Jader, a professional man, came to fix my boiler today. Hope all will work well again. Jader has done an excellent job for me. I would recommend him to anyone needing a Boiler Service person... Mehr ansehen
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Das sagen Bewerter
The plumber was friendly and did his job properly. One thing he made mistake was that he disconnected the toilet tube from its flash lever therefore I wasn’t able to use the toilet for 24 Hours until... Mehr ansehen
Unternehmen hat geantwortet
the appointment was quickly given and the engineer was very knowledgeable and helpful and solve the issue and make me happy . thank you service team
Unternehmen hat geantwortet
The plumbing service team visited today to repair an issue, and I was genuinely impressed with their professionalism from start to finish. They arrived on time, explained everything clearly, and carri... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Anlagenmechaniker Sanitär-, Heizungs- und Klimatechnik
- auch in
- Bodenleger
- Elektriker
- Klempner
- Maler
- Zimmermann
Vom Unternehmen geschrieben
Welcome to Serviceteam where you can find out all about OUR TEAM and see our excellent customer reviews! Benefit from using our Team of friendly Property Maintenance Engineers with specialties in HEATING, GAS, CENTRAL HEATING, BOILERS, HANDYMAN, BUILDING, ELECTRICAL, PLUMBING, PAINTING & DECORATING AND CARPENTRY. Available 24/7, 365 days a year to tend to your general and emergency needs. Serviceteam are based in Isleworth, Middlesex and cover the London, TW, KT, UB & HA post codes. Our Loyal customer base love that we have Fast Response Times Qualified, Vetted & Friendly Engineers Clear and easy pricing 24hrs Emergency Services 5% off booking online Our Expert Engineers take pride in providing our valued customers with high quality workmanship, clear and effective communication, fantastic customer service and a ready smile. We know that these type of works are normally surrounded with stress for our customers, so we’re here to provide a service that will ease your stress. Emergency Homecare Property Maintenance We offer an around the clock service for emergency homecare property maintenance for all situations available 24/7, 365 days of the year. Simply call 020 8640 7907 or request a call back via our website and we’ll have one of our local emergency engineers out to you ASAP and all our work is guaranteed. Find out more about the services that we offer by calling our friendly office staff on 020 8640 7907 or check out our website for more information: www.serviceteam.co.uk
Kontaktinformationen
London, Vereinigtes Königreich
- 020 8059 8123
- trustpilot@serviceteam.co.uk
- serviceteam.co.uk
4,6
Hervorragend
1292 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
David did a really professional Job
David did a really professional job of the Annual Warm Air boiler service. Kept me informed of what he was doing including doing the crucial Carbon monoxide tests and advising to put our detector actually in the boiler cupboard.
Wouldnt hesitate to recommend him.
10. August 2026
Antwort von Serviceteam
Hi Ian, thank you for your 5-star review.
We’re very pleased to hear that David provided a professional and thorough annual warm air boiler service in London and kept you informed throughout the visit. It’s great to know you found his explanations and advice helpful.
Thank you for taking the time to share your experience and for recommending our heating service.
Kind regards,
Serviceteam
Antwort von Serviceteam
Thank you for your 5-star review, Anshuman. We’re really pleased to hear the job was completed on schedule. We appreciate you taking the time to share your feedback and choosing Serviceteam.
Jader was exceptional as always!
5. August 2026
Antwort von Serviceteam
Hi Anne,
Thank you for the lovely review. We’re pleased Jader once again provided exceptional service while completing your two-port motorised valve installation. It’s great to hear you were happy with the work from our heating engineer in London, and we really appreciate your continued trust.
Thanks,
Serviceteam
HIGH PRICE FOR RUBBISH SERVICE
The job was eventually done. But only after cancelling four appointments and having to come a fifth time because the person doing the work had not thought to bring a sealant to finish the job. Quite pricey too. No deduction was made for the inconvenience caused.
6. Juli 2026
Antwort von Serviceteam
Hi Mike, We are sorry that the service provided during this job fell below the standard we expect.
For accuracy, three appointments were cancelled because an engineer became unwell. A further attended visit could not be completed because the parts supplied were found to be unsuitable once the toilet was inspected in person.
