Sarah's Flowers Bewertungen 

1 693
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

You know whats really really nice…… when you order flowers and the person on the receiving end actually receive what you have ordered and not some watered down version. Cannot recommend Sarahs Flower... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I received a call from Brianna at Sarah’s Flowers and she was keen to find out more about the disappointing delivery. I sent her a photo of the arrangement. Brianna offered to have a fresh arrangeme... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered flowers from another company prior to my Mums funeral a week in advance. They rang me on the day of delivery to say thay don't have those flowers and they will make something else. Obviousl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I live in New Zealabd and first time I bought things online but I really want to.send flowers to my daughter on her birthday just to put smiles on her face They follow my instructions i can not tha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 162021829

  1. Blumenlieferung
  2. auch in
  3. Blumengeschäft
  4. Geschenkeladen

Vom Unternehmen geschrieben

Sarah's Flowers delivers fresh flowers Australia Wide. We offer same day delivery for orders placed before 2pm! Call us on 1300 448 335.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1693 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(1 693)

158 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Easy ordering process

Easy ordering process.
Wonderful communication through delivery.
Flowers were beautiful

9. Mai 2026
Bewertung ohne vorherige Einladung
Sarah's Flowers-Logo

Antwort von Sarah's Flowers

What an awesome review – thank you! We're really glad we could make your order process so smooth and easy. Enjoy your day!

Bewertet mit 5 von 5 Sternen

Beautiful Arrangement

Very happy with the whole process, easy to place order
and flowers arrived as promised and were beautiful

9. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thank you so much! We’re so glad you were happy with the flowers and found the ordering process easy 😊

Bewertet mit 5 von 5 Sternen

Reply to Sarah’s Flowers

Refreshing customer service!
Very grateful. Highly recommend.

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thank you for your feedback, and we’re sorry to hear you were disappointed with your recent order. I have located your order in our system and will arrange for a team member to follow up with you directly to help resolve this.

Bewertet mit 5 von 5 Sternen

Great communication from start to finish

Great communication from start to finish, we have never experienced such consideration if recipient not home & new arrangements made. Thank you most appreciated.

9. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thank you so much for your lovely feedback! We’re so glad you appreciated the communication and care from our team throughout the delivery process 😊

Bewertet mit 5 von 5 Sternen

Beautiful flowers

Beautiful flowers, presentation is so good, highly recommend

9. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thank you so much! We’re so glad you loved the flowers and presentation 😊

Bewertet mit 1 von 5 Sternen

Ordered flowers for my daughter to…

Ordered flowers for my daughter to celebrate her 1st Mother’s Day. I paid $219 and ordered from Sydney.
They texted that they ran out of natives and what my daughter received was a standard bunch of flowers no where near worth the $200! Just so disappointing!!!!

10. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thank you for your feedback, and we’re sorry to hear you were disappointed with your recent Mother’s Day order. I have located your order in our system and will arrange for a team member to follow up with you directly to help resolve this.

Bewertet mit 1 von 5 Sternen

WARNING***We have always used Sarahs…

WARNING***We have always used Sarahs flowers Hobart for the past 10 years and spent hundreds of dollars... getting a phone call from my mother in law about the poor quality of the flowers was not only disappointing but embarrassment! She knows flowers and this bouquet cost us $175 - SHE SAID WE SHOULDNT HAVE WAISTED OUR MONEY she had to remove dead leaves & wilting flowers along with painted Chrysanthemum's into the bin.... The reason for delivery - We are in WA, she had recently had surgery & mothers day approaching... we wanted to get ahead by ordering Monday before Sunday (Mothers Day) I ordered NATIVES.... In the photo I sent yesterday morning to Admin Luke at Sarah's Flowers - she received 1 x protea/2 x PAINTED Chrysanthemum's /lilies / yellow Daisys???? My husband & I had chosen the beautiful Natives Bouquet, I understand they may not be able to offer 100% natives but 10% is a bit of a joke and (Coles) yellow daisy's?? Yet there was no update/email stating unable to deliver the native's bouquet - yet they still took full payment - I spoke to Luke yesterday early morning very calmly about this who ensured he was going to follow up and call me back same day but still hasn't... DISAPPOINTING & EMBARRISSING!
***On reviews- I noticed I'm not the only one this week getting old flowers!

