kate,
Thank you for taking the time to leave a review.
We do understand that some customers would prefer a physical card or a card that can be added to digital wallets, however on this occasion the Pure Card is only offer as a digital media. We're really sorry if that isn't the right fit for you.
If you need any help with your card, please do feel free to contact our customer service who will be happy to help. Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com.
Kind regards
Pure Card Team
Setting up the card was easy to do
25. Mai 2026
Antwort von Purecard
Hello Ann,
Thank you for taking the time to leave a review.
We are so happy the setup was easy for you! Thank you for your feedback.
Kind regards
Pure Card Team
The card is limited in that for a…
The card is limited in that for a digital card, it needs to be available to my digital wallet but that feature isn’t available.
15. Juni 2026
Antwort von Purecard
Hello Graham,
Thank you for taking the time to leave a review.
As of the moment we do not support digital wallets, however we have passed this feedback to our product team to investigate further.
We are sorry for the inconvenience.
Kind regards
Pure Card Team
Had the card and brought presents for…
Had the card and brought presents for my grandchildren. It was easy setting it up and using it.
25. Mai 2026
Antwort von Purecard
Hello Antony,
Thank you for leaving a review.
We are so glad you found it easy to use for your grandchildren's presents! Thank you for sharing your positive experience.
Kind regards
Pure Card Team
Antwort von Purecard
Hello,
Thank you for taking the time to leave a review.
We're so glad to hear you found it easy to use with your new TV! Thank you for your positive feedback.
Kind regards
Pure Card Team
The card was easy to use
The card was easy to use, and was so easy to make purchases with. It was just like using a normal bank card
27. Mai 2026
Antwort von Purecard
Hello,
Thank you for leaving a review.
We're so glad to hear you found the card easy to use for purchases. Thank you for sharing your positive experience with us!
Kind regards
Pure Card Team
Antwort von Purecard
Hello Jill,
Thank you for taking the time to leave a review.
Thanks for your positive feedback! We're glad you found our product easy to use.
Kind regards
Pure Card Team
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