Very satisfactory resolution to receipt of an item that was too big. Number of options offered for return. Chose the one most favourable to me. But overall very smooth and easy process.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is now the 2nd bag I have bought. I love mine so much that I ordered 1 for a very dear friend. The leather is of good quality and it is very light, I love the wide strap, all the different c... Mehr ansehen
Terrible company, bought a bag that was advertised as Real leather, took ages for it to arrive - when I eventually received it, it was terrible, the smell of the plastic which the bag is actually mad... Mehr ansehen
Unternehmen hat geantwortet
I have bought things before of Instagram thst have been a scam and never turned up, this is quite the opposite they let you know every time there is significant movement. I did thing the postage was a... Mehr ansehen
4,1
Gut
705 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 55 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service
10. September 2026
Bewertung ohne vorherige Einladung
Good quality delivery time goof price and…
Reasonable delivery time goof price and sturdy construction
7. September 2026
Bewertung ohne vorherige Einladung
Great communication from start to finish
8. September 2026
Bewertung ohne vorherige Einladung
Great price and think its a lovely gift
Great price and think its a lovely gift
7. September 2026
Bewertung ohne vorherige Einladung
Excellent service and good service bag…
Excellent service and good service bag is fantastic
8. September 2026
Bewertung ohne vorherige Einladung
Fast delivery and arrived when stated
9. September 2026
Bewertung ohne vorherige Einladung
These are great good delivery and well…
These are great good delivery and well worth the money good value I’m very pleased with the glasses thankyou I would buy from you again
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Tony Armstrong,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Kitchen up grade filled space between…
Kitchen up grade filled space between FF and work top ideal
9. September 2026
Bewertung ohne vorherige Einladung
Delivery ok and contact
Delivery ok and contact. However bag very cheap looking, pockets for credit cards too big and they fall out of sight. I used it once and found it all a muddle . Will sell cheap on Vinted as I would not use
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Mrs Shanmugam,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Waited a month for this item to arrive…
Waited a month for this item to arrive bought from somewhere else in end
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Jayne Ashley,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Just arrived today plugged into the…
Just arrived today plugged into the sockets awaiting the outcome
I will continue with the process after they have had a chance to work
8. September 2026
Bewertung ohne vorherige Einladung
Faulty
On opening one pair had a decoration drop off
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Db,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
I have asked for a update on my item…
I have asked for a update on my item but got no answer to my question and got a reply about another item I can not track the item and asked to get it fixed but they did nothing
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear David Stain,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Item as described delivered on time…
Item as described delivered on time thank you regards john
7. September 2026
Bewertung ohne vorherige Einladung
Easy ordering
Easy ordering, came sooner than expected, ideal for my friends t the fun club, well worth the money. Thank you
6. September 2026
Bewertung ohne vorherige Einladung
You kept me updated about the package…
You kept me updated about the package and it arrived in good condition
5. September 2026
Bewertung ohne vorherige Einladung
Easy process from start to finish.
Easy process from start to finish.
5. September 2026
Bewertung ohne vorherige Einladung
Great delivery and good product
Great delivery and good product
4. September 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.