ServiceTitan Bewertungen 386

Allen has been a quintessential part of getting our ServiceTitan account in tip-top shape.

Kyle is great, always helpful and gets things done.

ServiceTitan is an amazing software for the trades!

Our customer service rep is awesome...but the company's lack of concern for the accounting side is horrible. Your software is useless unless you have an accounting side to it. You need to devote more resources to the bridge between ST and QB. This bridge has been plagued with issues for the 3 years we have been on board....in fact in 3 years, I do not know what my bank balance is due to all the export failures.....we are contemplating other platforms because of the lack of help and the amount of issues we have with the exporting function...in fact my accountant is asking for more money from me, because of all the issues.

We have a bi-weekly Success call with our Success Manager Josh Smith, he is very thorough and makes sure he is doing everything he can to help us succeed. Great work Josh!

My CSM Jennifer W. is awesome. Has answers or finds them quickly for us.

Roberto worked with several teams within Service Titan to help with an urgent need our company was facing. I truly believe that he wants nothing but for our company to be successful and to enhance our use of the platform to its fullest.

The product is awesome and so is my new advisor Sam. he gets back to me with real information that moves my use of the product in small ways continually. These small assists are so important int he overall use of the software its making a HUGE impact.

Our experience with ServiceTitan has been nothing short of outstanding. From the seamless integration to the intuitive user interface, every aspect of this platform has significantly enhanced our operational efficiency. The customer support team is incredibly responsive and knowledgeable, always ready to assist with any queries or issues we encounter.

ServiceTitan’s robust features have streamlined our scheduling, dispatching, and invoicing processes, allowing us to focus more on delivering top-notch service to our clients. The real-time reporting and analytics tools have provided us with invaluable insights, helping us make informed business decisions.

We highly recommend Service Titan to any service-based business looking to elevate their operations and achieve greater productivity. Their commitment to innovation and customer satisfaction is truly commendable.

I appreciated the roll out (onboarding) and how detailed it was. Weeks of training before I needed to dive in was helpful.
My success rep is extremely helpful. We meet approx every 2 weeks to dive deeper and make sure I understand all the functions I’m using now. The ServiceTitan support is the best I’ve ever seen.

Service Titan gave us the features to scale and expand our business. The implementation team was great and the ongoing support is excellent. They also have a lot of options for users to network with each other and hose a lot of programs for users to help learn from each other and learn the program better.

CSM team was very helpful appreciate everything you guys do

Like any software there are always fixes and improvements to be made but Service Titan is definitely one of the top out there.

ServiceTitan is the most high powered software for the trades. It really helps in all aspects of the business- from customer journey to job costing to payroll and beyond!

ST is great. We were able to streamline operations and there is a lot of room for our company to grow within ST.

A++++++ service

CSM James is extremely helpful.

I commend Angie Sjobeck, the CSM. She was great!

Ashley has always been very responsive and has a wide scope of knowledge that allows us to get answrs quickly. For items outside her skill set she's quick to get another team member on board to help us out.

It's been an exceptional experience. The platform is robust, user-friendly, and has significantly streamlined our operations.

One of the standout aspects of my experience with ServiceTitan has been working with Carl Bailey, our CSM. Carl has been nothing short of phenomenal. His deep understanding of the platform and its capabilities, combined with his commitment to customer success, has made our journey with ServiceTitan smooth and productive.

Carl is always available to answer any questions, troubleshoot issues, and provide valuable insights to help us get the most out of ServiceTitan. His professionalism, expertise, and genuine care for our success have truly set him apart.

In conclusion, ServiceTitan is a fantastic platform that has transformed our operations. And the experience is made even better by the excellent customer service provided by professionals like Carl Bailey. I highly recommend ServiceTitan and commend Carl for his outstanding work.