Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Honestly, it was the thorough and thoughtful responses of Dylanni Ashlin Hawks that made all the difference. Ms. Hawks was knowledgeable, patient, and clearly explained her responses.
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was... Mehr ansehen
Unternehmen hat geantwortet
Wait time was not too long. I needed help understanding how to do a number of activities on my account. Everything was accomplished while interacting with the CSR and I was given directions on how t... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktinformationen
New York, Vereinigte Staaten
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,6
Hervorragend
1092 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent customer service
Excellent customer service. I received the information I needed and am very satisfied.
14. August 2026
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The person that helped me was very kind…
The person that helped me was very kind and patient with me. I didn’t feel rushed or that I was a burden.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so glad to hear that our team was able to provide you with kind and patient assistance. It's wonderful to know you felt comfortable and valued during your interaction with us!
Great First Experience with Raisin
Great customer service! I called Raisin with a question, and the representative was friendly, helpful, and professional. Very satisfied with the service.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you for your fantastic 5-star review! We're so pleased to hear that you had such a positive experience when you contacted us. It's wonderful to know that our representative was able to assist you effectively and professionally.
Great Customer Service
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was quick and decisive which is always a good trait for a business handling your money. Great job clearing this up so quickly.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're glad we could quickly resolve the bonus crediting issue for you. We appreciate your understanding and are committed to handling your finances with efficiency and care. Thank you for your positive feedback!
Very professional and knowledgeable.
Very professional and knowledgeable.
Highest quality service provided!
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you for sharing your kind words.
I made a transfer mistake but support…
I made a transfer mistake but support help me quickly and efficiently. Great job!
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're glad our team could assist you quickly and efficiently with your transfer. Thank you for your kind words!
Ease of use of the website
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're glad to hear you found our website easy to use. We appreciate your feedback.
Great experience
She was friendly and professional, and helped me resolve everything I called about. Thanks!
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so glad to hear our team member was friendly and professional, helping you resolve everything. Thank you for your kind words!
Nate was a Great Help
Nate was a Great Help. Thank You -- Peter
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We are so glad to hear Nate provided great assistance. We appreciate your kind words!
Jack O'C was knowledgeable
Jack O'C was knowledgeable, patient and very helpful.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We are so pleased to hear that you had such a positive experience with Jack. Thank you for sharing your kind feedback!
The agent who helped me was very…
The agent who helped me was very professional and helped and guided me with patience.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so pleased to hear that our team was professional and patiently guided you. We appreciate you sharing your positive experience!
Your great employee Raven did a…
Your great employee Raven did a fantastic job of helping me recover my information needed for a temporary suspension put on my RAISIN account by my own bank not releasing my funds until twelve days after they deposited my check.
Raven was calm, patient, and very pleasant to me during this stressful period and I appreciated her kindness and professionalism.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We are happy to hear that Rayvnn provided such excellent support during a challenging time. It is wonderful to know their calm and professional approach helped you. We appreciate you sharing your positive experience with us.
Customer service rep had the answer to…
Customer service rep had the answer to my question immediately and was very professional. It was an informational and quick interaction.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so pleased to hear that your interaction with our customer service team was both informative and efficient. We appreciate you sharing your positive feedback!
Tylan was Awesome
Tylan was Awesome! He was thoroughly knowledgable, polite and worked through my issue in a positive manner!
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're thrilled to hear that Tylan was knowledgeable and helpful in resolving your issue. Thank you for sharing your positive experience!
First time help
Jack took my call this morning and was very helpful. I was a little nervous about my first time transaction. Jack listened to my questions and concerns then answered them to my satisfaction. Well done Jack, I appreciate you and your professionalism.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so happy to hear that Jack provided such a positive experience for your first transaction. We always aim to ensure our customers feel comfortable and well-informed. Thank you for sharing your kind words!
I just was assisted by Corbin
I just was assisted by Corbin, What a delight he was. He helped me tremendously. Thank you.
Gail
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so happy to hear that Corbin provided such tremendous assistance. We appreciate you sharing your positive experience with us!
Routing number change
As I explained to Jack. You are the only bank i do business with that requires multiple steps to change a routing number. You have to remember that older account holders are not as savvy with a computers
Jack explained the reasoning and was very patient as he walked me through the steps that the bank requires.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We appreciate your feedback regarding our routing number change process. We understand that navigating digital procedures can be challenging for some of our account holders, and we are always looking for ways to simplify our services. We are glad that Jack was able to assist you patiently. Your insights help us improve our customer experience.
Easy & fast communication to change our…
Easy & fast communication to change our home address
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so glad to hear that changing your home address was an easy and fast process for you. Thank you for sharing your positive experience!
My experience x 3 conversations, maybe 4
Thought I already responded but will do, again..
Professional
Patient
Informative
Attentive
Do not remember the different dates so just slotted in July not sure of days
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so happy to hear your positive feedback! We truly appreciate you taking the time to share your experience with us, highlighting our team's professionalism and attentiveness.
Great customer support—clear…
Great customer support—clear information, friendly and knowledgeable.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're glad to hear our team provided clear, friendly, and knowledgeable support. We appreciate your kind words!
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