Jim was helpful and clear. He was honest and persistent in working out a couple hiccups to the process we ran into. It was great to work with someone experienced who could help me navigate the process... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I completed an online application. First rep called me and asked all the same questions, she had no access to my online app. 2nd rep called me, asked all the same questions again. Both reps were prof... Mehr ansehen
Unternehmen hat geantwortet
My husband and I had a great experience with Jack Raycroft. He was helpful, patient and always had time available for our questions. We feel we made the right decisions based on Jack’s guidance.... Mehr ansehen
Unternehmen hat geantwortet
Everything was pretty straightforward…until I created my online account, registered it, then set up my autopay. Within 48 hours, I started receiving “reminder” emails to set all of that up. I’m like... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über SBLI
Vom Unternehmen geschrieben
What Makes SBLI Unique?
For over 115 years, SBLI, The Savings Bank Mutual Life Insurance Company of Massachusetts, has protected policyholders with affordable and reliable life insurance solutions, including term life insurance and whole life insurance. Our life insurance specialists provide expert guidance tailored to your needs.
Our Commitment and Strength:
- AM Best Financial Strength Rating of A (Excellent),¹ its second-highest rating category.
- A+ Rating & Accreditation from the Better Business Bureau, its highest rating category.²
- Over 1,000,000 families protected since our founding.
- As a mutual company, we are owned by our policyholders, aligning our interests with yours.
- 1See www.ambest.com for more information.
- 2See www.bbb.org for more information.
Need Assistance?
We're here to help. Contact SBLI’s Customer Service team Monday – Friday, 8:00 a.m. to 6:00 p.m. Eastern Time.
Kontaktinformationen
1 Linscott Road, 01801, Woburn, Vereinigte Staaten
- 781-938-3500
- sblimarketing@sbli.com
- sbli.com
SBLI
4,2
Gut
1981 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We were quoted one amount for $250k…
We were quoted one amount for $250k coverage but then charged a higher annual premium for the same $250 coverage.
Why should we be charged extra because SBLI made a mistake. Honor what you quote.
Additionally, I called to speak with someone about the discrepancy and never received a call back.
30. Juli 2026
Antwort von SBLI
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it is when a premium differs from an initial quote.
We reviewed your concerns with our team and understand there was additional information provided during the application process that affected the final premium. We know this can be disappointing, and we strive to communicate any changes as clearly as possible throughout the process.
We appreciate your feedback and would welcome the opportunity to answer any remaining questions or discuss your experience further. Please contact our Customer Care team at 800-694-7254 or email customerservice@sbli.com, and we'll be happy to assist.
Dan Smith was great
Dan Smith was great - new policy to replace an older one. Process was simple, well communicated and done quickly - very happy
30. Juli 2026
Antwort von SBLI
We're so happy to hear that replacing your policy was a simple, well-communicated, and quick process for you. Thank you for sharing your positive experience!
Chris Hudson was extremely helpful…
Chris Hudson was extremely helpful during this process. He would return calls immediately, answered my questions, and was immensely helpful. The nurse representative, Sheila, was efficient, kind, and very professional.
17. Juli 2026
Antwort von SBLI
We're so glad to hear about your positive experience with our team members. It's wonderful to know that their helpfulness and professionalism made a difference for you. Thank you for sharing your kind words.
Antwort von SBLI
We are so glad to hear that you found the process easy and quick. We appreciate your positive feedback!
Process was straight forward
Process was straight forward, easy to understand. Pleased with options.
25. Juli 2026
Antwort von SBLI
We're happy to hear that our process was straightforward and easy to understand. We appreciate your positive feedback!
The agent was very pleasant from the…
The agent was very pleasant from the onset, therefore i decided to proceed with the process. She answered my emails timely and took the time to ensure the errors on the policy were corrected.
18. Juli 2026
Antwort von SBLI
We are so pleased to hear about your positive experience with our team. We always strive to provide excellent service and ensure all policy details are accurate. Thank you for sharing your kind words!
My sales person was very helpful at…
My sales person was very helpful at every step of the way.
9. Juli 2026
Antwort von SBLI
We're delighted to hear our salesperson provided such helpful assistance throughout your experience. We appreciate your kind words!
SBLI Made the Process Easy
The process was straightforward from start to finish. Any questions I had were answered promptly. It made buying life insurance easier than I thought.
