Very satisfactory resolution to receipt of an item that was too big. Number of options offered for return. Chose the one most favourable to me. But overall very smooth and easy process.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From start to finish just brilliant items beautiful very reasonable i will deffo buy again thank you so much. Catherine.
This is now the 2nd bag I have bought. I love mine so much that I ordered 1 for a very dear friend. The leather is of good quality and it is very light, I love the wide strap, all the different c... Mehr ansehen
Terrible company, bought a bag that was advertised as Real leather, took ages for it to arrive - when I eventually received it, it was terrible, the smell of the plastic which the bag is actually mad... Mehr ansehen
Unternehmen hat geantwortet
4,1
Gut
710 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 55 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Item as described delivered on time…
Item as described delivered on time thank you regards john
7. September 2026
Bewertung ohne vorherige Einladung
Easy ordering
Easy ordering, came sooner than expected, ideal for my friends t the fun club, well worth the money. Thank you
6. September 2026
Bewertung ohne vorherige Einladung
You kept me updated about the package…
You kept me updated about the package and it arrived in good condition
5. September 2026
Bewertung ohne vorherige Einladung
Easy process from start to finish.
Easy process from start to finish.
5. September 2026
Bewertung ohne vorherige Einladung
Great delivery and good product
Great delivery and good product
4. September 2026
Bewertung ohne vorherige Einladung
Portable wifi
Not tested but it switches on so that’s a start
4. September 2026
Bewertung ohne vorherige Einladung
Just like advertised… delivery was…
Just like advertised… delivery was about 3 weeks, it is tracked but the tracking wasn’t great
5. September 2026
Bewertung ohne vorherige Einladung
A lovely item for a teenager who is…
A lovely item for a teenager who is hard to buy for.
5. September 2026
Bewertung ohne vorherige Einladung
Fast service and good price
4. September 2026
Bewertung ohne vorherige Einladung
I placed an order with this company on…
I placed an order with this company on the 11th of August and still have not received it yet l can't seem to get in touch with them just wondering if it's a scam
5. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Mary Riddell,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Very quick and easy to order it came…
Very quick and easy to order it came quickly as well
31. August 2026
Bewertung ohne vorherige Einladung
Ok just take a long time to arrive
Ok just take a long time to arrive
4. September 2026
Bewertung ohne vorherige Einladung
Really pleased with product
Really pleased with product, great idea for a Christmas present
4. September 2026
Bewertung ohne vorherige Einladung
right so i have given 1 star but thats…
right so i have given 1 star but thats only because i had to to get to this point, otherwise, my true experience is 0 stars. got a camera on a lead for my iphone, this didn't work at all so i asked for a refund, this was over a month ago I've since tried to email again but to no avail. this company in my opinion are not in the least professional and I feel scammed. stupidly enough I didnt check the reviews before ordering. I will NEVER order from this company again. I imagine i will get the same customer service response as everyone else complaining on here and will have no satisfactory outcome. in my opinion you should stay away from this company
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear San,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Love thse keyrings
Love thse keyring, well made and are just a lovely gift for people who you care about.
3. September 2026
Bewertung ohne vorherige Einladung
Good prompt service
Cute little ducks, make me smile and they came well packed, not damaged and arrived fairly quickly
14. August 2026
Bewertung ohne vorherige Einladung
Delivery and price were excellent
Delivery and price were excellent. Problem is the product. It doesn't sound like anything other than a kazoo. Binned.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Jim Ferrie,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Look good
Really good up to now as only just put them up so time will tell
2. September 2026
Bewertung ohne vorherige Einladung
Have just received my order so haven’t…
Have just received my order so haven’t had a chance to fit them, but they are very well made and a good price so Thankyou, looking forward to seeing them in situ soon.
2. September 2026
Bewertung ohne vorherige Einladung
Two bras ordered medium size
UPDATE;- i have been refunded for the one bra which was way too small. Thank you Scastladuk.
Two bras ordered medium size. One is so small it wouldn’t fit a 12 year old!! I will be writing to them and send pictures. It’s a great shame because they take a long time to arrive. I like the stretchy material and they are comfortable to wear.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Lynn May,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.