Paid for a Saturday delivery, was given time slot, then when time was getting nearer,said driver was running late, waited again only to get a text saying driver couldn’t find address ( lived here 30 y... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
29th october we had jamie deliver our fridge today , he was really good. Phoned before he arrived , brought yhe item i to the house and gave clear i structions on how long to leave the item before pl... Mehr ansehen
Due to problems there end I did not get my order on the day specified however they did make sure I got it the next day on a Saturday which normally cost a lot it arrived early morning in pristine c... Mehr ansehen
Quick & easy ordering with prices that are not to be beaten 10/10. Ordered late on Sunday afternoon, dispatched on Monday and with Next day delivery arrived at 9.45am. The delivery guys were fantast... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 1960, RELIANT have over 60 years’ experience in supplying the latest home electrical equipment at great prices and supported by first-class customer service. As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we deliver, install and support with product knowledge throughout the customer journey and that’s why they keep coming back to us. We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms. We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry. At Reliant we have excellent relationships with the leading electrical suppliers, enabling us to offer the top brands for televisions, washing machines, dishwashers, fridges, freezers and many other electrical items. We’re proud of the service we deliver across each team and that’s down to our people, highly capable colleagues, fully committed to customer satisfaction.
Our Promise
Free Delivery + Free Warranty + Price Match
Kontaktinformationen
GRANARY BUILDINGS, MYTHOP ROAD, FY4 4XB, BLACKPOOL, Vereinigtes Königreich
- 0330 057 7142
- customer.service@reliantdirect.co.uk
- reliant.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 68 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great customer service.
Really speedy delivery. Driver (Dean) was so polite and friendly. What a great customer service, WELL DONE 👏
Friendly delivery man and he was happy…
Friendly delivery man and he was happy to help.
Easy to order online
Easy to order online. Quick delivery with excellent delivery time information. 100% brilliant service.

Antwort von Reliant
Unsatisfactory delivery
The delivery drivers just left me to unpack the appliance. I am in a wheelchair so this was very difficult for me. I had thought they were supposed to unpack the item and remove all the packaging so I was disappointed when they did not.
Fast service drivers very helpful and…
Fast service drivers very helpful and professional

Antwort von Reliant
great customer service
to problems there end I did not get…
Due to problems there end I did not get my order on the day specified however they did make sure I got it the next day on a Saturday which normally cost a lot it arrived early morning in pristine condition and I am very happy with my purchase and the way they dealt with the problem
Top notch very professional
Highly recommend
I found it impossible to make contact…
I found it impossible to make contact with you after ordering. Having said that I think there may have been an internet outage in your area. On a positive note the fridge did turn up and is now installed
Easy to order and hassle free
Easy to order and hassle free
Price was very competitive.
Would happily recommend 👍
My new fridge
Love fridge delivery guy was very helpful and very nice would buy again from them and customer service was great to
Customer service is very poor
Customer service is very poor, Purchased a fridge freezer on 11th October. Arrived on the 14th only to find out and reported on the 15th that the fridge was freezing produce and a faulty. Contacted Reliant for a replacement on 4 attempts we have stayed home to find that the delivery company said they are collecting but not supplying a new fridge freezer, Reliant said it has been lost, we have now asked for a refund due to being let down. Hopefully we will receive a full refund once the product has been sent back. Trying to call the company phone is also difficult often being on hold for 30-45mins. I feel like they are happy to take your business, no customer care afterwards. Avoid disappointment incase you end up with a faulty appliance which can happen
Much better than the shops
Bought American fridge freezer yesterday. Arrived today. Process easy and delivery was super fast . Would definitely use again first before going to the larger organizations

Antwort von Reliant
Ordered a HYE chest freezer from…
Ordered a HYE chest freezer from Reliant. Delivery was on time which I appreciated. Unfortunately the unit arrived with significant dents on the surface. I would have requested a refund/replacement if I hadn't needed it so urgently. Disappointing, as I expected better condition for a new appliance. It is working for now, but hopefully it doesn't develop any further faults given the damage. Customer experience could be improved with better packaging and quality checks.
Ordered a freezer late Friday and it…
Ordered a freezer late Friday and it was delivered this morning as per schedule. E mail giving delivery time sent the night before and an excellent tracking system kicked in this morning. The driver delivered the freezer to the designated room.
I will certainly be using this company for all my future electrical purchases.
Dean is fantastic
Dean was friendly, very efficient and explained everything really clearly. A fantastic service.

Antwort von Reliant
So funktioniert Trustpilot
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