Been a customer of the product since 2017 and have seen the website and payment mechanism change quite a lot. Our last order was via the website using our iPad and a normal browser. The performanc... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My ferret loves Purrform. Lots of variety in flavours and treats and always good availability. I had one order where an incorrect item was sent, and getting this replaced was really easy. Customer se... Mehr ansehen
Unternehmen hat geantwortet
My two Maine Coons were fed Purrform by Breeders. I have continued this and they are now 3 years. Their is favorite is Rabbit. Company is very reliable as somebody who picks hers up from Purrform I... Mehr ansehen
Unternehmen hat geantwortet
I have a Bengal kitten and have now ordered my second lot of Purrform kitten food. He loves it and quickly clears the dish. I use small plastic tubs to create the correct portion and refreeze so it’s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
We believe that the benefits of a natural complete Raw cat food meat and bone diet far outweighs those associated with cooked and dry food. It is now widely accepted by many animal and veterinary professionals around the world that a raw food diet can have many health benefits over processed food. Your cat is able to digest and utilise the ingredients in raw food as this replicates what it would eat in the wild.
Kontaktinformationen
PO Box 604, WD5 5BP, Abbots Langley, Vereinigtes Königreich
- 0800 909 8099
- enquiry@purrform.co.uk
- purrform.co.uk
4,6
Hervorragend
333 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great packaging
Great packaging, really kept cold even though my delivery was after 5pm.my cat loves this food she as always eaten raw food but prefers this make to my previous brand.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you for your lovely feedback! We're so glad to hear your order arrived in great condition, even with a later delivery. It’s fantastic that your cat is enjoying the food and prefers it to your previous brand - that means a lot to us. We really appreciate you taking the time to share your experience!
My Maine Coon kittens love this food
My Maine Coon kittens love this food. Excellent quality and value for money. 5 🌟
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for your lovely 5-star review! 😊
We’re really pleased to hear your Maine Coon kittens are enjoying the food and that you’re happy with the quality and value.
We truly appreciate your support and hope they continue to love it!
Myself and my cat have been a customer…
Myself and my cat have been a customer of Purrform for 12yrs and joyfully counting.
He was weaned from kibble/wet pouches straight onto Purrform as soon as I got him home at 16wks and we have never looked back.
He is BY FAR the healthiest cat I have ever had.
He has none of the ongoing health issues his kibble/wet pack friends and all my previous cats experience. He doesn't even get fleas!
I find the food very easy to manage.
Because of his very happy tummy his little tray never smells and is so easy to keep clean.
The wonderful staff have always been a huge source of knowledge, information and when needed, back up. When im faced with a limited minded vet with a strong negative opinion of my choices.
I will never feed my cat anything other than raw and he will not eat anything but raw...feeding anything else is a recipe for a very sick cat and a very over paid vet!
In my humble 50yrs of having cats for companionship.
5. April 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for your incredibly kind and loyal support over the past 12 years—it truly means the world to us 💛
We’re absolutely delighted to hear how well your cat has thrived on Purrform since those early days. Stories like yours are exactly why we do what we do, and it’s wonderful to know he’s happy, healthy, and doing so well.
It’s also lovely to hear your feedback about our team—we’re always here to offer support and share knowledge whenever needed, so your kind words really mean a lot.
Thank you again for taking the time to share your experience and for being such a valued part of the Purrform family.
Warmest wishes to you and your boy 🐾
Best quality food, reliable delivery date
I was looking online for raw diet options for my cat; purrform has a well-designed website with lots of information and clear insight into what "raw diet" actually means for a cat, what it entails for the owner, and about the food range;
I tried the "trial boxes" to find out if my picky cat actually likes raw diet; the order process was simple & easy - and the delivery came spot-on on the day that it was promised.
It turns out that my cat (that refuses to eat ANY processed food) loves this raw diet; and veterinary publications support the fact that a raw diet is the closest you can come to a cats natural diet which includes all the aspects of a prey animal (muscle meat, offal, skin, bone, cartilage, fur) and therefore insures that the cat gets all the nutrients it requires to live a long and healthy life.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for sharing your experience!
We’re thrilled to hear that your picky cat has taken to our raw diet so well 🐾. It’s wonderful to know that the trial box helped you discover a diet that not only delights your cat but also supports their health naturally.
We’re also glad you found our website and ordering process clear and straightforward—making it easy for cat owners to provide a balanced, natural diet is exactly what we aim for.
Here’s to many happy and healthy mealtimes ahead! 🥰
Excellent choice and the food is…
Excellent choice and the food is perfect with very quick delivery.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for your kind review!
We’re thrilled to hear that you’re happy with your choice and that the delivery was quick and convenient. 🐾 It’s wonderful to know the food is a perfect fit for your cat!
We really appreciate your support.