16. Juli 2026
Antwort von SBLI
We are so glad to hear that our process was straightforward and that we could make buying life insurance easier for you. We appreciate your kind words!
I have had SBLI for quite awhile
I have had SBLI for quite awhile. I contacted them as my 30yr term policy is coming up on expiration. It was a very easy process via phone and then an exam.
21. Juli 2026
Antwort von SBLI
We're so happy to hear that your experience with us, especially regarding your term policy, was easy and positive. We appreciate you sharing your feedback!
Antwort von SBLI
We are so pleased to hear that our team provided you with a kind and professional experience. We truly appreciate your feedback!
It took 3 months to get approved. That was a long time.
It took 3 months to get approved. I thought that was kind of long
3. Juli 2026
Antwort von SBLI
Thank you for sharing your feedback. We’re truly sorry your experience left you feeling this way. That’s never our intention.
After reviewing your application, we can confirm your policy was issued and is in premium status. It appears there was information that was required to be reviewed during the underwriting process.
Our goal at SBLI is to make the application process as straightforward as possible while treating every applicant with fairness, respect, and care.
Our Customer Service team is available by email at customerservice@sbli.com or call 800-694-7254 and we'd be happy to assist with any questions.
Antwort von SBLI
Thank you for your review! We're glad to hear you had a positive experience and found our team to be professional. We appreciate your feedback and thank you for choosing SBLI.
My financial advisor suggested SBLI for…
My financial advisor recommended SBLI for my personal life insurance needs, and I'm very glad I took that advice. The entire process was simple, straightforward, and completed in just one month from application to approval.
The professionalism and responsiveness of the SBLI team were a breath of fresh air, especially after I had withdrawn a previous application with Banner Life. That experience was filled with delays, repeated requests for information, and having to answer the same questions multiple times, which became very frustrating.
Choosing SBLI was the right decision, and I couldn't be happier with my experience. I'll definitely be sharing my positive feedback with my financial advisor and would highly recommend SBLI to anyone looking for a smooth, professional life insurance application process.
8. Juli 2026
Antwort von SBLI
We are so pleased to hear that your financial advisor's recommendation led you to such a positive experience with us. It's wonderful to know that our application process was simple, straightforward, and completed efficiently for your personal life insurance needs. We truly value your kind words about our team's professionalism and responsiveness, especially after your previous frustrating experience elsewhere. We are delighted that choosing us was the right decision and that you are happy with your experience. Thank you for sharing your positive feedback and for highly recommending our services.
when I chose to purchase more life…
when I chose to purchase more life insurance coverage on June 15,2026 and I was given all the information through advertisements sent to my home explaining the extra coverage that was provided to me and the extra cost. To apply for this coverage was easy and quick. It was a very pleasurable experience.
27. Juni 2026
Antwort von SBLI
We are so pleased to hear that our advertisements provided clear information about the extra coverage and costs, and that the application process was easy and quick for you. We truly appreciate your positive feedback and are glad we could make this a pleasurable experience.
Personal attention by our sales rep
Personal attention by our sales rep, listend to our needs and was very caring and communicative. SBLI made it easy to update our life insurance.
30. Juni 2026
Antwort von SBLI
We're so glad to hear our sales representative provided such caring and communicative personal attention. It's wonderful that we made updating your life insurance easy. Thank you for your kind words!
Everyone I had contact with was polite…
Everyone I had contact with was polite , professional , and were clear about what they were asking me.
2. Mai 2026
Antwort von SBLI
We're glad to hear you had a positive experience with our team. Thank you for sharing.
Antwort von SBLI
We are so happy to hear that our representative was very informative. We appreciate your positive feedback!
Good
My experience was great because is reasonable and good coverage for me and my family.
27. Juni 2026
Antwort von SBLI
We're so happy to hear that our coverage meets your family's needs and provides great value. Thank you for your wonderful feedback!
Quick and easy process for life…
Quick and easy process for life insurance that didn’t break the bank.
27. Juni 2026
Antwort von SBLI
We're so glad you found our life insurance process both quick and affordable! Thank you for sharing your positive experience.
The process for applying was difficult
The process for applying was difficult. Then there was a long pause over a week where There was no communication. The customer service members is great, though. MEGJ~
26. Juni 2026
Antwort von SBLI
We appreciate your feedback regarding the application process. We're glad our customer service was helpful.
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