Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The associate was Pleasant and clarified the situation. My email said my CD was set to renew. Upon inspection of my account and I could only find it in the historic section, my CD was placed by Hano... Mehr ansehen
I have been dealing with Raisin for years now. I like the fact that you can actually call them and find someone to talk to. They are always been patient and helpful to me as a customer. I feel comfort... Mehr ansehen
I am so happy that I found "Raisin" that operates an online marketplace banking services! When I call they actually answer the phone and no waiting on hold for a long time like most banks customer ser... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktinformationen
New York, Vereinigte Staaten
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,5
Hervorragend
971 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Simply excellent and fabulous with…
Simply excellent and fabulous with highest quality of service & info. Thank you a ton, Wendy!
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We are so glad you enjoyed your experience with us and appreciate your kind words about our service and information. We will ensure Wendy receives the recognition she deserves. We truly appreciate you sharing your positive experience!
EASY TO WORK WITH
EASY TO WORK WITH, QUICK RESPONSE TIME AND VERY ACCOMODATING
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so glad you found us easy to work with and appreciated our quick responses. Thank you!
Ashley was kind, helpful, and patient…
Ashley was very helpful and patient assisting me with a change on my account. I asked her if she could walk me through each step, and she helped with a great attitude and kindness. She is an asset to your company!
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We are so glad to hear our team provided such helpful and kind assistance. We will ensure Ashley receives the recognition she deserves. We truly appreciate you sharing your positive experience!
Simple request done in seconds!!!
I called Raisin today to do a simple change on my HYS account in reference to a small error regarding my "beneficiary" on the said acct. The lady I spoke to completed my request in about ten seconds! Try that with Chase Bank!!!
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We are so glad to hear we could assist you quickly and efficiently with your beneficiary update. We appreciate your positive feedback!
Jack was absolutely wonderful
Jack was absolutely wonderful. First, I did not have to wait on hold. Then he was so kind and competent and patient.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so happy to hear about your positive experience! We appreciate you sharing your kind words about our team member.
First Experience
This is my first experience with Raisin and I am extremely impressed with the level of customer service you provide.
Thank you
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so happy to hear about your positive first experience with us! We truly appreciate you sharing your kind words.
I was nervous to use this online…
I was nervous to use this online platform for my $ but it has been amazingly easy to work with and communication is great. What a relief. Thank you !!
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so glad to hear we could provide such an easy and communicative experience for you. Thank you for your kind words!
immediate corrective help
There was a very short wait time after making my selection from the automated menu for help. Astou was exceptionally helpful in immediately cancelling a transfer request that I had made in error! I'm very thankful for her compassionate response. I was then able to make the correct transfer request.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We are so happy to hear about your positive experience and that we could assist you efficiently with your transfer request. Your kind words are truly appreciated.
Accrued interest vs total balance
The accrued interest isn’t reflected in the total balance. Kinda confusing!
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We appreciate your feedback regarding the interest display. We are reviewing this to improve clarity for our customers.
The customer service was amazing and…
The customer service was amazing and how quick they were to resolve my issue was amazing!
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so glad to hear our customer service was amazing and resolved your issue quickly. Thank you for your kind words.
Efficient telephone service
Dylanni Hawaks was helpful in confirming my online savings account information, including balances and interest rates.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear we could assist with your online savings account details. Thank you for sharing your positive experience!
Joshua has explained everything to me.
Joshua has explained everything to me.
There was a temporary hold on my account but it was released.
Told me how to work with the ssytem for CD and nonrenewal
Told me how cash account works.
I now know how to use all the features of Raisin.
Thank you Joshua
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so glad to hear that our team was able to provide such clear and helpful explanations regarding your account and all of our features. Thank you for your wonderful feedback!
Nate was excellent at explaining how…
Nate was excellent at explaining how the APR works in your high yield savings accounts. I love your company and have told many people about you.
Thank you,
Jody Helgerson
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so glad to hear you had such a positive experience with us and appreciate you sharing it with others!
Wonderful experience!
My entire experience with Raisin has been very pleasant. It is wonderful to be able to easily move my funds around to take advantage of higher interest rates.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so glad to hear you're enjoying the ease of managing your funds to achieve higher interest rates with us! Thank you for your positive feedback.
Great Experience
It's always a pleasure working with the Raisin representatives. Very pleasant and friendly!!
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We are so happy to hear you enjoy working with our representatives. We appreciate your kind words!
The representative understood exactly…
The representative understood exactly what I needed and was able to walk me through how to find it online. Very friendly and knowledgeable.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're so glad our representative could provide such clear and friendly assistance. We appreciate you sharing your positive experience with us!
Fast and efficient
Fast and efficient service. Added beneficiary without issue
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're glad to hear we could assist you efficiently and without issue. Thank you for sharing your feedback
Warmth and questions answered clearly
Warmth and questions answered on
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We are delighted you felt well-informed and cared for. We appreciate your kind words.
Excellent phone call customer service
Excellent phone call customer service.
The representative went the extra mile to be sure my need was met.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're glad to hear our representative provided excellent service and went above and beyond. Thank you for your kind words!
ALWAYS VERY FRIENDLY & HALPFULL
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We are so glad you had a great experience. Thank you for your five star review!
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