Our 2 Siberian/Ragdoll cross kittens…
Our 2 Siberian/Ragdoll cross kittens won’t eat anything else. Great service and great quality.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for your lovely review!
We’re so pleased to hear your Siberian/Ragdoll cross kittens are enjoying their meals and won’t eat anything else—that’s the best compliment we could ask for 😊🐾
It’s great to know you’re happy with both the quality and the service as well. Thanks again for your support!
Great compnay - No downside!
Have been using Purrform to feed my two cats for eight years now, and there really is no downside.
- Order process is straightforward
- Product is delivered as agreed EVERY TIME
- Product is well packaged, and always frozen on arrival
- On the two occasions I've had to contact customer service, response is near-instant, friendly, courteous and helpful
- The product is good for the cats general health and teeth and best of all, the poo doesn't smell!
Genuinely one of the best companies I've had the pleasure of dealing with - I cannot recommend them highly enough!
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for taking the time to leave such a detailed and glowing review! 🌟
We’re thrilled to hear that you’ve been happy feeding your two cats Purrform for the past eight years. It’s wonderful to know that the order process, delivery, and product quality have consistently met your expectations, and that our customer service has been helpful whenever you’ve needed us.
It’s especially rewarding to hear that your cats are thriving, and that the little things—like less odour—make a real difference for you. Reviews like yours mean a lot to our team and inspire us to keep maintaining the high standards we aim for.
Thank you again for your continued support and for recommending us so highly. Your cats are lucky to have someone who cares so much about their health and happiness!
A Glossy Feline
My fussy Siamese enjoys this food and it ensures his coat stays in good condition
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much, Sara! We’re thrilled to hear your Siamese is enjoying the meals and that his coat is looking great, that’s exactly what we love to hear!
I am new to raw feeding & Purrform were…
I am new to raw feeding & Purrform were recommended.
The food is excellent quality & is always well packaged & delivered with care.
Thank you.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for your kind review! We’re delighted to hear that you’ve had a positive experience with us, especially as you begin your raw feeding journey. It’s great to know that both the quality of our food and our packaging and delivery have met your expectations. If you ever have any questions or need support along the way, we’re always here to help. Thanks again for choosing Purrform!
Easy web site to reorder
Easy web site to reorder
Our kitten loves this food and the chicken treats go down a treat, our vet said what ever we are feeding Ariel she doing very well on it! Happy
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for your lovely review!
We’re delighted to hear that you find our website easy to use for reordering—that’s exactly what we aim for. It’s even better to know that Ariel is enjoying her food!
Hearing that your vet is happy with how well she’s doing really means a lot to us. We’re so pleased to be playing a part in keeping her healthy and happy.
Thanks again for your support!
Delivery was great
Delivery was great - but sadly our cat will simply not eat the food. We have started as suggested with little amounts. We have even mixed it in with his regular wet food, but he simply spits out the raw :-(
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you for your review.
We’re really pleased to hear that your delivery experience was a positive one, but we’re sorry that your cat hasn’t taken to the food. We completely understand how disappointing that can be.
It’s great that you’ve already tried introducing it gradually and mixing it with his usual food — sometimes it can take a little longer for cats to adjust to raw, especially if they’re used to wet food.
Of course, we know every cat is different, and raw isn’t always suitable for all. If you’d like any further advice or support with transitioning, please don’t hesitate to get in touch — we’d be very happy to help. 🐾
Sadly my elderly rescue cat did not…
Sadly my elderly rescue cat did not like this product at all. I think it is the fact that it is more of a mousse consistency as the fresh meat one she is currently eating is more chunky maybe?
The product itself is however very satisfying and well packed and presented but I did want a change for her myself. Hey ho, that's cats for you isn't it, fussy little devil's ........Pam Hall and Willow, little black bombay. x
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you for taking the time to share your feedback, Pam, and for giving Purrform a try with Willow.
Our recipes are made from ground meat and bone, rather than a mousse-style texture, but we do appreciate that the consistency can be a little different from other raw foods and some cats can take time to adjust. When introducing a new diet, we usually recommend transitioning gradually by mixing the new food with the current one over several days, which can often help with acceptance.
We’re really pleased to hear that you were happy with how the product was packed and presented. If you’d like any advice on transitioning Willow to a new food, please feel free to get in touch with us at support@purrform.co.uk and we’d be very happy to help.
One of my cats has IBD
One of my cats has IBD. The only raw food she will eat is Purrform. She came to me when she was 2 and has always had a problem. She has been having good quality,
grain free cat food but a few months ago I introduced
Purrform and it has made a lot of difference. She is now putting on weight and is much livlier. I am so pleased with Purrform.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for sharing your experience. We’re really pleased to hear that introducing Purrform has made such a positive difference for your cat. It’s wonderful to know she’s gaining weight, feeling livelier, and enjoying her meals.
