Ordering, delivery etc all great. The sheets where cut to specific sizes for me but accuracy of cuts varied up to 15mm which made it a little difficult to align. Also the plastic fixing caps / mushroo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Everything was good from the point of ordering . The technical advise I received over the phone was excellent. Materials arrive in good condition, nothing missing or damaged . If I could award 1/2 a... Mehr ansehen
The products are really good. But one of my sheets was unloaded clumsily and the edge smashed - I had to make my carport slightly shorter to allow me to trim this off. And, I ordered 2 reels of... Mehr ansehen
My delivery arrived over a 7 days period and 80% of it was damaged. I notified Roofing Mega Store who initially said I hadn’t notified them quick enough and I’d have to purchase new items. then change... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Trusted by over 100,000 customers and awarded the Feefo Trusted Service Award, Roofing Megastore are the one of the UK's leading roofing merchants.
Kontaktinformationen
Vereinigtes Königreich
- roofingmegastore.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 4 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Hands down the worst buying experience
Hands down the worst buying experience. No communication, order arrived eventually but only partially. Getting the rest was a pain, awful delivery and customer service.
ordered 3 dome roof windows- obscure
ordered 3 dome roof windows- obscure, on the installation found that 2 windows were obscure and one was clear. I managed to convince the client for installing it anyway. Sent a message to RM with complaint- no reply at all.
Good product and prices but they need to pay more attention to packaging & improve customer service
80% DAMAGED ITEMS AND THEY DON’T WANT TO KNOW
My delivery arrived over a 7 days period and 80% of it was damaged. I notified Roofing Mega Store who initially said I hadn’t notified them quick enough and I’d have to purchase new items. then changed it to the warehouse has to do an investigation. Loads of failed promises from them and now totally ignoring emails. I’ve had to try and repair the damaged items in order to get my job completed. Avoid this company at all costs unless you want grief.
Really Slow, Poor Service
Really Slow, from placing order to Delivery. Then over half received damaged and STILL not resolved after several contact attempts DON'T USE
Great quality products with good…
Great quality products with good packaging. However; it took them ages to deliver the items, which delayed our project unfortunately...
Communication Issues
I found the slow response in communicating frustrating when trying to clarify the product and price, which literally took a week.
The product is excellent and the driver pleasant, however, I had no advance warning of the delivery and it was by sheer luck I was there to help with unloading
Unreliable would not attempt to use again
We paid in advance for an order. We were advised of a delivery date 2-3 weeks later. The date the delivery was due, it did not arrive. We received an email the following day telling us the price had increased and asking us to pay extra before the goods would be delivered. In the end they cancelled the order. Our experience was 100% unreliable.
The products are really good - But...
The products are really good. But one of my sheets was unloaded clumsily and the edge smashed - I had to make my carport slightly shorter to allow me to trim this off.
And, I ordered 2 reels of tape but neither was delivered.
I tried to notify customer support but their webpage doesnt seem to work - it just hangs constantly loading.
So my advice is to help unload the polycarbonate sheets and check everything carefully before the delivery guys leave.
Very simple to order. Great service.
Products easy to select online and custom sized. Communication was fine and delivery was perfect. Very friendly delivery driver.
Top Notch
The order arrived as expected and it's really good quality. Has made a massive difference to our pergola.
Bought from them twice
Bought from them twice, bought material for my garage roof and then later for my parents. I don't know anything about roofing material but the website is so easy to use, the customer service and delivery were spot on. Also, turned the order around within a couple of weeks which was quicker than expected, great company 😀
Ordered online and delivered without no…
Ordered online and delivered without no problem good service
Very poor delivery bits missing on…
Very poor delivery bits missing on three occasions. I emailed a few times and no reply or email kept coming back. I asked for my delivery costs back but still waiting on an answer. I won’t hold my breath. Not a happy customer
An excellent company, I recommend them.
It was very easy to use the website to place the order. The follow-up emails were clear and useful and the delivery instructions I gave were passed on to the driver. The order arrived on the day stated and driver was very pleasant and helpful. If only all companies were this good life would be much easier.
The polycarbonate sheets were a good…
The polycarbonate sheets were a good buy,unfortunately when given a tracking number for V1 it didn't work tried ringing megastore the first call just rang and rang eventually hung up and tried later and got through gave the tracking number that megastore sent in an email only to be told it was totally wrong then told V1 would call to discuss delivery, I got a text saying when they would deliver,think between megastore and V1 there seems to be a lack of communication
Usually the cheapest supplier of…
Usually the cheapest supplier of Onduline materials. Arrived in good condition this time (occasionally have a few bumps and scratches)
Order was promptly dealt with
Order was promptly dealt with, delivery exactly when they said & delivery men were very helpful.
There was a slight material delay initially but we were kept updated all the time and in the end the delay was very brief. The products were packed extremely well and there was no chance of damage in transit.
Delivered on time and exactly what I…
Delivered on time and exactly what I ordered and needed.
Brilliant.
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