This product is well engineered and went together well. It was packaged very well to avoid shipping damage. Every part is labeled with a sticker and the instructions are clear when you learn how the d... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
i purchase 3 umbrellas which were well built and beautiful...during a violent storm about 6 months ago two of them suffered broken arms...totally my fault! for not closing them beforehand.i kinda fix... Mehr ansehen
Unternehmen hat geantwortet
Great! 1 of 6 boxes in my order didn't arrive as scheduled. A replacement was shipped out the next day. The Purple Leaf team kept me informed of my order shipping status throughout the process. Asse... Mehr ansehen
Unternehmen hat geantwortet
Pretty good. Looks beautiful. The screens are easy to tear and the fasteners rust quickly but holds up to strong winds and perfect for about 10 people to comfortably relax with out many bugs. Sugges... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Gartenmöbel
- Barhocker-Lieferant
- Carports und Überdachungen
- Pavillonbau
- Wintergartenverkäufer
Vom Unternehmen geschrieben
PURPLE LEAF, Accompany for Longer. Brand Philosophy: Long-staying companionship, enduring longevity, and unchanging service, all these commitments have been embodied by our brand of PURPLE LEAF. In this volatility-themed era, we chase more than providing durable products but building our everlasting connection with our customers. Rather than a mere trademark, the brand has therefore become a faith, a banner, and an adherence of the intention to serve our customers with consistency and quality. Innovation and Quality: To secure the sustained support and service for every customer, PURPLE LEAF has continually innovated and polished every single detail during product design and development. Adopting cutting-edge technologies, applying premium materials, we strive to ensure every product to withstand the test of time and to become indispensable to customers’ lives. Customer Service: PURPLE LEAF deeply understands that the superiority in customer service is the very core to realize our commitments of long-staying companionship, enduring longevity, and unchanging service. So when customers come calling, we shall respond and provide a professional, attentive and efficient service to you no matter when and where.
Kontaktinformationen
Vereinigte Staaten
- purpleleafservice2@gmail.com
- purpleleafshop.com
4,6
Hervorragend
661 Bewertungen
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great quality product and price
Great quality product and price. Can't wait for warm weather and getting it set up.
14. Februar 2026
Antwort von PURPLE LEAF
We share your excitement for the warm weather! We are confident that once your setup is complete, it will be the perfect addition to your spring and summer days. Please don't hesitate to reach out if you have any questions during the installation process!
I needed a replacement canopy for my…
I needed a replacement canopy for my cantilevered umbrella. They helped me identify the proper one and made is super easy to order. They included an interview with how to remove and install the new one.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von PURPLE LEAF
Thank you so much for the fantastic feedback! We are also glad that the removal and installation guide made the transition easy for you. At Purple Leaf, our goal is to provide not just high quality parts, but the technical support needed to ensure your outdoor gear stays in top shape. Thank you for your trust.
Ordered the 12' x 16' louvered pergola…
Ordered the 12' x 16' louvered pergola in champagne. Only took about three days to be delivered by FedEx in six boxes. I had to wait a couple weeks until I had help to assemble. Assembly took about four to five hours over two days by one handy person and one not so handy person. Instructions were easy to follow if you are the type to follow instructions, which I recommend. We did have a couple damaged louvers, which upon contacting Purple Leaf customer care, were shipped out in just a couple days! We are more than pleased with our new patio cover, and highly recommend to anyone to purchase with no regrets. We are now set for our hot summers here in California! Tips: have all your tools and drills ready before starting project. And two extra people came in handy when putting legs into upright position. You'll also need two ladders at some point.
14. Februar 2026
Antwort von PURPLE LEAF
Thank you so much for sharing such a detailed and valuable review!
Your installation tips regarding tool preparation, the use of ladders, and having extra help for the uprights are incredibly helpful for our future customers. With this sturdy patio cover in place, it sounds like you are perfectly set for the hot California summer.
Thank you for your trust and for your high recommendation. Enjoy the wonderful shade under your new pergola!
I My husband and love our new lounges
I My husband and love our new lounges! They're very comfortable and look great on our patio!
13. Februar 2026
Antwort von PURPLE LEAF
Thank you for your support, and we wish you many more relaxing moments on your patio!
Antwort von PURPLE LEAF
Your recognition is our greatest motivation, and we look forward to continuing to provide high quality outdoor living solutions for you!
Antwort von PURPLE LEAF
Thank you for your support. We hope your umbrella brings you many more refreshing and relaxing moments outdoors!
Antwort von PURPLE LEAF
We sincerely apologize that our product description did not provide you with the clarity you expected!
At Purple Leaf, we strive to provide the most accurate and transparent product details. We are sorry to hear that any part of our description was misleading.
