Raisin U.S. Bewertungen 

The agent who helped me was very professional and helped and guided me with patience.

Your great employee Raven did a fantastic job of helping me recover my information needed for a temporary suspension put on my RAISIN account by my own bank not releasing my funds until twelve days after they deposited my check.
Raven was calm, patient, and very pleasant to me during this stressful period and I appreciated her kindness and professionalism.

Customer service rep had the answer to my question immediately and was very professional. It was an informational and quick interaction.

Tylan was Awesome! He was thoroughly knowledgable, polite and worked through my issue in a positive manner!

Jack took my call this morning and was very helpful. I was a little nervous about my first time transaction. Jack listened to my questions and concerns then answered them to my satisfaction. Well done Jack, I appreciate you and your professionalism.

I just was assisted by Corbin, What a delight he was. He helped me tremendously. Thank you.

Gail

As I explained to Jack. You are the only bank i do business with that requires multiple steps to change a routing number. You have to remember that older account holders are not as savvy with a computers
Jack explained the reasoning and was very patient as he walked me through the steps that the bank requires.

Easy & fast communication to change our home address

Thought I already responded but will do, again..
Professional
Patient
Informative
Attentive
Do not remember the different dates so just slotted in July not sure of days

Great customer support—clear information, friendly and knowledgeable.

Customer service was really responsive and took care of my inquiry in a timely fashion.

Dylanni H. was patient and explained every step to me. She stayed with me until I was sure that I got what I needed.

wENDY WAS PATIENT, KNOWLEDGEABLE AND HELPED ME ACCOMPLISH ALL i NEEDED TO DO.

Very easy to setup, and connect with my external bank and get started. I also appreciate their helping me get the first time setup promotion even though I originaly over looked it. They have really good support!

Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work with. Your platform allows instant transfer from savings to cash account but does not allow instant flow from cash to another account.???? Tks Ken

The very patient and understanding provided by your staff.

Dlanni made my issue a non-issue in about 5 minutes. She was very professional, knowledgeable and efficient. I was confused and concerned and Delanni took all of that away with her confident attitude. She was a pleasure to work with.

I have nothing but praise for the Raisin platform & their team of helpful professionals. I am fortunate to have learned about Raisin 3 1/2 years ago. I recently had a disturbing issue with entering a new beneficiary on my account. I will not sugar coat this problem. However, the customer rep I was fortunate to deal with, Astou, was gracious, understanding, helpful. She solved my problem. Another fine employee, Connor, contacted me about the final resolution of my issues. He made no excuses. He simply explained the situation & how it was remedied. Both of these employees deserve to be commended. They have reinforced my decision made 3 1/2 years ago to invest my retirement funds on their platform. One of the best decisions I have ever made. Thank you to Raisin & all their sincere, dedicated employees.

I have always found Raisin employees to be top notch in assisting me with any questions or help that I need…as was the case today.

My experience was very delightful. Ethan was able to answer all of my questions immediately and I can tell he is very knowledgeable with your products as well as your system. You could not ask for a better representative for your company. What a pleasure in todays market.