Terrible company, bought a bag that was advertised as Real leather, took ages for it to arrive - when I eventually received it, it was terrible, the smell of the plastic which the bag is actually mad... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bit disappointed, It's not the leather I know ,and had to cut bits of stitching off the seams, the inside pockets are a bit flimsy, would have sent it back, if I had paid full price.Its great with al... Mehr ansehen
Unternehmen hat geantwortet
Very satisfactory resolution to receipt of an item that was too big. Number of options offered for return. Chose the one most favourable to me. But overall very smooth and easy process.
This is now the 2nd bag I have bought. I love mine so much that I ordered 1 for a very dear friend. The leather is of good quality and it is very light, I love the wide strap, all the different c... Mehr ansehen
4,1
Gut
704 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 55 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Efficient
Efficient, kept in touch throughout and excellent service
Many thanks.
Gina Atkinson
15. September 2026
Bewertung ohne vorherige Einladung
A bit disappointed they are not like…
A bit disappointed they are not like the picture in 3D and they are flat not quite the same .
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Lynda James,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
beautiful items
I bought these for my daughters but they are so beautiful l decided to keep one or two for myself thank you xx
14. September 2026
Bewertung ohne vorherige Einladung
Check final cost and delivery time.
Item advertised at £3.99, then at checkout, with tax and delivery, price had almost doubled. I thought from the name it was a UK company and delivery would be quick. They took almost three weeks to arrive, so long I’d forgotten about them. Product was ok though, a bit of fun for the grand kids.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear IAN HIGGINSON,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Hmmmmm
I had to wait ages and kept tracking where it was....
Excitement wore off
Arrived and its smaller than expected
18. September 2026
Bewertung ohne vorherige Einladung
Just as described
Just as described. Perfect. Many thanks .
5. September 2026
Bewertung ohne vorherige Einladung
Please repeat request in English as I…
Please repeat request in English as I cannot read German language.
10. September 2026
Antwort von Scastladuk
Dear David Andrew Case,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Quick delivery
Quick delivery, nice and easy to use *
17. September 2026
Bewertung ohne vorherige Einladung
Great fun and easy to play 😊
Great fun and easy to play 😊
Long wait for delivery 😞
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Gillian Margery Calvert,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Ordered multifocal glasses very happy…
Ordered multifocal glasses very happy with the price ,the glasses are spot on
14. September 2026
Bewertung ohne vorherige Einladung
Great received today mine and my…
Great received today mine and my husband’s
Both work
15. September 2026
Bewertung ohne vorherige Einladung
No problem with the delivery for it in…
No problem with the delivery for it in time for my holiday the bag I got was very nice well made in leather well pleased with it and the price was good well worth it
11. September 2026
Bewertung ohne vorherige Einladung
Item as described
Item as described. Tracked delivery throughout the journey. Item arrived undamaged in good condition.
26. August 2026
Bewertung ohne vorherige Einladung
It’s a purse of the right size
It’s a purse of the right size, just what was wanted,and so soft, thank you .
14. September 2026
Bewertung ohne vorherige Einladung
Not suitable for my kitchen although I…
Not suitable for my kitchen although I researched size, etc
14. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Lesley,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Kept me informed about delivery
Kept me informed about delivery
5. September 2026
Bewertung ohne vorherige Einladung
Product as describedcrossover bag
Product as described. but took a long time to arrive
11. September 2026
Bewertung ohne vorherige Einladung
Great bag
The bag is great the delivery very slow didnt think was getting it so ordered another which I should have been more patient.
12. September 2026
Bewertung ohne vorherige Einladung
Rather protracted delivery
Rather protracted delivery, but ok when received. Information between ordering and delivering as to when it maybe expected would have been appreciated. Began to eonder if my order was a scam!
6. September 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.