I’ve ordered a few times from Quince. Orders arrive very fast. A recent order went missing and I was really worried as I needed the items for a sudden trip abroad. Sofia at Quince turned things aroun... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was having trouble navigating the Quince website as I am visually impaired. Heather, a customer support agent, was amazing. She helped me order what I wanted. She did it with patience, knowledge, an... Mehr ansehen
Quince offers beautifully made clothing made from high quality fibers. Their customer service agents are helpful and resolve issues quickly. You'll look great and get many compliments when wearing the... Mehr ansehen
Unternehmen hat geantwortet
I slept in my European Linen Deluxe Bedding for the first time last night, it was gorgeous . You can feel the quality and the softness is divine. I bought dusty mauve which is a beautiful muted shade.... Mehr ansehen
Unternehmen hat geantwortet
4,8
Hervorragend
5076 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 22 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great help from Lilia who with even…
Great help from Lilia who with even limited information was able to facilitate my return
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Berkeley, thanks so much for sharing this! We're happy Lilia was able to get your return sorted out, even without all the details. We'll be sure to pass along your feedback. We truly appreciate you choosing Quince and hope to see you shopping with us again soon!
Sarah was awesome
Sarah was awesome. She immediately identified the problem and offered a good solution.
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi D. Ng, it's wonderful to hear that Sarah was able to quickly identify the issue and find a solution that worked for you! We'll be sure to pass along your praise. Thank you for recognizing her efforts!
Haven’t found a better company
Haven’t found a better company! Sustainable fashion! Amazing customer service.
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Brooke, what an amazing compliment! It means so much that you appreciate our approach to fashion and the care our team puts into customer service. Thank you for supporting Quince and for sharing the love!
Just great products and great service
Just great products and great service! Easy ordering, easy returns...I just LOVE this site.
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Diane, thank you so much for the love! We're thrilled that you've had such a great experience with our products and service. Shopping should be easy from start to finish, and we're happy that's been your experience with Quince. We appreciate you being here!
Quince is just one of my favorite companies
Quince is just one of my favorite companies out there! I absolutely love all of their products, company ethics, and amazing customer service too!
25. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Human Up, this is such a wonderful compliment! We're thrilled to be one of your favorite companies and love that you appreciate not just our products and customer service, but also the values behind what we do. Thank you for being part of the Quince community and for taking the time to share your experience!
I heard about the Quality for Good Value at Quince from Kelly Corrigan …
I heard about Quince from Kelly Corrigan, who I know from her PBS show, "Tell Me More." and now she is doing a Podcast called, "Kelly Corrigan Wonders." The way she describes the quality of fibers, manufacturer of the items, and working with the company made me decide to put my travel wardrobe in their hands. Now, I'm back for winter/fall items. The quality, colors, fit, quick delivery and problem resolution has me saying I am a loyal customer.
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Elizabeth, what a pleasure to hear how you discovered Quince! We love that you trusted us with your travel wardrobe and have now come back for your fall and winter favorites. Knowing that everything from the quality and fit to delivery and customer service has kept you coming back means so much to us. Thank you for making Quince part of your wardrobe!
Clothes are wonderful quality
Clothes are wonderful quality, just ordered a bunch more. Returns are easy and customer service reps are super helpful.
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Flash, thank you so much for coming back to shop with us! We're thrilled you're loving the quality of our clothes and that our team has made returns easy whenever needed. We hope your new order is full of pieces you love just as much!
Excelent customer service and products!
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Lisa, thank you for the great review! We're thrilled that both our products and customer service have met your expectations. We appreciate you choosing Quince and hope you continue to enjoy everything you purchase from us!
Lost Gift Card Email
I lost my gift card email and contacted customer service through chat. My email was quickly resent. Perfect experience!
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Wendy, we're so happy our team was able to get your gift card email resent so quickly! Losing an email can be frustrating, but getting it back shouldn't have to be. Thanks for reaching out and sharing your experience with us.
Irisa was a 10/10
My agent, Irisa, was very quick with a resolution and made sure to help me fully from start to finish.
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Kaitlin! A 10/10 for Irisa, we love to hear that! It's wonderful to know she was able to resolve everything quickly and made sure you felt taken care of throughout the entire process. We'll be sure to pass along your praise to her. Thank you for recognizing her efforts.
I had great experience
I had great experience.
The quality was great and I had a really pleasant experience while getting the size exchange.
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Gagan, thank you for sharing your experience! It's great to hear you're enjoying the quality of our products and that your exchange went smoothly. We want you to love both what you order and the experience that comes with it. We appreciate you choosing Quince!
Tracking a delivery I don’t appreciate the fact that in…
I don’t appreciate the fact that in order to track a delivery, I need to download the app and provide personal information.
I was not given any information on the carrier.
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Louise, we're sorry for the frustration with tracking your delivery. We want to clarify that you can track your order directly through the carrier's tracking link without downloading an app or providing additional personal information. We've requested a few additional details so we can look into this further and assist you!
The company does everything well
The company does everything well Most customer service experiences aren't so teriffice but I had an unusually wonderful exoerience with customer service. The agent made a mixup and tangle easy to understand and he sraightened everything out for me wit a very nice personality. What a pleasure: Arlene Meyers
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Arlene, thank you so much for your lovely review! We're happy to hear our team was able to clear up the confusion and get everything sorted out for you. Making things easier for our customers is what we're here for, and we really appreciate you taking the time to recognize the service you received!
A pair of earrings were stuck in "out…
A pair of earrings were stuck in "out for delivery" for a few days and I couldn't get answers from VEHO so Quince sent me a replacement right away. Great customer service.
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Jenny, we're sorry your earrings got held up in transit, especially when you weren't able to get answers from the carrier! We're so glad our team could step in and get a replacement arranged right away. Thanks for giving us the chance to make things right, and we hope you love your earrings!
Great customer service!
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Nazie, thank you so much for your kind words! We're happy to hear you had a great experience with our team. Providing helpful, friendly service means a lot to us, and we truly appreciate you taking the time to share your feedback!
The customer service provided by Quince…
The customer service provided by Quince was above and beyond!
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Shirley, thank you so much for your wonderful feedback! We're so happy to hear our team went above and beyond to help you. That's exactly the kind of experience we want every customer to have, and it means a lot that you took the time to recognize their efforts. We truly appreciate your support!
Really great return process and great…
Really great return process and great quality.
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Lauren, we're so glad to hear you're happy with the quality of your purchases and that your return was a breeze! We know returns aren't always the most exciting part of shopping, so we're happy we could make the process simple and hassle-free. Thanks for sharing your experience!
Damaged product
I received an order that had leaked product. The agent helped by viewing pictures and ordering a replacement immediately. Offered refund or replacement. Great customer service!
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Jane! We're so sorry your order arrived with a leaking product, but we're glad our team was able to step in and get a replacement arranged so quickly. Thank you for taking the time to recognize their efforts. We really appreciate your kind words and hope your replacement arrives just as it should!
Quince customer service is first-rate…
Quince customer service is first-rate and their clothing is highest-quality
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Annie, what a wonderful compliment! We're thrilled that both our clothing and customer service have made such a great impression. We put a lot of care into the quality of our products and the experience we provide, so hearing this is incredibly rewarding. Thanks for choosing Quince!
Great products and even better customer…
Great products and even better customer service!
26. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von quince.com
Hi Mle, we love hearing that you're enjoying our products and that our team has made your experience even better! Great customer service is just as important to us as the quality of what we offer, and we're happy we've delivered on both. Thanks for taking the time to share this!
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.