Jim was helpful and clear. He was honest and persistent in working out a couple hiccups to the process we ran into. It was great to work with someone experienced who could help me navigate the process... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I completed an online application. First rep called me and asked all the same questions, she had no access to my online app. 2nd rep called me, asked all the same questions again. Both reps were prof... Mehr ansehen
Unternehmen hat geantwortet
My husband and I had a great experience with Jack Raycroft. He was helpful, patient and always had time available for our questions. We feel we made the right decisions based on Jack’s guidance.... Mehr ansehen
Unternehmen hat geantwortet
Everything was pretty straightforward…until I created my online account, registered it, then set up my autopay. Within 48 hours, I started receiving “reminder” emails to set all of that up. I’m like... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über SBLI
Vom Unternehmen geschrieben
What Makes SBLI Unique?
For over 115 years, SBLI, The Savings Bank Mutual Life Insurance Company of Massachusetts, has protected policyholders with affordable and reliable life insurance solutions, including term life insurance and whole life insurance. Our life insurance specialists provide expert guidance tailored to your needs.
Our Commitment and Strength:
- AM Best Financial Strength Rating of A (Excellent),¹ its second-highest rating category.
- A+ Rating & Accreditation from the Better Business Bureau, its highest rating category.²
- Over 1,000,000 families protected since our founding.
- As a mutual company, we are owned by our policyholders, aligning our interests with yours.
- 1See www.ambest.com for more information.
- 2See www.bbb.org for more information.
Need Assistance?
We're here to help. Contact SBLI’s Customer Service team Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern Time.
Kontaktinformationen
1 Linscott Road, 01801, Woburn, Vereinigte Staaten
- 781-938-3500
- sblimarketing@sbli.com
- sbli.com
SBLI
4,2
Gut
1981 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
John Campbell is the man
John Campbell is the man! He was there every step of the process and made sure he was always available!
Thank you John!
17. Mai 2025
Antwort von SBLI
We appreciate your feedback and have shared it with our agent! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Having to explain how company physicals…
Having to explain how company physicals are not held by my primary care physician.
17. Mai 2025
Antwort von SBLI
We understand your frustration with the process. We strive to make our procedures clear and convenient for everyone. We appreciate your feedback and will use it to improve our communication and processes. Thank you for your trust and being a part of the SBLI family.
I was very pleased with the experience…
I was very pleased with the experience in trying to get my life insurance policy. Everyone was very knowledgeable & courteous when I had several questions & issues. All my questions were answered. I would definitely recommend to a friend.
14. Mai 2025
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Very fair and experienced
The nursing staff who came to take my blood and weigh me were very considerate. SBLI was thorough and fair. It was a very good experience.
13. Mai 2025
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
UNACCEPTABLE BUSINESS PRACTICES
FUNERAL HOME REPORTED A DEATH ON MAY 6, 2025 AND HAS STILL NOT RECEIVED A CLAIM FORM. WAS TOLD 7 TO 10 DAYS JUST TO RECEIVE A FORM! RIDICULOUS, OTHER INSURANCE COMPANIES EMAIL THE FORM WITHIN HOURS OR HAVE IT ON THEIR WEBSITE. I CAN ONLY IMAGINE HOW LONG ITS GOING TO TAKE TO PROCESS AND PAY.....
5. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von SBLI
Thank you for reaching out. At this time, our ACE online claims platform is available only to individual beneficiaries. As a funeral home, your claim must be processed through our standard channels.
We’ve emailed the required claim forms to you, and paper copies should arrive within the next day or so. If you have any questions or need further assistance with the process, please don’t hesitate to contact us.
Wonderful customer service
John was great to work with. My only issue was the amount of time start to finish seemed quite lengthy.
10. Mai 2025
Antwort von SBLI
We appreciate your kind words about John. We understand your feedback regarding the timeline and will take it into consideration as we strive to improve our processes. Thank you for being a part of the SBLI family.
Brenda Serna is so informative
Brenda Serna is so informative, warm and friendly without look down on me with my unknowledgeable about life insurance.She answer my questions.
Thank you❤️
10. Mai 2025
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Great company to work with
Maureen was very professional and communicative throughout the process of obtaining my new policy. Pricing was fair and my overall experience was very positive
9. Mai 2025
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
TOO MANY MISTAKES AND GO BACKS TO…
TOO MANY MISTAKES AND GO BACKS TO COUNT. WOULD NOT RECOMMEND TO ANY OF MY FRIENDS OR FAMILY
2. April 2025
Antwort von SBLI
We’re truly sorry to hear about your experience—it’s not the kind of service we aim to provide. We understand how frustrating this must have been, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we’re committed to learning from it so we can do better moving forward.
Everyone I spoke to was very helpful…
Everyone I spoke to was very helpful and answered all my questions
8. Mai 2025
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
My agent Allan Goodwin was very helpful…
My agent Allan Goodwin was very helpful thanks again Allan!!
30. April 2025
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Everyone was so helpful!!!
25. April 2025
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Antwort von SBLI
We appreciate your feedback and are glad you found our pricing to be competitive. We are always looking for ways to improve our processes and make them more efficient. Thank you for being a part of the SBLI family!
Friendly and fast service
24. April 2025
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
SBLI agent review
James Donovan was extremely pleasant and helpful through out the application. Also the nurse who came to my house was very pleasant.
16. April 2025
Antwort von SBLI
We appreciate your feedback! Thank you for taking the time to share your positive experience and for being a part of the SBLI family.
It was a terrible experience
It was a terrible experience. We starting the process in August of 2024 and it is was only resolved in April of 2025.
12. April 2025
Antwort von SBLI
Thank you for sharing your feedback, and we sincerely apologize for the experience you've had. We understand your frustration, and please know that we are actively looking into the issue.
We appreciate your patience and are committed to ensuring a better experience moving forward. If there's anything else we can do to assist, please don’t hesitate to reach out.
The transition from being approved to…
The transition from being approved to making the first payment was frustrating. After three calls it was cleared up. Mis-information was provided by the first two SBLI associates. Third associate, very helpful, placed the blame on the initial “ sales person” who established the contract.
8. April 2025
Antwort von SBLI
Thank you for sharing your feedback, and we sincerely apologize for the frustration you experienced during the transition from approval to making your first payment. We understand how important it is for these processes to go smoothly, and we’re sorry for the confusion caused by the misinformation you received.
We’re happy to hear that you were able to speak with our customer service supervisor today and that the issue has been resolved. We appreciate your patience and are grateful for the opportunity to address the matter.
If there’s anything else we can assist with, please don’t hesitate to reach out.
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.