Could you please let us know which specific information (such as dimensions, color, material, or what was included in the package) caused the confusion? Your feedback is invaluable to us, and we will review and update the description immediately to ensure it sets the right expectations for all our customers.
I will assign a dedicated specialist to follow up with you directly regarding this matter.
Antwort von PURPLE LEAF
Thank you so much for the positive feedback!
Great Customer Service
Several years ago we purchased a base for our Purple Leaf umbrella. A metal part rusted out and I contacted Purple Leaf customer service. They responded quickly, friendly and resolved which part I needed immediately. The part was out of warranty, so I had to pay a reasonable cost for the part. It arrived quickly and I am back in business.
Excellent exchange of emails and a great level of concern for my issues in a respectful manner. Highly recommend them and their product. I offered a possible solution for the rusted out part that hopefully their designers will take into consideration!
10. Februar 2026
Antwort von PURPLE LEAF
We especially appreciate your recognition of our respectful communication and your valuable suggestion regarding the rusted part. We take user feedback very seriously, and your proposed solution has been shared with our design team for consideration in future product improvements.
Thank you for your high recommendation, and we are glad to have your umbrella base back in business!
Antwort von PURPLE LEAF
Your support is our greatest motivation, and we look forward to continuing to enhance your outdoor living experience in the future!
Very happy with the product
Very happy with the product
Putting it together took us a couple of hours but the box is great and saved my patio cushions in the rainy days !
10. November 2025
Antwort von PURPLE LEAF
Your satisfaction is the best validation of our product's utility. We wish you many more worry-free days on your patio!
Quality Products and Customer Support
The umbrella arrived quickly, and exceeded my expectations on its level of quality materials and construction. A missing piece was very quickly replaced, with great responsiveness and communications from Customer Support. A solid choice!!
10. Februar 2026
Antwort von PURPLE LEAF
Thank you so much for the 5-star review!
At Purple Leaf, we strive for excellence in both product quality and customer care. Thank you for choosing us as your "solid choice" for outdoor living!
It was everything I expected it to be
I recieved my order in good time. Easy to put together. Good product for the price
11. Februar 2026
Antwort von PURPLE LEAF
Thank you so much for the positive feedback!
Love the chairs
Love the chairs. Love the quality and the delivery was seamlessly easy. Easy to construct!
10. Februar 2026
Antwort von PURPLE LEAF
Thank you so much for the wonderful feedback!
It arrived on time & in good shape
It arrived on time & in good shape. It went well by following the instructions & all pieces were there. Very good product & hope it last a long time!!
10. Februar 2026
Antwort von PURPLE LEAF
Thank you so much for the positive feedback!
Regarding your hope for long-lasting quality, Purple Leaf is committed to using premium materials designed for durability. We look forward to our product being a part of your outdoor space for many seasons to come!
Super pleased with the speed and…
Super pleased with the speed and precise port that I need to fix my umbrella…
9. Februar 2026
Antwort von PURPLE LEAF
Thank you for your trust. We hope your repaired umbrella continues to provide the perfect shade for your outdoor space!
I had several questions about the…
I had several questions about the gazebos and multiple comparisons of model numbers. The team answered my questions which helped me decide on the model number
8. Dezember 2025
Antwort von PURPLE LEAF
We are thrilled that our support was helpful in your journey. We look forward to seeing how your new gazebo enhances your outdoor living!
Replacement Canopy Parts were Perfect
Replacement Canopy Parts were Perfect
We have 4 of cantilever umbrellas and love them. After a few years, we decided to replace them and the support team found my exact replacement part and color.
The customer service was excellent and they followed up to make sure the order went well. I also appreciated the manual shipping updates - I know that was extra work.
I'll be sure to recommend Purple Leaf to my friends and family.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von PURPLE LEAF
We also truly appreciate you noticing the manual shipping updates. While it requires extra effort, ensuring our loyal customers feel informed and supported is always our priority. Thank you for your kind words and for recommending us to your friends and family!
Excellent Communication and Service
Umbrella was damaged in high winds. Purple Lead were very communicative and helpful in not only providing a replacement part, but in showing me what would be needed to install it.
Successfully fixed our broken umbrella ! Thank you, Purple Leaf for life!
6. Februar 2026
Antwort von PURPLE LEAF
Your "Purple Leaf for life" comment is the ultimate compliment to our brand. We are honored to be your long term partner in outdoor living and look forward to supporting you for years to come!
Fantastic response by team
Fantastic response by team
To get us the correct replacement umbrella cover. Perfect fit!
5. Februar 2026
Antwort von PURPLE LEAF
Thank you for your kind words about our team's response speed. We hope you continue to enjoy the refreshed shade under your umbrella!
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