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thank you so much for taking the time to pass on this feedback, Kylie. We are so incredibly sorry and shocked to hear of your experience. We take all feedback very seriously and this is absolutely not up to our usual standards. We would love to follow this up further for you, as well as with our team internally. I have located your order and will arrange for one of our friendly team to reach out directly. Please accept our sincerest apologies again for this experience.

Bewertet mit 1 von 5 Sternen

What a disgrace

What a disgrace! My husband ordered me some flowers for my birthday, not only did I not receive what he had ordered but they look like they are days old crushed and when I unwrapped them to put in a vase, half the flowers and petals were falling off. Not only this but the delivery guy was too busy talking on his phone when I opened the door, he had absolutely no concerns about what his job was and didn’t care how he was handling the flowers or passing over to me

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Hi Lama,

I am so sincerely sorry to hear of the quality and presentation concerns with your gift! I would absolutely love to follow this up for you.

Would you mind providing your 5-letter reference code (found on your envelope or invoice) so I can look into this as soon as possible?

Bewertet mit 5 von 5 Sternen

The staff person on the phone was very…

The staff person on the phone was very pleasant & very helpful

30. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thanks so much for taking the time to pass on this lovely review, Wendy - we are so happy to hear you had such a great experience with us! We look forward to assisting you again next time :)
Have the best day!

Bewertet mit 5 von 5 Sternen

Excellent professional service.

Correspondence received from Sarah’s Flowers and follow-up confirmation of delivery. Excellent professional service.

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thanks for your lovely review, Janet - we are so happy to hear you had such a great experience with us and can't wait to assist you again next time :)
Have a wonderful day!

Bewertet mit 5 von 5 Sternen

Great Customer Service

I ordered balloons for a niece’s birthday. The balloons were nice, but one of the foil balloons, had not been included. Luke from Sarah’s Flowers was most apologetic. He gave me a number of options, a new set of balloons, fresh flowers to also be sent or some refund. I settled for the fresh flowers. They were lovely, at no cost to me. Thank you so much Luke for your great customer service. Angela 🥰

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thanks so much for such a lovely review, Angela - we take all feedback very seriously so we are so happy to hear our team was able to help resolve this for you! I will be sure to pass your kind words on to Luke and his manager :)
Please always feel welcome to reach out if we can ever be of assistance again in future! Have a fantastic day!

Bewertet mit 5 von 5 Sternen

The whole experience was easy and…

The whole experience was easy and uncomplicated.

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

What an awesome review – thank you! We're really glad we could make your order process so smooth and easy. Enjoy your day!

Bewertet mit 2 von 5 Sternen

Very Disappointing

Did not know the company did not have a shop in Townsville and came from ?? Ordered on the Tuesday and they could not deliver until the Thursday? Could not deliver the bouquet I wanted due to the size of the box?? Extremely disappointing. Update. They apparently do have a shop but do not deliver to all suburbs on the day of ordering. Flowers were finally delivered but as no door knock was heard, were found the next day. All in tropical heat. What a dreadful service.

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Hi Wendy,
Thank you for taking the time to share your feedback. I sincerely apologise for any miscommunication regarding the delivery.
As a national service, we do use an overnight delivery system for areas outside our nearest studio range, which can place some limitations on what we are able to send.
I have located your order in our system and will arrange for a team member to contact you shortly to assist further.
Thank you for your understanding.

