ServiceTitan Bewertungen 386

I cant say enough on How helpful Charlie has been in getting our software up to par. We love the software but grew so fast that we dropped the ball on fully using ST to its full potential and Charlie is helping us undue the damage we caused with a spirit an excellence. #CustomerForLife

Rae is a great resourse, especially when support tickets are not fixed in a timely manner. Or if I have an unusual inventory question.

Levon is always super helpful for me, he always helps me with clear and direct answers. He always takes the time to make sure any questions I have are answered while also helping me improve the way I use service titan.

I am always super excited to work with Levon.

Our customer success manager Luke is always ready to help with a positive attitude. He goes above and beyond the call of duty every call and helps us find creative solutions.

One of the best product we have ever invested in. Support is great, product is always improving and evolving to support our business needs and growth

I truly believe that without a great CSM we would not have the relationship we do with Service Titan. Margie Baker is nothing short of phenomenal. She handles everything we throw at her with grace, efficiency, accuracy and positivity. She is truly the best thing about Service Titan! If all CSM's could be trained to be a Margie, the customer experience would be unmatched, and every company would fight to keep their CSM as we do. I don't know what Blue Cardinal would do without Margie in our corner!

ServiceTitan makes our workflows simple and effective. Our CSM, Nick Stires, has been a valuable resource as well as being a part of the Torch Network and Sparks Sessions with Joel.

Alex is our go-to guy when we have any issues. Plus he's proactive in pushing us to do things to improve our operations, and therefore our EBITDA. Plus he knows ST inside and out. Plus he's a super nice guy. That adds up to a powerful combination!

Angie was great. Very detailed, helpful, and informative!

This system is not user friendly! It is a very cumbersome system to use, and I would not recommend it at all.

The innovation and wanting to get things right make Service Titan head and shoulders above the competition. Also the CSM we have has been a gamechanger and made using the software much easier than it could be.

Service Titan gets it!
We looked extensively for a software that would not limit the way we ran our business. Too often many software have limitations as to what you can and can not do. With service titan we have not found many limitations as to what we are unable to do

The software is very user friendly and robust. ServiceTitan has continuously worked to improve the software since I have been using it starting in 2018. Each update makes it better and better. Our CSM support is also great!

Overall, though Service Titan is a great company, it's the people we deal with directly that make the difference. Luke A is a pleasure to work with and is extremely knowledgeable of the product and how to best manage the system to fit our needs!

1 star review for this company. was trying to determine if this was a suitable option to retrofit for our business. The lady just said no.

not an indication on why, not an indication on anything, just then responsed with the preset close of anything esle i can help you with.

this is a 1 star review based on the service i received and it's warranted

Sanny Ng is always a pleasure to work with. She is awesome. Service Titan always offering something new and improved.

Victor Lohr is a standout professional whose commitment to client satisfaction and teamwork is unmatched. He brings a wealth of knowledge to every project, always ensuring that clients receive the best solutions tailored to their unique needs. Victor’s availability and responsiveness are truly impressive—he’s always ready to answer questions, provide guidance, and go the extra mile. His dedication to quality and collaboration makes working with him an absolute pleasure and adds immense value to every team he’s part of.

Omar Elauri is equally outstanding and I value his approachable expertise and genuine dedication to client success. Omar has an incredible ability to understand and address client needs, providing tailored, effective solutions with a calm and confident approach. His availability and willingness to collaborate make him a reliable and supportive team member. Omar’s focus on delivering a high-quality experience is evident in every interaction, making him a true asset to clients and colleagues alike.

Choosing ServiceTitan has been one of the most impactful decisions I have made for my business. They are constantly innovating and making their software better for their users.