rvcarefree.com Bewertungen 

Taylor did a great job making sure we ordered the correct awning model for our camper and returned our questions in a timely manner

Easy to use website to identify and purchase RV awning parts.

I found the site to be hard to navigate. A pitcher of the parts would be helpful as I will not be Shure, I ordered the wight part until it gets here.

Very helpful with figuring out what I needed. On the other end I bought the shock and hardware kits each and received both much to my surprise the shock seems normal and price a little high but not to bad but a small bag of mounting hardware with a couple pins and small plastic pieces for 48$ is an extreme rip off. I could get these items at any hardware store for a few dollars. I don’t know how you can consider this a fair price. I will be reaching out and returning these.

i was able to find the missing piece for my awning at the website. there are diagrams and part numbers. the item shipped quickly and worked as needed.

They have everything you need

My awning ripped while on a 110 day trip. I had 18 days before entering Canada and the web site said 1-1.5 weeks. It’s going to be 3 weeks and no one will help get it to me before enter Canada. No one will ship it overnight or 2 day to me. “Can’t expedite”. Nice answer. I will be leaving a week from today to enter Canada for a month and really hope my ripped awning that is zip tied to my rv will hold. $1000 awning and CareFree could care less about helping me at all. If someone would actually tell to be (will only email) that would have been nice.

The service from RVCAREFREE was outstanding. They did everything possible to find the part I needed. The communication via email and a cellphone call to assist me was world-class. I will be happy to work with them again!

Very fast shipping very easy to install

I made a mistake ordering the incorrect part. Customer service was kind enough to waiver the restocking charge as a one time courtesy. Great people to work with very responsive to emails.

Top notch customer service! Taylor went above and beyond to make sure I didn't buy the wrong part for my awning and as it turned out I had the wrong part ordered and would have been an exspensive mistake. Thank you for that.

Thor Axis 2016 Awning replacement
I emailed the company for replacement info. I sent the model number off the old fabric. Taylor responded with the replacement information and a link to order. Also provided the info to order led lights that fit.

Locating the correct replacement awning fabrics was easy. Shipping was very quick, and they were on sale. The trifecta of a great shopping experience!

Rec the wrong part but they did reimburse me but would rather have the right plugs for carefree freestyle wall mount awning

I emailed the company and their agent, Taylor assisted me with what I needed. Awesome service !

Great customer service. Response to questions were prompt, excellent advice. Notifications of product shipment were updated.

Wonderful to work with, professional and friendly. And they were able to get the part I needed!