The main toilet fault was repaired on 6 July. However, we accept that the silicone sealing included in the agreed works was not completed during that visit. We arranged a return appointment with the tenants, and the toilet was re-sealed on 23 July, completing the outstanding work.
We also offered the tenants a £50 voucher directly as a goodwill gesture in recognition of the inconvenience. The landlord declined this and instead requested a payment of at least £75, confirming in writing that, if it was paid, neither he nor the tenants would leave a review. As we could not agree to a payment being made on that condition, the goodwill offer was withdrawn.
We accept that the repeated disruption and the need for a return visit were unacceptable, and we reviewed internally why the job was not reassigned sooner. However, it is not correct to suggest that no attempt was made to recognise the inconvenience or that the sealing was left unfinished.
This company communicates very well
This company communicates very well. The tradesmen came on time. The plumber was respectful, skilled and experienced. The kitchen tap was replaced successfully.
3. August 2026
Antwort von Serviceteam
Thank you Shiv, for your 5-star review.
We’re pleased you were happy with our communication, the plumber’s punctuality and the professional way the work was carried out. It’s great to hear your kitchen tap was replaced successfully. We appreciate you taking the time to share your feedback.
Thanks again for choosing us.
Kind regards,
Serviceteam
Good to be reminded about the boiler…
Good to be reminded about the boiler service.
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Serviceteam
Hi Robert,
Thank you for your 5-star review.
We’re pleased the reminder for your boiler service was helpful and appreciate you taking the time to share your feedback.
Kind regards,
Serviceteam
Antwort von Serviceteam
Thank you, May. We’re pleased you found our service quick and responsive. We appreciate your feedback and look forward to helping again in the future.
The contractor was friendly and…
The contractor was friendly and approachable. He explained the issue and resolved it. I am happy with the service. A small issue is a false start when work would happen.
3. Juli 2026
Antwort von Serviceteam
Thank you for your feedback. We’re pleased you found our contractor friendly and approachable, and that the issue was clearly explained and resolved. We’re sorry there was some uncertainty around when the work would start, and we appreciate you mentioning it. We’re glad you were happy with the service overall.
Amazing professional service
Amazing service: 1. prompt response to my request of replacing kitchen tap and stopping any leaks 2. Plumber booked and arrived within 24 hrs 3. Job was done quickly and professionally.
Would definitely recommend Serviceteam - Kevin and Jader were great.
7. Juli 2026
Antwort von Serviceteam
Thank you for the fantastic review and recommendation. We’re really pleased we could arrange the kitchen tap replacement and leak repair promptly, and that you were happy with the quick, professional service from the team. We really appreciate you taking the time to share your feedback.
Pre visit communication was clear and…
Pre visit communication was clear and regular. The engineer arrived with the advised time slot and was professional, communicating clearly the results of his inspection.
8. Juli 2026
Antwort von Serviceteam
Hi Andy, thank you for your 5-star review.
We’re pleased you were happy with the clear pre-visit communication, our heating engineer’s punctuality and the professional way the inspection results were explained.
We appreciate you taking the time to share your feedback.
Thanks again for choosing Serviceteam.
Kind regards,
Serviceteam
Antwort von Serviceteam
Thank you for the kind review. We’re really pleased you found the service informative and that everything was explained clearly. We appreciate you taking the time to share your feedback.
Excellent job
The quote was reasonable. The team kept be informed and the person who installed the shower control was polite nd knew what he was doing.
7. Juli 2026
Antwort von Serviceteam
Hi S Malik, thank you for your 5-star review.
We’re really pleased you found the quote reasonable and that the team kept you informed throughout the booking. It’s also great to hear you were happy with the polite service and workmanship during your shower valve replacement.
We appreciate you taking the time to share your feedback.
Kind regards,
Serviceteam
garden tap
hi they came did a good job, but left a hole under the bathroom sink, trying to charge more money for somebody else to come back to fix it
2. Juli 2026
Antwort von Serviceteam
Thank you for your review. We’re pleased you have said the garden tap installation itself was carried out well.
To clarify, the quotation accepted was for the plumbing installation of the outside tap. It specifically did not include decoration, plastering, filling, sanding, painting, or wider making-good to the internal wall area. Basic sealing immediately around the pipe penetration is different from finishing the wall to a decorative standard, which requires a separate trade.