We understand how challenging it can be when a cat has ongoing digestive issues, so it means a lot to hear that Purrform is the raw food she’s happy to eat. Thank you for trusting us with her diet and for taking the time to leave such a thoughtful review.
Great delivery option from purrform
Great delivery option from purrform. Food always comes frozen, well packed and fresh. My cat loves the rabbit and bone adult best of all, he gorges on it.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for your kind review! We're delighted to hear that you're happy with the delivery and that the food arrives frozen, well packed, and fresh every time.
We really appreciate you taking the time to share your experience and for choosing Purrform for your cat’s meals.
I have a 17 year old rescue foster with…
I have a 17 year old rescue foster with hyperthyroid and suspected ibd. Shes been with me for nearly 12 months. She came with really terrible diarrhea. Vet advised all the gastro diet foods from Hills/Royal Canin etc - nothing worked, still awful for us and for poor Molly. After 3 months we switched to raw. We tried a few different ones but Purrform seems to have done the trick . Molly really loves this product much better than any of the others we have tried. She is a very slow and ponderous eater-going back and forward to her bowl so we have learnt to only put down her food in small amounts but quite often so it does not go 'off'. Recently 'advised' by the vet to get her back onto commercial gastro food for 'safety' reasons-bad bad mistake! Stinky and runny poops from the get go. Never again-back to Purrform for me and Molly. She loves all the rabbit versions but when she goes off them for a while the chicken ones fill the gap. Whilst I am aware it does not suit every cat nor every owner we are both very grateful to Purrform,
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for taking the time to share Molly’s story with us. 🐾
It’s wonderful to hear that after such a difficult start, you were able to find something that works for her. Supporting cats with sensitive stomachs can be incredibly challenging, so we’re really pleased that Purrform has helped improve Molly’s digestion and that she’s enjoying her meals — especially the rabbit recipes!
Molly sounds like a very special girl, and it’s lovely to hear how attentive you are to her needs, from adjusting portion sizes to finding flavours she enjoys when her preferences change. Stories like this mean a great deal to us.
Thank you for giving Molly such dedicated care and for trusting Purrform as part of her diet. We’re wishing you both all the very best. 💛
Excellent quality!
Always arrives on time, in good condition. My cats absolutely love it, especially the rabbit! They are full of energy and fit and healthy, fantastic fur, and no stinky poops!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you so much for your wonderful review! 🐾
We’re thrilled to hear that your cats are enjoying their Purrform meals and thriving on the rabbit — it’s fantastic to know they’re full of energy, healthy, and happy. Hearing that they’re fit, have great fur, and no “stinky poops” really makes our day!
We truly appreciate your support and look forward to keeping your furry friends happy and healthy for many more meals to come.
Been using them for 2.5 years and…
Been using them for 2.5 years and always had a great experience. Good quality, timely delivery and prompt customer service.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you for your wonderful review, Henna! ⭐
We’re delighted to hear that you’ve had a great experience with us over the past 2.5 years. It’s fantastic to know that you’re happy with the quality of our products, our delivery service, and the support from our customer service team.
We truly appreciate your continued support and loyalty — it means a lot to us. Thank you for choosing Purrform! 😊
When I call the advisors go above and…
When I call the advisors go above and beyond and feel I have my questions answered
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you for your lovely review, Linda! ⭐
We’re so pleased to hear that our advisors have been able to answer your questions and go above and beyond when you call. Providing helpful and supportive service is very important to us, so your kind feedback really means a lot to the whole team.
Thank you for taking the time to share your experience and for supporting Purrform! 😊
Staff very friendly and helped me…
Staff very friendly and helped me getting boxes to my car. 100% positive costumer experience.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you for your wonderful review! We're delighted to hear that our team was friendly and able to help you get your boxes to your car. Providing a positive customer experience is always our goal, so it’s great to know we delivered. We really appreciate your support and look forward to seeing you again soon! 😊
Need to change the courier service.
Can't fault the CS from previous experience and love the products. Ive been a lotal customer for way over 12 months now, but the issue still persists. I never had an issue with my deliveries until you started using Yodel. DPD never let me down. Now I'm still paying £5+ to nominate a day in know ill be in but they never deliver. My most recent delivery was a day late and my current delivery is now a day late too. I've not even had a notification from the courier. Please change back to DPD as default.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Purrform
Thank you for your continued support and for taking the time to share your feedback. We’re really pleased to hear that you’ve had great experiences with our customer service and that you love our products – your loyalty over the past year truly means a lot to us.
We’re very sorry to hear about the recent issues you’ve experienced with your deliveries. We completely understand how frustrating it must be to pay for a nominated delivery day and then not have your order arrive as expected, especially when you haven’t received updates from the courier.
Your feedback regarding the change from DPD to Yodel is really valuable, and we will make sure this is passed on to the relevant team for review.
Thank you again for your honest feedback and for being a loyal customer — we truly appreciate it. 🙏
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.