Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... Mehr ansehen
Unternehmen hat geantwortet
Rayvnn(Raisin support) She was professional,sweet and answered 3 questions in a clear understandable manner that helped me make my decisions in a timely manner. She should be a trainer for your sup... Mehr ansehen
Unternehmen hat geantwortet
The associate was Pleasant and clarified the situation. My email said my CD was set to renew. Upon inspection of my account and I could only find it in the historic section, my CD was placed by Hano... Mehr ansehen
Unternehmen hat geantwortet
First of all, Eric was able to resolve my issue quickly and efficiently even putting up with my limit computer knowledge. Secondly, he was very pleasant and a pleasure to work with. Great job Eric!!... Mehr ansehen
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
New York, Vereinigte Staaten
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The representative was very helpful and professional. My questions were answered, and I felt confident that if I called in the future, I would receive similar treatment.

Antwort von Raisin U.S.
Great customer service as always!

Antwort von Raisin U.S.
Very easy to understand products offered, and very easy to set up transfer from an external account. Very impressed with the speed of the transfer! I like the simplicity of using Raisin.

Antwort von Raisin U.S.
Talking to a live voice who always helps me

Antwort von Raisin U.S.
I started a few years ago with Raisin and have been very pleased with all of the processes. Once the initial registration is done and you set up your CDs, the process for renewing or switching CDs is exponentially quick. I have some CDs that expired and I was able to start new CDs in 6 minutes online. Very smooth process!

Antwort von Raisin U.S.
Needed a simple change done in mailing of tax documents. It was done quickly through a phone call. The negative is that I could not figure out a way to do it through my online account.

Antwort von Raisin U.S.
Competitive Interest rates, easy to use website, and good customer service!

Antwort von Raisin U.S.
Great and solid investment tool for high yield savings accounts.

Antwort von Raisin U.S.

Antwort von Raisin U.S.
I do not appreciate having the CASH ACCOUNT as it creates confusion and transaction delay.
Also, it takes several calls and emails to resolve a simple question or concern. Why?

Antwort von Raisin U.S.
Great platform, allowing for one stop shopping for higher interest savings accounts

Antwort von Raisin U.S.
I Love love love the Raisin team. Trustworthy and friendly and helpful! Thank you!

Antwort von Raisin U.S.
I have been a member of Raisin now for about 2 years. The banks under the Raisin umbrella are all FDIC insured and offer some of the best saving and CD rates available. Depositing and withdrawing is made very easy with Raisin. I highly recommend Raisin to anyone that is currently making only .25% to 3% on their money in their own banks or institutions. Give it a try and see how easy making and moving money can be.

Antwort von Raisin U.S.

Antwort von Raisin U.S.
Very good fast reliable professional..

Antwort von Raisin U.S.
I've had an account with Raisin for at least two years now. Last month, I arranged to transfer money from my external savings account into my Rasin cash account so I could put it into a high-yield savings account. When I logged in a few days later to move the money into an interest-bearing account, I was locked out and could not access any part of my account. I received an email that told me I had to follow a link to reconfirm my identity. The link asked me to agree to allow a third-party software to access my personal information and use it to "improve its platform and services." I contacted customer support and told the agent that I was not comfortable with doing that and would not accept the condition. She said it was the ONLY way to verify my identity, which is absurd since I didn't have to do that to open the account. She also wouldn't tell me why the account had been locked. She acknowledged that my recent funds transfer was in the noninterest- bearing cash account. She offered no solution to the impasse, so I told her to close the account and return all of my funds to my external bank account. I have repeatedly checked on the status of my funds and now, nearly a full week later, they are still not returned. Today, I received the notice finally that the transfer to my external account had been arranged, and that it could take an additional 5 to 7 business days to be completed. I cannot recommend this banking platform. They are not transparent and gaining access to my funds is more difficult than it should be.

Antwort von Raisin U.S.
My phone call regarding questions about maturing CD's was quickly answered with good knowledge and without hesitation.
I have entrusted Raisin with my savings for quite some time now and have come to really appreciate the fact that I can use one platform to access many banks offering top interest rates in FDIC insured accounts, while being able to spread out the risks keeping balances just under the insured limit of 250K with each of your participating banks.
One of my ever growing concerns is the security of my savings both online and at local banking institutions. Given the advances in AI and a growing global level of nefarious actors who remain out of reach from the justice system, who are forever increasing at an alarming rate and getting more sophisticated all the time, this issue should be paramount in your companies priorities.
Your business model is brilliant but you must do more to convey your shared concerns and what you're doing to ensure that every customer is protected, and given the tools to mutually ensure those protections.
Peter in Western Massachusetts

Antwort von Raisin U.S.
Easy to sign up, fast transfer of money (no need to verify like other sites which use push-pull money)

Antwort von Raisin U.S.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.