I had outstanding debts for a previous property that was being chased for by another debt company. Susan Noonan took on my case and she has been an absolute diamond, understanding, caring, very friend... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
If you would like your business taken to the verge of bankruptcy, your mental health to severely decline and your life pretty much fall apart sign up to Ruby energy. Debt collectors and gas disconnec... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience calling Rugby Energy today. I was assisted by a staff member named Meeks, who was incredibly helpful and professional. She answered all my questions clearly and handled my co... Mehr ansehen
Unternehmen hat geantwortet
I called today to report the reading of our Electricity and the person who take my call is Joseph a polite man and very nice to talk too. He knows Customer Care and I will rate him 10 out of 10. Good... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Ruby Energy Ruby Energy is the UK’s leading independent energy supplier, rooted in Fleetwood, Lancashire. We’re dedicated to empowering SMEs nationwide with bespoke energy solutions. As champions of progress, our foundation is built on innovation, adaptability, and a human touch. We understand the unique challenges faced by small and medium-sized enterprises, and our mission is to ensure businesses thrive through tailored energy strategies. We’re here to support those who dream big; the risk-takers, innovators and drivers of industry. With Ruby Energy by your side, you can expect the exceptional, with tailored services that enable businesses to propel forward.
Kontaktinformationen
Ruby Energy, Parkside Stand, Park Avenue, FY7 6TX, Fleetwood, Vereinigtes Königreich
- 0344 5678 427
- hello@rubyenergy.uk
- rubyenergy.uk
4,5
Hervorragend
19 806 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very Helpful and Effiecient
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Hello Mo,
Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.
Kind regards,
Keenan S.
Joseph was very professional and…
Joseph was very professional and helpful and quickly dealt with my problem
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Hello SHDC,
Thank you for taking the time to leave your review. We’re pleased to hear that Joseph was professional and helpful, and that your issue was resolved quickly. Your feedback is greatly appreciated and will be shared with Joseph as recognition of the excellent service provided.
Warm regards,
Keenan S.
Meeks was very helpful and informative.
Meeks and Sheree van Rensburg were very helpful and informative.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Hello Dental Practice,
Thank you for your 5-star review. We are pleased to learn that Meeks and Sheree van Rensburg were both helpful and informative throughout your interaction with us. Your comments are greatly appreciated and will be shared with them as recognition of their professionalism and support.
Kind regards,
Keenan S.
was delt with by an agent today that…
was delt with by an agent today that sorted out my problems quicker than anyother agent i have dealt with in 6 months,credit where credit is due
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Good morning Steven,
Thank you for taking the time to share your feedback. We’re really pleased to hear that the agent you spoke with was able to resolve your issues efficiently and provide a level of support that stood out compared to your previous experiences. Your comments are greatly appreciated, and we’ll be sure to share this recognition with the agent involved.
Kind regards,
Keenan S.
Absolutely amazing and understanding…
Absolutely amazing and understanding thank you
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Dear Leah,
Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.
Best wishes,
Keenan S.
Sjivonne was most helpful in sorting…
Sjivonne was most helpful in sorting out my inability of accessing our account which had for some unknown reason stopped allowing me to load the portal.
This has now been resolved.
Your agent was most clear and understanding of my hearing problem and took time to enable me to register a new password for myself.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Good morning Michael,
Thank you for your 5-star review and sharing your feedback. We’re delighted to hear that Sjivonne was able to resolve the access issues with your account and support you through resetting your password.
We’re particularly pleased that Sjivonne took the time to understand and accommodate your hearing needs, providing clear and patient assistance throughout. Your comments will be shared with Sjivonne and the team as encouragement to continue delivering thoughtful support.
Kind regards,
Keenan S.
Antwort von Ruby Energy
Good morning,
Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.
Kind regards,
Keenan S.
I was able to speak to a real person…
I was able to speak to a real person very quickly. Meeks was quickly able to help me with our account and seemed to have all the information I needed to hand.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Good morning Charlie
Thank you for your 5-star review. We’re delighted to hear that you were able to speak to someone quickly and that Meeks was able to help you so efficiently. Having the right information to hand and resolving queries promptly is exactly the service we aim to provide, so it’s great to see that reflected in your experience.
Best wishes,
Keenan S,
Joseph was very helpful and…
Joseph was very helpful and professional thank you to him
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Dear Susan,
Thank you for your 5‑star Trustpilot review. We’re really pleased to hear that Joseph delivered helpful and professional service. He’ll be delighted to know his support was appreciated, and we’re glad he could assist you so effectively.
Warm regards,
Keenan S.
I speak to Nazo and she was really good…
I speak to Nazo and she was really good and helpful . Thank you.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Hello Mariwan,
Thank you for your 5‑star review. We’re delighted to hear that Nazo was really good and helpful. She’ll be very pleased to know her support made a positive difference. Thank you for taking the time to share your experience.
Best wishes,
Keenan S.
The call was quick and simple
The call was quick and simple. The call handler was polite and patient.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Good afternoon Samantha,
Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.
Kind regards,
Keenan S.
Yoza was helpful and pleasant.
Yoza was helpful and pleasant.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Dear Jose,
Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.
Kind regards,
Keenan S.
Excellent 5 star service very helpfull…
Excellent 5 star service very helpfull and polite
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Dear Kev,
Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.
Kind regards,
Keenan S.
Ruby Energy billed us for someone…
Ruby Energy billed us for someone else's electricity and when we asked them to refund the money, they refused to give it back to us. So we reported them to the Energy Ombudsman. We would not recommend this company and do not trust them. Avoid.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Good morning Harry,
We’re sorry to hear about your experience and are keen to help resolve this for you. Unfortunately, we couldn’t identify your account from the details provided. Please send us more information at complaintsupport@rubyenergy.uk, and we’ll get on this straight away.
Warm regards,
Keenan S.
Thank you alılı for you help
Thank you alılı for you help
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Good morning Erdal,
Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.
Kind regards,
Keenan S.
good good good good
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Hello Hadi,
Thank you so much for your 5‑star review. I’m really glad to hear you had a positive experience with us today. Your feedback truly means a lot and encourages us to keep giving our best every day.
Kind regards,
Keenan S.
Cindy was extremely helpful and managed…
Cindy was extremely helpful and managed to obtain everything I needed
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Good morning MO Mcghee,
Thank you for your 5-star review and for recognising Cindy. We’re thrilled to hear they provided exceptional service and addressed your query effectively. Your feedback is invaluable in helping us maintain high standards, and I’ll be sure to pass your kind words along to Cindy.
Kind regards,
Keenan S.
Muneeb was very helpful at explaining…
Muneeb was very helpful at explaining my invoices to me and resolving my issues
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Good afternoon S Due,
We truly appreciate your feedback and are delighted that Muneeb made such a positive impression. Your satisfaction is at the heart of everything we do, and your review inspires us to keep raising the bar. Thank you for choosing Ruby Energy.
Warm regards,
Keenan S.
great service
great service. friendly and efficient agent
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Dear Rachel,
Thank you for your wonderful review and for being a valued part of Ruby Energy’s journey. We’re delighted to hear our team provided excellent service. Your feedback encourages us to continue delivering the best possible experiences for our customers.
Kind regards,
Keenan S.
Meeks was really friendly and helpful…
Meeks was really friendly and helpful with resolving my account query :)
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ruby Energy
Hello Ella,
Thank you for your 5‑star review. We’re really happy to hear that Meeks was friendly and helpful in resolving your account query. Providing clear and supportive service is what we aim for, and it’s great to see that reflected in your experience.
Kind regards,
Keenan S.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.