I absolutely love the quality of the pieces I have purchased from Rowen homes. Delivery is always super fast too! I did have one item that arrived damaged but I contacted customer services and Rosi... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I love the stock Rowen Homes sells, I recently bought a few items for my new property. Unfortunately I had an issue with an item and Grace, very quickly and efficiently resolved my issue. Great custo... Mehr ansehen
I’ve bought a few things from Rowen Homes now, they have some lovely things. A special mention has to go to Caroline, who I speak to on Instagram. She is absolutely fantastic – always so friendly,... Mehr ansehen
Unternehmen hat geantwortet
We have recently renovated a property and I have bought numerous items from this Company during the last six months large and small. Service and quality is excellent. Items include Corner Suite, Bedro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Rowen Homes
Vom Unternehmen geschrieben
The Rowen Homes team is a friendly team of 32 (and growing!). We're well known for our on-hand customer service team who are always happy to help you out, whether its asking a design question or queries about an order. We'll do our very best to help you, that's why our customer service team is available 9-5, 5 days a week.
We're based in Newcastle Upon Tyne where we dispatch your orders from. We're all about providing you with the best quality, luxurious homeware available, that's why our team of interior designers and buyers hand pick all of our items.
Luxury Homeware Delivered To Your Door
All of our items are sold online through our website, we know you're going to be super excited to receive your items! That's why we offer express delivery on most of our items in the warehouse.
Returns
We're only human, sometimes accidents do happen. Whilst we do everything in our power to ensure your items arrive with you safely, on rare occasions they might arrive with a fault. If this happens to you, please get in touch with our team as quickly as you can - it's our job to make this right for you!
If your item has arrived and it's just not for you, don't fret! Our customer service team are more than happy to help you.
Kontaktinformationen
Unit 6 Franklin Industrial Estate, NE21 5TL, Blaydon, Vereinigtes Königreich
- 0191 743 0219
- hello@rowenhomes.com
- rowenhomes.co.uk
4,6
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3302 Bewertungen
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Das haben sich andere Leute angesehen
PRODUCTS ARE NOT THE SAME AS INSTAGRAM OR WEBSITE
SO DISAPPOINTED with Rowen Homes. I ordered something wallpaper based on an instagram post (which they have since taken down) as it was so gorgeous! It as of these soft clouds that are lightly lit and gentle. However, I received a Wish version of this. Dark, harsh and not the vibe I wanted. Of course I had to open it to see it, put some on the wall and didn’t like it immediately. I messaged them and asked for a refund as it wasn’t at all the product I had ordered. I took a few days of explaining to them that I’d like a refund until they agreed to give me one. However be careful as clearly the photos on their instagram and their website are NOT actually the products you’ll receive.
It won’t let me attach photos, but I have a photo of the wallpaper that I was expecting to get, then what actually I got. Totally different and nothing alike at all.
Don’t trust it!
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Millie, I’m so sorry your order wasn’t as expected. This is not the experience we want for our customers. I’m glad to see your issue has now been resolved, and we’ve made sure your feedback has been shared with the team. We’re committed to ensuring our products meet the highest standards.
– Team RH x
I received my items from Rowen fairly…
I received my items from Rowen fairly quickly , unfortunately my vase had a few chips on it . I rang Rowen immediately and spoke with Caroline she was very polite and friendly and nothing was too much trouble . She told me to send some pictures of my vase , just to check the chips . Within no time she issued me a full refund . She made my experience very easy . I will definitely buy from you again . Thank you Caroline .
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Julia, thank you so much for your review. Caroline is amazing!
Make sure to come back soon as we’re always sourcing unique and luxe pieces for your home - Team RH x
Store is amazing and Rosie from customer experience
Store is amazing and so is the store team. Love the products we have bought in store.
We had an issue with one of the products that we ordered online that arrived damaged but I emailed and Norma the store manager and Rosie from the customer experience team were amazing. It was resolved the next working day, couldn’t be any more grateful for their help.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Chloe, thank you so much for your review. Rosie is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Great product great service would…
Great product great service would highly recommend !
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Janice, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
First Class Service
My mirrors arrived promptly and they were packaged and protected well.
Very pleased with how they look on my wall.
Thank you
I also received my three canvases more recently and they arrived promptly and packaged well. Looking forward to hanging this week.
Never been disappointed with any of my purchases from Rowen.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi , thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
My items were received well packaged…
My items were received well packaged and within a few days after my order.
Very happy with the quality
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Irene, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
I had an issue with one of my items but…
I had an issue with one of my items but it was swiftly rectified, very happy with this company and would definitely recommend Rowan Homes
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Sue, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Great service
Great service. Fast delivery as expected. Would recommend
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi , thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Thanks grace for sorting out my missing…
Thanks grace for sorting out my missing delivery so promptly!
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Danielle, thank you so much for your review. Grace is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Great company love there products great…
Great company love there products great fast delivery
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Thank you for your review - Team RH x
Amazing products and excellent service!
I was looking for some new cushions to complement my new sofas and Rowen Homes had the most beautiful collection of both attractive and stylish products.
I chose cream and gold zebra print cushions and I am delighted with the quality and eye catching design!
The ordering process was easy and on time delivery was very impressive - I will definitely be ordering other items in future with the confidence of a First class customer service and amazing products from Rowen Homes!
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Clare, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Quick and efficient
Thank you Grace for sorting out my issue so quickly and efficiently.
Incorrect order received- replacement organised straight away.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Nicky, thank you so much for your review. Grace is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Very good products and customer service
Very good products and customer service
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Matthew, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Delivered early
Delivered early , packaged really well and looks lovely in my lounge.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Lynn, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Antwort von Rowen Homes
Hi Amanda, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
What's not to like?
Rowen stock unique home furniture & accessories, the website is intuitive, the customer care and delivery first class, and you can get some bargains in the sale.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi David, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Great customer service!
Steph from Customer Experience team could not have been more helpful with. Speedy responses and lovely to deal with!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Paris, thank you so much for your review. Steph is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Great Experience with Jenna
Jenna has been so helpful with my experience! Such friendly replies and she is always so prompt!
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Emily, thank you so much for your review. Jenna is such a star. I will make sure to pass on your feedback. Make sure to come back soon for more wonderful Rowen pieces - Team RH x
Prompt customer service and very…
Prompt customer service and very helpful. Had to chase for the refund but when I did it was processed straight away.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Ann, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
Amazing service
Amazing service, fast delivery, high quality products. Very happy
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rowen Homes
Hi Abby, thank you so much for your review. Make sure to come back soon as we’re always sourcing gorgeous new pieces for your home - Team RH x
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