Bewertet mit 1 von 5 Sternen

Worst experience ever

Worst experience ever. I rang to enquire about a specific delivery time before I ordered as it was my sisters last day of radiation treatment and it was crucial that they arrived in the afternoon when she was home. If they couldn’t guarantee this I would try another Company. I was ASSURED they could deliver in the afternoon. Then I place the order, offered free chocs if I subscribed which were not included. And then they said they would leave the flowers at the door if recipient not home TODAY, a week before the delivery date!!! So I rang them to tell them the order was for the following week and it was a gated Community so there would be no access to leave flowers if not home, plus of course I discussed the prior arrangements that were made re delivery and the missing chocs. AGAIN I was promised the afternoon delivery of 2pm but was still coerced into paying extra for INSURANCE!!! Then they delivered the flowers on the day at 9:30 am!!! It was lucky she was even home! The Surprise was ruined as she was walking out the door to go to the Hospital for her last treatment. I was furious and very upset. I was on the phone to them for 30 minutes before they finally agreed to issue me a full refund. She kept saying there was miscommunication. NO. I was blatantly lied to. So unprofessional. And to top it off, the flowers were not as nice as the photo and I was promised the Med chocs of 15 and was sent the Small chocs of 8. Appalling Service. Refund doesn’t even fix the sub standard Service. $177!!!!! If they had charged me for the chocolates and full price for the card it would be $199!!!!! for a shitty flower arrangement and sub par Service.

24. April 2026
Bewertung ohne vorherige Einladung
Sarah's Flowers-Logo

Antwort von Sarah's Flowers

Hi Tracy,

Thank you for taking the time to share your experience. I’m truly sorry for the distress and disappointment this situation caused, especially given how important the occasion was for your sister.

As discussed on the phone, we have processed a full refund for your order. While we understand this does not undo the experience, we hope it is a step toward making things right.

We have also arranged for a fresh arrangement to be redelivered this Wednesday, and we will ensure extra care is taken with this delivery.

Your feedback has been taken very seriously. The service you received does not meet our standards, and we are addressing these internally to prevent this from happening again.

Thank you again for bringing this to our attention and for giving us the opportunity to improve our service.

Bewertet mit 5 von 5 Sternen

Amazing Service

The help and support was amazing.

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

What a fantastic review – thank you! We're so glad to hear you had such a wonderful experience with us.

Bewertet mit 5 von 5 Sternen

Amazing Bouquet

Thank you so much for the gorgeous flowers, which I ordered mid morning and it was delivered the same day.
These flowers were to celebrate a 30 year anniversary and it was just perfect. Thanks again!!!

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thank you! We’re delighted we could help celebrate such a meaningful anniversary 💐

Bewertet mit 5 von 5 Sternen

Advised by recipient that the flowers…

Advised by recipient that the flowers arrived on time and in good order. Recipient very happy with the selection.

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thank you for your kind feedback! We’re so glad the recipient loved the flowers

Bewertet mit 5 von 5 Sternen

EMPLOYING STAFF WHO KNOW WHAT THEY ARE…

EMPLOYING STAFF WHO KNOW WHAT THEY ARE DOING AND TREAT THE GENERAL PUBLIC WITH RESPECT

24. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Sarah's Flowers

Thank you for your feedback! We’re proud of our team and always strive to employ staff who are knowledgeable and treat everyone with respect. We really appreciate you noticing and sharing this!

Bewertet mit 5 von 5 Sternen

recently ordered flowers from the UK to…

recently ordered flowers from the UK to be delivered to my sister in Australia, and I couldn’t be happier with the service. The entire process was smooth and straightforward, and I was kept updated every step of the way.

The flowers arrived on time and looked absolutely beautiful—fresh, vibrant, and exactly as pictured. My sister was delighted with them, which made the whole experience even more special.

It’s always a bit nerve-wracking ordering internationally, but this company made it feel effortless. I would definitely recommend them to anyone looking to send flowers abroad, and I’ll be using their service again in the future! Thank you 😊

19. März 2026
Bewertung ohne vorherige Einladung
Sarah's Flowers-Logo

Antwort von Sarah's Flowers

Thank you so much for your kind words! We’re absolutely delighted to hear that your experience was smooth and that the flowers arrived beautifully and on time. We look forward to helping you again in the future! 😊

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