We understand you are disappointed that a separate quote was provided for the additional making-good works, but those works were not included in the plumbing quotation accepted.
Given your review confirms you were happy with the work we were asked to carry out, we would respectfully ask you to consider whether a one-star rating fairly reflects the plumbing service quoted and completed, rather than separate decorative works that were excluded from the original quote.
Kind regards,
Serviceteam
Serviceteam are my go to company for…
Serviceteam are my go to company for all things related to gas/electrical and plumbing. Jader is a legend in the field of gas installations, testing and repairs. Ethan pulls the strings behind the scene to ensure all goes to plan.
If you 've not used Serviceteam before then you are missing out, if peace of mind is a defining factor!
Gra. C
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Serviceteam
Hi Graham, thank you for your 5-star review.
We’re really pleased to hear Serviceteam continues to be your go-to company for gas, heating, electrical and plumbing work. Your kind words about Jader and Ethan are much appreciated, and we’ll make sure they’re passed on.
It’s great to know the team gives you peace of mind. Thanks again for taking the time to share your feedback.
Kind regards,
Serviceteam
The engineer arrived in the stated time…
The engineer arrived in the stated time period and did an efficient service of our boiler. David is familiar with the appliance and did a thorough clean and check that everything was working safely.
8. Juni 2026
Antwort von Serviceteam
Thank you for the 5-star review. We’re really pleased our engineer arrived within the stated time and that you were happy with the efficient and thorough boiler service. We appreciate you taking the time to share your feedback
Antwort von Serviceteam
Hi Freya, thank you for your 5-star review. We’re really pleased you found the team attentive and kind throughout the process. It was a pleasure to help with your Plumbing Condition Report in London, and we appreciate you taking the time to share your feedback.
Kind regards,
Serviceteam
Antwort von Serviceteam
Thank you for the great review. We’re really pleased you found the service quick, friendly and efficient. We appreciate you taking the time to share your feedback.
Very Bad Service.
Very Bad Service.
Service Team quoted me £115.20 for a Plumbing Job.
After the Job was completed Service Team charged me an extra £10.80 for something
I did NOT want nor require.
Service Team are a Rip Off !
7. Mai 2026
Antwort von Serviceteam
Hi Kamal,
Thank you for your feedback.
We are sorry to hear you are unhappy with the additional parking charge, but we do need to clarify that this was not an optional or unnecessary item.
Our quote made clear that parking costs are not included in the labour charge and may be added where incurred. This is because parking costs vary significantly across London, and many customers are able to provide a permit, visitor parking, or specific parking instructions. Including parking automatically within every labour charge would be unfair to customers who are able to arrange parking themselves.
Before the appointment, we also asked for any parking arrangements or special instructions. As no alternative parking was provided, our engineer arranged local parking so he could attend and complete the job.
The £10.80 charge was therefore a direct parking cost required to complete the visit. It was not a profit item and was correctly added in line with the quote and our terms.
Excellent
On time
Pleasant
Overall the service received was very good
Excellent rate
Would use service again
8. Mai 2026
Antwort von Serviceteam
Hi Vivien – thank you for your 5-star review.
Great to hear you were happy with the dishwasher installation and found the engineer punctual, pleasant, and helpful throughout.
We really appreciate your feedback and are pleased you’d use us again.
If you need any help in future with appliance installation, plumbing, or heating in London, we’re always here to help.
Thanks again for choosing Serviceteam.
Kind regards,
Serviceteam
Serviceteam were very helpful and once…
Serviceteam were very helpful and once I had overcome the usually difficult subject of “how much will it actually cost, come on be honest because I have been fleeced too often” I was happy to go ahead. I was kept informed throughout, the engineer arrived on time, was demonstrably capable and happily put up with me.
6. Mai 2026
Antwort von Serviceteam
Hi Peter - thank you for your 5-star review.
Great to hear you felt comfortable going ahead with the work and that you were kept informed throughout.
We’re pleased Jader arrived on time and completed your outside tap installation professionally.
If you need any help in future with plumbing, outside taps, or heating in London, we’re always here to help.
Thanks again for choosing Serviceteam.
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